Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.
A empresa respondeu
82 Front Street, DH3 3BB CHESTER-LE-STREET, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Went to Vodafone shop today. Fantastic help from Jay who looked into our case as the people we rang up did not help. Thank you so much Jay You went above and beyond and explained everything.
A empresa respondeu
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract a... Ver mais
A empresa respondeu
Really lovely friendly knowledgeable and professional. Liv - helped me through upgrading my two Son’s phones and went out of her way to give us all the necessary advice we needed on the best plans f... Ver mais
A empresa respondeu
I am one of those people who puts off upgrading my phone as the whole transferring of accounts, Apps etc, signing in/out is not something I relish. But I was attended to by a lady called Mandy in the... Ver mais
A empresa respondeu
Escrito pela empresa
82 Front Street, DH3 3BB, CHESTER-LE-STREET, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Natalie is da bomb, will visit her all the time in Chester le street now

Resposta da Vodafone UK - Chester le Street
Had a nightmare paying my bill over the phone. In thr shop for less than 10 minutes and Natalie sorted me right out! Thank you

Resposta da Vodafone UK - Chester le Street
Visited the store for a new phone, james was amazing and very informative.

Resposta da Vodafone UK - Chester le Street
Somebody available straight away. Understand what I wanted - kept informed of pricing. Sorted with little fuss - happy with everything.

Resposta da Vodafone UK - Chester le Street

Resposta da Vodafone UK - Chester le Street
Jay was very helpful and understanding. He explained things very clearly so we know what was happening, the customer service was great.

Resposta da Vodafone UK - Chester le Street
Quick, easy, informative and friendly advice from both Amanda and Jay at the Chester le Street store this week, thank you.

Resposta da Vodafone UK - Chester le Street
Jack and James were very helpful in getting me sorted with a new phone.

Resposta da Vodafone UK - Chester le Street
Mandy was amazing I won't go anywhere else. She so friendly and went the extra mile. Anything I asked she helped with. Couldn't recommend this store and team enough

Resposta da Vodafone UK - Chester le Street
It was good and good experience and been told everything I needed to know thanks

Resposta da Vodafone UK - Chester le Street
Mandy was very helpful and went over all the device plans and prices.

Resposta da Vodafone UK - Chester le Street
I went into the Chester le street store and James helped me out he was friendly and helpful thank you

Resposta da Vodafone UK - Chester le Street
Jay made this experience excellent.
Friendly and SUPER efficient.
Thank you so much.

Resposta da Vodafone UK - Chester le Street
Jay service was fast and efficient and helped me choose my first smartphone

Resposta da Vodafone UK - Chester le Street
We were seen by Mandy regarding a problem with a sim card which was from Voxi. She was extremely professional, pleasant and patient. She had to look at the new iPhone which was on Vodaphone contract and also the Voxi SIM which had been inadvertently transferred along with the old phone info. This had not worked since Christmas day and we had made numerous phone calls to Voxi and Vodaphone without success and were told to go into a Vodaphone shop. The problem is now resolved thanks to Mandy's perseverance.

Resposta da Vodafone UK - Chester le Street
Mandy was brilliant explained everything fantastic service

Resposta da Vodafone UK - Chester le Street
Jay was fantastic amd helped transfer my data for me

Resposta da Vodafone UK - Chester le Street

Resposta da Vodafone UK - Chester le Street
Jay was great - got me a fantastic deal on my broadband and im excited to start being a customer of vodafone

Resposta da Vodafone UK - Chester le Street
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.