I would like to thank Ionuț from vodafone.co.uk. in Corby for his professionalism and help. He noticed and helped me block 3 suspicious payments that were about to be added to my Vodafone bill follow... Ver mais
A empresa respondeu
Unit 28 Corporation Street, NN17 1NJ Corby, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I would like to thank Ionuț from vodafone.co.uk. in Corby for his professionalism and help. He noticed and helped me block 3 suspicious payments that were about to be added to my Vodafone bill follow... Ver mais
A empresa respondeu
Muni was amazing! He explained everything clearly to me and my parents whose first language isn’t English! Gave us great deals and even helped up our ch are a new phone, it’s very stressful to transla... Ver mais
A empresa respondeu
My experience at Corby vodafone store was exceptional! Muni took his time to discuss with me my account and recommended plan that worked for me and saved me money. He answered any questions I asked. I... Ver mais
A empresa respondeu
Excellent service. Lots of options provided. Managed to sell us new broadband too, but can't complain if it saves us money! Would highly recommend.
A empresa respondeu
Escrito pela empresa
Unit 28 Corporation Street, NN17 1NJ, Corby, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Always great service. Top notch 👌. Thank you.

Resposta da Vodafone UK - Corby

Resposta da Vodafone UK - Corby
I had a very positive experience. I received clear answers to all my questions and was very pleased with the friendly and professional approach. Thank you for the excellent service.

Resposta da Vodafone UK - Corby
Very nice experience, clear and very patient explanations.

Resposta da Vodafone UK - Corby
I would like to thank Ionuț from vodafone.co.uk. in Corby for his professionalism and help. He noticed and helped me block 3 suspicious payments that were about to be added to my Vodafone bill following a scam attempt. He was very kind, patient and explained clearly what to do to protect my account. Excellent service and an exemplary attitude towards the customer. I highly recommend and thank him once again for his support!

Resposta da Vodafone UK - Corby
Had a lovely experience at Vodafone at Corby. Specially the manager Ionut, he gave us the fullest support with professional way to fulfil our needs Thank you so much

Resposta da Vodafone UK - Corby

Resposta da Vodafone UK - Corby
Upgrade in store with Ionut new device and transfer

Resposta da Vodafone UK - Corby
Dear Vodafone Customer Relations Team,
I would like to submit a formal complaint regarding the unacceptable treatment I received at one of your stores today.
I visited the store intending to take out a mobile contract that included unlimited data. At the beginning, the staff member was cooperative and informed me that a suitable plan was available for £14 per month. He then proceeded to collect extensive personal information, including my bank details, address history, and other personal data as part of the application process.
After completing this process, I was informed that my application could not proceed because I do not currently hold a passport or UK driving licence.
I explained that I have lawful immigration status in the United Kingdom and that my identity and status are fully documented through my UK eVisa and official Home Office records. However, rather than offering an alternative verification method or explaining the policy respectfully, the staff member became dismissive and stated that the company would not proceed.
What was most concerning was his attitude and behaviour. He spoke to me in a rude and dismissive manner and told me to leave the desk because he had another customer waiting, despite the fact that I was still trying to understand the situation. This was humiliating and highly disrespectful, particularly as it occurred in front of other customers.
I believe every customer deserves to be treated with dignity and professionalism, regardless of whether an application is approved or declined.
I would like Vodafone to:
1. Investigate this incident.
2. Review the conduct of the staff involved.
3. Confirm whether a UK eVisa can be used as proof of identity for contract applications.
4. Provide a written response explaining what action will be taken.
I am extremely disappointed by this experience and hope Vodafone will take this complaint seriously.
Yours faithfully
Ahmed Alsaqaa

Resposta da Vodafone UK - Corby
Muni is the best sales representative i have seen in my whole life. He explained to me what's on offer and I changed my broadband to Vodafone today.

Resposta da Vodafone UK - Corby
He was very professional, kind, and respectful

Resposta da Vodafone UK - Corby

Resposta da Vodafone UK - Corby

Resposta da Vodafone UK - Corby
Ionut was fantastic in the corby store, I habe multiple lines on my contract and he took time and had great patience and customer service skills to make sure I was getting the best deal for me to cover everything I wanted. It was an overall lovely experience due to his helpful friendly manor. He is a credit to the store for sure!

Resposta da Vodafone UK - Corby
had a great experience with Vodafone UK – Corby. The service was smooth and everything was handled professionally from start to finish. A special thank you to Muni, who was extremely helpful, patient, and friendly. They took the time to explain everything clearly and made sure I was fully satisfied. Excellent customer service – highly recommended!

Resposta da Vodafone UK - Corby
Muni was brilliant, really efficient and helpful. Definitely recommend!!

Resposta da Vodafone UK - Corby
Marvelous experience. 10/10. So happy with the service from Ada. Great desls, decided to move another number to Vodafone thanks to her

Resposta da Vodafone UK - Corby
I havw upgraded my Samsung with ionut great service

Resposta da Vodafone UK - Corby
Helpt in store to uograde my ddvice with Ionut

Resposta da Vodafone UK - Corby
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