"I had a fantastic experience with Vodafone today. A staff member called Chris ,olly and jack was incredibly helpful in resolving an issue I had with my SIM card. Their knowledge and efficiency made... Ver mais
A empresa respondeu
Localização
Alterar localização9 Princess of Wales Precinct, WF13 1NH Dewsbury, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Patrick was really helpful in helping me choose the right phone and to get my data transferred for me so I could leave knowing I didn't have to worry about anything.
A empresa respondeu
Harry from the Dewsbury store was outstanding with the customer service I received, nothing was too much trouble, totally caring & understanding to my needs,& went above & beyond the extra mile,If I c... Ver mais
A empresa respondeu
How wonderful Harry is at the Dewsbury store, he instantly knew the error on my account and updated the manager who raised a complaint. Harry's knowledge is vast and knows the best way to deal with a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Dewsbury
Escrito pela empresa
Informações de contacto
9 Princess of Wales Precinct, WF13 1NH, Dewsbury, Reino Unido
4,9
Excelente
149 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Vodafone UK - Dewsbury
Hi Iulian,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Dewsbury
Hello, Robert,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
How wonderful Harry is at the Dewsbury…
How wonderful Harry is at the Dewsbury store, he instantly knew the error on my account and updated the manager who raised a complaint. Harry's knowledge is vast and knows the best way to deal with a query/issue and explains the options you have. Harry always looks to suit the customer's need. If it wasn't for Alex and Harry I would have moved all 4 devices to EE.
2 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hi there,
This is lovely feedback for Harry and Alex. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Upgraded broadband great service would…
Upgraded broadband great service would recommend
28 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Patrick was helpful setting up my phone
27 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Thanks for your fab feedback Darren It's great to see Patrick was so helpful setting up your new phone.
All the best, The Vodafone Social Media Team
Good customer service and helpful staff.
Good customer service and helpful staff.
9 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hi Mrs Ward,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Shocking customer service
Shocking service I had my broadband fitted yesterday. All was explained what my requirements was and agreed after installation only to be told this wasn’t in my contract, wasted lot of my time talking to people all over the world who really don’t understand and care. Very disappointing customer service.
4 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hi Nasir,
So that we can look at escalating this, please send us a message through Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Harry at Dewsbury was amazing with…
Harry at Dewsbury was amazing with customers, Patient polite and went above for me as a Happy customer, There should be more like Harry .
22 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hello Elizabeth
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Harry, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Dewsbury
Hi Andreea,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Harry was a Very nice gentleman
Harry was a Very nice gentleman, helped us with every step to set my son up with his new mobile.
7 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hey Shelley,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sofia and Alex made my experience…
Sofia and Alex made my experience really lovely. Great people to chat to and always sort Me out! Thank you guys 😊
15 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hi Mahmed,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Sofia and Alex.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Really happy with the service from…
Really happy with the service from Patrick
5 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hi Mary,
Thanks for the great feedback for Patrick, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very pleased
Very pleased always helpful and always fix my issues
28 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hi Robert,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Got a new phone as my other was…
Got a new phone as my other was freezing and Alex helped set it up for me.
25 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hi Robert,
Thank you for this great feedback! Enjoy your new phone.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Sofia has been very helpful with…
Sofia has been very helpful with getting a new phone for me! She made the process really easy and i will defo come Again
5 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hi Mercedes. Thank you for your review for Sofia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Patrick was very helpful
Patrick was very helpful. Made the process simple for me
9 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Thanks for the great review, Samuel. We're glad to see Patrick provided a really positive experience. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sofia made my experience so easy and…
Sofia made my experience so easy and nice very nice girl :)
6 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hey Duncan,
Thanks for taking the time to share this positive feedback!
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl
Thanks,
The Vodafone Social Media Team
Alex was really great very patient and…
Alex was really great very patient and a huge credit to vodaphone.
30 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hi Debbie,
Thanks for this lovely review! We're so happy to hear that Alex went above and beyond to provide a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Patrick was a great help setting up my…
Patrick was a great help setting up my phone
24 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hi Stephen,
Thanks for taking your time to leave this review for Patrick.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I was very stressed because I had been…
I was very stressed because I had been scammed and the scammers had got into my phone Patric the assistant was very patient and helpful and gave me good advice and spent a long time reassuring me.
10
10 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Dewsbury
Hi Jillian,
I'm sorry to hear what's happened on your phone. It's lovely to ear how Patric helped with his advise. Thanks for your review, we appreciate your support.
If there's ever anything you're concerned about or need help with, then please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.