Very good service by all staff member, special Poojan was very helpful. Will visit again.
A empresa respondeu
Localização
Alterar localização21 Biggin Street, CT16 1BH DOVER, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... Ver mais
A empresa respondeu
The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... Ver mais
A empresa respondeu
Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Dover
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
21 Biggin Street, CT16 1BH, DOVER, Reino Unido
4,9
Excelente
142 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Went in to store today to get some help…
Went in to store today to get some help with these adverts that keep spamming my phone.
Bradley instore sat down with Me and went through all these cleaning apps that I didn't download. Apparently they was what they said they was and started freezing up my phone.
Bradley managed to completely get rid of them for me and recommended some advice for future reference in how to not let this happen again. 10/10 recommended this store for there great customer service and will power to sort a very annoying situation
7 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Jay,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and informative
Very helpful and informative, great customer service, happy to answer all questions, give recommendations and worked with my requests to get to a comfortable deal. Managed to pay off my old handset, upgrade to a new handset and upgrade my sim plan which I wouldn't have been able to do myself online
6 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zack
Zack, provided amazing service.
Everytime i have issues with my phone zaxl always solves my problem
27 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Steve,
Thanks for the lovely review and fantastic support for Zack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Went into store yesterday to ask about…
Went into store yesterday to ask about home broadband options as I’m currently with star link but they charge an arm and a leg for there service.
The advisor inside Bradley managed to sort me out with a 910mpbs broadband for more than half the price of what I was paying for star link.
Quick and painless visit instore they make sure they understand all your needs and wants and get you sorted rapid!
Highly recommend the guys in there great little team they got and will be going back myself and advising friends and family to do the same for any future enquiries
8 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Dover
Hi Jeremy,
Thank you so much for your wonderful review and the amazing support you’ve shown for Bradley—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Helpful staff member
Wasn’t sure what was going on with my phone went into store and Bradley helped
2 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Megan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went in today like I always do to ask…
Went in today like I always do to ask my silly questions as I’m useless with technology and the lovely girl I think her name was Samantha and her colleague Brad weee extremely helpful and managed to fix my storage issue.
29 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Maureen,
Thanks for the lovely review and fantastic support for Samantha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Went into store today to upgrade my…
Went into store today to upgrade my phone as I was on a iPhone 7 and needed to upgrade.
Bradley who served me was absolutely brilliant he dealt with me accordingly and run me through all the upgrade costs and he much my future bill is going to cost and to my surprise he managed to get it cheaper than what I’m paying now!
Highly recommend the Dover Vodafone branch lovely group of guys and girls in there and definitely will be going back for any other questions or query’s I have.
29 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Jermain,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zack in the Dover store was very polite…
Zack in the Dover store was very polite and explained everything in detail, very knowledgeable and helped me fix my bill so that I got a great deal
Happy to recommend the store because of him
16 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Jake,
Thanks for the lovely review and fantastic support for Zack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Sean.
Excellent service from Sean.. went above and beyond beyond!!
14 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
good work by the employee
The employee did a good job, he helped me change everything I wanted. I think he could have gotten a bonus, he fixed everything quickly. (Sean)
27 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hi. We're happy to hear that the employee delivered excellent service and efficiently addressed your needs. We appreciate your positive feedback and will certainly take note of your suggestion. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff in Dover shop
Sean and Zack have been wonderfully helpful to myself and my husband. They are assets to Vodafone
17 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hi Christina. Thank you for your review for both Sean and Zack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful sorted problem in five mins
30 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Tony
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service from Sean who was able to set me up with some broadband after another retailer let me down. Can’t fault how speedy the service was. 100% recommend the store to others
5 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
We're happy to hear that you received such great service and appreciate you taking the time to leave us this lovely review. We appreciate your recommendation.
Thanks,
Vodafone Social Media Team
Manager Sean is a great asset to the…
Manager Sean is a great asset to the company. Patient, friendly, polite, knowledgable and straight forward. Nothing is ever too much trouble and has a great understanding of all the products and services you offer. Steven was also polite and friendly
21 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Breeze,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam - above and beyond…
I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week.
Sam was an absolute star, offering to fix a the ssue and calmy and quickly figuring it out - moreover, where specialist phone repairers were stunnped.
Excellent team member.
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Andrew,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Zack was amazing
Zack was amazing, he helped me transfer all my data and answered all my questions
11 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Ann,
Thanks for the lovely review and fantastic support for Zack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The member of staff who looked after…
The member of staff who looked after me. Samantha. Was very patient and explained what I needed to do very well
4 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Kevin,
Thanks for the lovely review and fantastic support for Samantha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service today by Sean
Brilliant service today by Sean, very helpful and sorted me a new phone and a separate new sim only deal.
1 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hey Joline,
Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you to Samantha Jayne!
Thank you to Samantha Jayne!
You answered all my questions and queries with patience and a smile - and happily translated the jargon into English! 😄
I was very pleased with the service today, at the Dover store - you solved my problem very quickly!
16 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hi Tracey,
We're so happy to hear that the agent Samantha Jayne was able to help you so effectively and clearly at our Dover store.
Thanks,
Vodafone Social Media Team
Big thank you to Samantha-Jayne at the…
Big thank you to Samantha-Jayne at the Dover store, went in today for my partners upgrade, she informed us his contract was up two years ago🤣 helped us out with a brilliant deal, done quickly too! Thank you!
7 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Dover
Hi Fallon.
We're happy to hear that you had a brilliant experience in the Dover store.
If you need anything, please reach out to us on Social Media.
Thanks,
Vodafone Social Media Team
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