I came to the store cause of an issue with my phone and was thinking about upgrading. Thomas was incredibly helpful and took the time to look into my problem which I really appreciated. 5 stars!
A empresa respondeu
Localização
Alterar localizaçãoUnit 20 , Overgate Shopping Centre, DD1 1UG Dundee, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Came in to renew my contract and Brandon managed to save me £17 per month and gave me a new sim - excellent service
A empresa respondeu
Huge shoutout to Thomas for making what usually feels like a headache so effortless! I hate setting up mobile plans because it often comes with hidden fees or confusion, but Thomas was completely tran... Ver mais
A empresa respondeu
I'm very impressed with the help from Thomas from the Vodafone shop in the overrated in dundee I'm a carer and my son has autism and Thomas helped in every step of the way in securing the fone my s... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Dundee Overgate
Escrito pela empresa
Informações de contacto
Unit 20 , Overgate Shopping Centre, DD1 1UG, Dundee, Reino Unido
4,9
Excelente
219 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Joe S
Joe S went above and beyond to ensure that I had broadband set up at my flat as soon as it was available. He was consistently super helpful and kept things light despite issues involving outside sources
12 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Aaron,
Thanks for your review for Joe. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
After a very stressful week with my…
After a very stressful week with my phone being stolen, I went into the Vodafone store with my new replacement phone and Joe S was able to speed up the process of getting my new SIM card activated, immensely grateful!
11 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Louise,
I'm glad to hear you've now got a replacement phone. Thanks for taking your time to share this feedback for Joe.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Went into store yesterday and was super…
Went into store yesterday and was super busy. The chap I spoke to (Robbie) was super helpful and booked me in to come back another day. Thank you.
1 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Sally,
Thanks for the lovely review and fantastic support for Robbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Joe S was fantastic with his service to…
Joe S was fantastic with his service to my client who has a disability, very patient and easy to talk to
29 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Kevin,
We're pleased to hear about your recent experience and how Joe S was able to help. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Joe L was fantastic
Joe L was fantastic. Very helpful and friendly- great experience all round!
25 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Robbie,
Thanks for the lovely review and fantastic support for Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Joe S in Dundee provided excellent…
Joe S in Dundee provided excellent customer service. Got a great deal and friendly service.
24 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi J,
We're pleased to hear about your recent experience and feedback for Joe. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service
Brilliant, professional service from Joe S at Vodafone Dundee. Extremely helpful. Would recommend.
24 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Nick ,
Thanks for reviewing your recent store experience, it's great to hear your feedback!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic service in Vodafone
Fantastic service in Vodafone Dundee,in the Overgate. Robbie could not have been more helpful. Excellent advice and help with settting up the phone.
23 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Gillian,
Thank you for reviewing and sharing the great feedback for Robbie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We had a great experience in Vodafone…
We had a good experience in Vodafone Dundee overgate. Brandon was very helpful and knowledgeable. He was able to calculate 5 different models for us almost instantaneously. He was honest and gave us sound advice regarding model comparisons. The time in the store was quicker than expected. They also had a nice little corner that our daughter was happy to colour while she waited.
18 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Erin,
Thanks for the lovely review and fantastic support for Brandon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great explanation on my plan and…
Great explanation on my plan and straight forward, lovely time
18 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Ian,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
the man was lovely and sorted us out…
the man was lovely and sorted us out straight away. got us sorted straight away
11 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Jade,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and easy to understand
10 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi there,
Thank you for taking the time to review and share your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Needed to find a new broadband provider…
Needed to find a new broadband provider so came into the store and was helped by Brandon who provided excellent service and was very professional, informative and knowledgable. A 10/10 experience.
3 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Calum,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great help from Brandon give some…
Great help from Brandon give some advice on what best phone plan for myself and my son!
6 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Rhys,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Robbie excellent at his job great…
Robbie excellent at his job great knowledge
6 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hey Brenda,
Thanks for the lovely review and fantastic support for Robbie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Dundee Overgate
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Chatted to Joe S about a sim only deal
Chatted to Joe S about a sim only deal. In and sorted very quickly. Very happy with the service
24 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Arran,
This is a great review for Joe. I’m glad to hear you found the best option for you when visiting the store. Thanks for sharing.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
My fiancee had lost her phone and…
My fiancee had lost her phone and needed a replacement, we were served by Joe.S and he was very helpful and knowledgeable. Great service.
4 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Calum,
Thanks for your review for Joe. We appreciate your support.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Problem with Home Broadband
Problem with Home Broadband. Came in to Dundee Overgate Shop and spoke to Natalie. Super helpful person. Very fast and efficient. Much appreciated. Thanks very much.
1 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Joe looked after me and got me set up…
Joe looked after me and got me set up with a new contract and a new sim for my son. Very happy customers
12 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Dundee Overgate
Hi Arran,
It's lovely to hear you had such a positive experience with Joe. This is what we aim for!
Thanks, Vodafone Social Media Team
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Leia mais sobre como processamos as opiniões na Trustpilot.
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