I came in and was helped by Macaulay within only a few minutes. He was welcoming, informative, and friendly from start to finish. He helped me find exactly what I needed, which was helpful as a 20 yea... Ver mais
A empresa respondeu
Localização
Alterar localização33 Silver Street, DH1 3RD Durham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Visited the store to check on my current phone contract.Received an amazing service from Sally and MacCauley, who reviewed my twin sister and my existing contracts.We both left with new revised contra... Ver mais
A empresa respondeu
Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... Ver mais
A empresa respondeu
Mcauley at Durham Vodafone was super helpful with my contract today. One of the most genuine people I’ve met. I overheard him speaking to another customer whilst I was having a look around and I was v... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Durham
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
33 Silver Street, DH1 3RD, Durham, Reino Unido
4,7
Excelente
153 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The lady was super nice and helpful!
The lady was super nice and helpful!! Great experience!
13 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Durham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
The service was fantastic and…
The service was fantastic and excellent. Sally and the other teammates were tremendously precise at providing the customer service required. I will come back a 1000 times.
11 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Durham
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
My experience was amazing and smooth…
My experience was amazing and smooth thanks to Sally Gaboun.
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey,
Thanks for the lovely review and fantastic support for Sally Gaboun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The experience was amazing
The experience was amazing, I went to Vodavone durham, and my experience was great. Thanks to Sally, she made everything easy and smooth. She was so friendly and helpful and made my experience so much better. She helped us with a smile on her face. I wish her all the best as she was the best employee I have ever interacted with at a vodafone branch.
4 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Em,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really helpful employees and clear…
Really helpful employees and clear instructions
1 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Aaron,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff and a smooth process to upgrade our phones. Thank you Taz.
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Good service and sweet kind warm heart…
Good service and sweet kind warm heart ,Keith
10 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very Happy and helpful Happy with the…
Very Happy and helpful Happy with the service thanks Taz.
9 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hi Joan,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Best service in the world with…
Best service in the world with Rebecca...saved £200.00 a year...changed to a new Samsung galaxy a56 5g...dont have to worry with my 2.5yr old Samsung...very..very..freindly team at durham shop...
3 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
We're happy to hear that you had such a positive experience.
If you ever need anything, just reach out to us on Social Media via Facebook or Instagram.
Thanks,
Vodafone Social Media Team
Such a welcoming atmosphere and taz was…
Such a welcoming atmosphere and taz was very helpful as soon as I walked through door and got me sorted straight away
28 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Aisha was a complete star
Aisha was a complete star, and went above beyond to to help me, she is a credit to coaches and is due a pay rise
11 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hi Tom,
Thank you so much for your wonderful review and the amazing support you’ve shown for Aisha —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Great experience and quick set up
6 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Gericho,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent experience all round at the…
Excellent experience all round at the Vodafone shop in Durham, had an issue with an order we placed on line so went to the shop and Keith looked after us, he gave options and advice to get round our order issue and I still walked out with the new phone that I wanted.
Professional and very good at his job, I will go into the shop now instead of going online, great team.
5 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Lee,
Thanks for the lovely review and fantastic support for Keith.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great staff who go the extra mile to support/help you
I called into Durham City branch to sort an issue out with my account , and met with Aisha, who was very friendly, helpful and professional with both me , and my issue - nothing was too much trouble for her and she is a credit to Vodafone as a company.
It makes such a change to deal with someone who genuinely wants to help - and does it so well - Thank you so much Aisha !
4 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Kenny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aisha Javed is magic
4 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hi Henry,
Thank you so much for your wonderful review and the amazing support you’ve shown for Aisha —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Taz was very patient and helpful
Taz was very patient and helpful
He went through all the necessary and relevant details and we got out work done ie buying a new phone and returning our old
16 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hi Mohamed. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aisha - Vodaphone durham
Excellent customer service from Aisha in Durham store.
Solved issue of returning old phone when send out envelope wouldn’t work.
2 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Elaine,
Thanks for the lovely review and fantastic support for Aisha.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Taz was brilliant
Taz was brilliant, saved me having to get a new phone en saved money on my sim. Super friendly and professional, thanks so much for your advice 👍🏻
2 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Durham
Hey Charlotte,
Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.