I would just like to thank and praise Jake for all his help today. I have been trying to deal with Vodafone 3 by phone with no success. Today they incorrectly directed me to deal with a store. When I... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT East Kilbride, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The assistant manager at the east Kilbride shop was very helpful. He helped with the extra payments on our bill.
A empresa respondeu
Fhiona, Lauren and Chloe at the Vodafone East Kilbride branch have been fantastic, I was trying to get a phone for my uncle, and the girls went above and beyond in getting mr the best deal. Much appr... Ver mais
A empresa respondeu
Aaron, Umer and Jamie (at EastKilbride Mall) were very awesome! Aaron took his time, very patient with my trade-in, answered every single question I raised (and they were many). And Umer was so very c... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - East Kilbride
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT, East Kilbride, Reino Unido
4,9
Excelente
437 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thanks Aaron for the great service!
14 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hi Jean,
Thanks for your 5-star review for Aaron. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Thank you
Thank you, Aaron, for helping me with my sim upgrade. Namaste 🙏
13 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hi Ranga,
This is a great review for Aaron. We're glad to hear you've renewed as well. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Thank you Aaron for assisting me with…
Thank you Aaron for assisting me with the transfer of ownership. Great service! Went over and above the call of duty.
13 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hi Myles,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - East Kilbride
Hi Jim,
Thank you for taking the time to leave us a 5 star review!
Thanks,
The Vodafone Social Media Team
Thank you savera for sorting our sim.
Thank you savera for sorting our sim.
6 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hello, Ali,
It's always our aim to provide a helpful service, so it's great to hear that Savera delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Eamonn
6 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hello, Richard,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful and informative
4 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hi Shelley,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I got everything I needed and I am…
I got everything I needed and I am happy way it all.
4 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Good service
Good service. Eamonn helpful and data transfer done in good time and done well.
3 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Aaron was extremely helpful today!
Aaron was extremely helpful today!
2 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Angela,
Thanks for letting us know what an amazing job Aaron did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Attention was fine and I an satisfied…
Attention was fine and I an satisfied savera helped us
31 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Barbara,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Eamonn and Chelsea were excellent
Eamonn and Chelsea were excellent, friendly and had a positive attitude and went above and beyond to help me with the problem I had with my phone, they were very helpful. Found a fix for my problem.
30 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hi Eileen. Thank you for your review for Eamonn and Chelsea. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Savera thank you for sorting my hBB and…
Savera thank you for sorting my hBB and SIM, very helpful and friendly.
30 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hi Peter. Thank you for your review for Savera. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Eamonn was very professional and…
Eamonn was very professional and attentive. Unfortunately, some of the security measures need updated as we did not have a passport or driving licence with us but did have a picture which would be accepted online.
29 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Carolann, Apologies for the mix up with the security. When we ask for photo ID, this needs to be something instanty recognisable like a Driving license, or passport.
Thanks, The Vodafone Social Media Team
Terrible customer service
Terrible customer service, everything takes an age, no smiles, staff drinking juice at front desk, another staff member rolled eyes. Not able to change trade in from post to instore option
23 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hello, Kim,
Thanks for taking the time to provide feedback on your recent experience in our store. It's disappointing to hear that you were made to feel this way, as it's always our aim to provide a great service to our customers. Your feedback is appreciated, so that we can do better moving forward.
Thanks,
Vodafone Social Media Team
Extremely helpful
24 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Thanks for your five star review, Carol! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Savera has been the best!
Savera has been the best!! Been seen this girl helped me through what I had to do and back up seeing her to make my girl the happiest for Christmas this girl is a credit to your shop xx
23 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hi Taylor,
This is lovely feedback for Savera. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very patient and shared factual…
Very patient and shared factual information which helped me make the best phone choice for me
23 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hi Scott,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - East Kilbride
Hi Muhammad. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Savera deals us
Savera deals us. And she was so polite and good.
18 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hi Tahir. Thank you for your review for Savera. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.