I would just like to thank and praise Jake for all his help today. I have been trying to deal with Vodafone 3 by phone with no success. Today they incorrectly directed me to deal with a store. When I... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT East Kilbride, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The assistant manager at the east Kilbride shop was very helpful. He helped with the extra payments on our bill.
A empresa respondeu
Fhiona, Lauren and Chloe at the Vodafone East Kilbride branch have been fantastic, I was trying to get a phone for my uncle, and the girls went above and beyond in getting mr the best deal. Much appr... Ver mais
A empresa respondeu
Aaron, Umer and Jamie (at EastKilbride Mall) were very awesome! Aaron took his time, very patient with my trade-in, answered every single question I raised (and they were many). And Umer was so very c... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - East Kilbride
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
Unit 39 , 31 Southgate Plaza Shopping Centre, G74 1LT, East Kilbride, Reino Unido
4,9
Excelente
437 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had a good experience working with…
Had a good experience working with Arron and Umer at the Vodafone Eastkilbride. Good personalities and very professional. Keep on doing the good work. We are sold to Vodafone. 👍🏾👍🏾👍🏾👍🏾
6 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hi KC, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Muhammad Asad very good assistant…
Muhammad Asad very good assistant pleasant I was very happy with the deal I go I would definetly recommend Vodafone very satisfied 😌 😀
4 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Si and Jamie are the best!!!!
3 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Catherine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Si and Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
More for less at Vodafone
Easy - polite professional efficient … sought our wishes and beat with knowledge of offers! Savings always welcomed! Thank you
1 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Chris,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff was really helpful and kind
Staff was really helpful and kind. Muhammad Asad
1 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Rana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I m listed as a vulnerable customer …
I m listed as a vulnerable customer with 3. The 3 shop in Westwood, Margate was shut with note alternative shop nearby.phoned to ask nearest, but as three customer was given runaround of name middle name and everything except shoe size. Asked for supervisor but still not informed of so called nearby shop. Discovered nearby shop was 25 miles away in Canterbury. Received excellent service but due to IT problems had my data wiped && not permitted to download myself from the cloud REF : 177485168175899978770410970 999 'TRACE I.D.' WAS TOLD 3 AMALGAMATED with vodaphone from April 1, so waited week before going but told I would be liable for a 25 £ charge.Told go back to Canterbury which would cost me about the same with no garintee it would be sorted...as vulnerable customer I consider it ABONABLE
1 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Des,
Thank you for taking the time to share your experience, and I’m truly sorry to hear about the difficulties you’ve faced. The challenges you described—especially as a vulnerable customer—are absolutely not the level of care you should expect, and I completely understand how frustrating and distressing this must have been for you.
The situation with the closed shop, the lack of clear information about the nearest alternative location, and the repeated questions when you simply needed help is disappointing, and it’s not the experience we want anyone to have. Being asked to travel 25 miles, only to face IT issues resulting in data loss and then a potential charge afterwards, is understandably unacceptable.
Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Muhammad was very helpful
Muhammad was very helpful. Explained all my options and explained all stages of the process
9 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Alfie,
Thanks for the lovely review and fantastic support for Muhammad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
First class service from Umer
4 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Jack,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
It's was very wonderful experience and…
It's was very wonderful experience and Umer handled my request very professionaly and I reccomend Umer to everyone
4 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
aaron listened to my mum and was very…
aaron listened to my mum and was very patient tried to get the best deal for her as ahe was out of contract with all her lines and saved her money
2 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Adamson,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thanks to Aaron for your help with my…
Thanks to Aaron for your help with my upgrade today. The process was made quick and easy to understand.
5 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service from Umer
Great service from Umer. Helped my dad when he was confused with regards to getting a new phone etc
2 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Ally,
Thanks for the lovely review and fantastic support for Umer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was our retail adviser and he was…
Aaron was our retail adviser and he was top class! A real professional service and he LISTENED to us and quickly sorted all the questions and requirements we had! He is definitely a top asset to Vodafone
2 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Andrew ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
verry good help got the awnsers we need
verry good help got the awnsers we need
9 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Chantelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thanks very much Aaron for the…
Thanks very much Aaron for the excellent and friendly service.
8 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey William,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The service is outstanding & Umer…
The service is outstanding & Umer understood all my needs and quoted the best deal
Well done
7 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Moiz,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Umer was great
Umer was great. No hard sell, very relaxed knowledgable and felt well looked after. Thanks
2 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Matteas,
Thanks for the lovely review and fantastic support for Umer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Umer store manager was very helpful and…
Umer store manager was very helpful and helped me find the right deal
8 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service by Umer
3 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Tam,
Thanks for the lovely review and fantastic support for Umer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was extremely helpful.
Aaron (East Kilbride branch) was extremely helpful and knowledgeable. No fuss. Understood exactly what I wanted and found it for me. A credit to your customer services training and his own people skills.
3 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - East Kilbride
Hey Mairi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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