We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a proble... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Very good service from Lewis. Came into the branch to renew my phone contract and got broadband also saving us money. Thank you Lewis.
A empresa respondeu
I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... Ver mais
A empresa respondeu
I bought two phones. Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left f... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
- Empresa de telecomunicação
Sobre Vodafone UK - Eastbourne
Escrito pela empresa
Informações de contacto
Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, Reino Unido
4,9
Excelente
229 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Transfer was fast and easy
Transfer was fast and easy! Service was great! Top bongo...
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey there,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Eastbourne
Hey Deby,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lewis was super helpful!
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Eastbourne
Hey Barbara,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Eastbourne
Hey Sophie,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from Lewis.
Very good service from Lewis.
Came into the branch to renew my phone contract and got broadband also saving us money.
Thank you Lewis.
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey Andy,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service…
We were served by Lewis who was very helpful and saved us a fortune
1 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey Diana,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark and Josh were great and got me a…
Mark and Josh were great and got me a fantastic deal!
27 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey Cally,
Thanks for the lovely review and fantastic support for Mark and Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very knowledgeable team!
Excellent service as always at Vodafone Eastbourne, Mark and Lewis made my upgrade experience super easy and got me a great deal on my new phone!
22 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey Leanne,
Thanks for the lovely review and fantastic support for Mark and Lewis. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We came into store with quite a mission…
We came into store with quite a mission for staff! Knew it would be time consuming for them but I never felt like it was a bother. Staff went above and beyond to help us and nothing felt like a problem. Lewis and Charlie were patient and kind.
25 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey Giggs,
Thanks for the lovely review and fantastic support for Lewis and Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Eastbourne
Hey Steve,
Thanks for the lovely review and fantastic support for Lewis.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Team there in Eastbourne Office are…
The Team there in Eastbourne Office are great and understandable. Keep it up great job.
4 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Lewis was simply amazing.had a wealth…
Lewis was simply amazing.had a wealth of experience and knowledge.really helpful
18 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey Olamide,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service from Vodafone Eastbourne.I was upgraded by Genevieve who made the process very seamless and easy and was a great example of service with a smile!
6 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Despite having to go back to vodaphone…
Despite having to go back to vodaphone store due to on going issues with my phone the service that I recevied was outstanding Mark the retail manager was very helpful aswell as Gen really impressed
9 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
GENEVIEVE
GENEVIEVE
SHE IS VERY POLITE smiling funny she help a lot and most she is quickly
8 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey Alexandra,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great Service
Very good customer service Mark dealt with our broadband issue and helped set up a new full fibre WiFi for cheaper than the original deal we had with EE.
5 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey Charlie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I bought two phones. Genevieve 10 Joshua 0.
I bought two phones.
Genevieve set up my phones. She was professional, helpful and friendly. Although not everything on my phones worked she made feel she cared about what she was doing and I left feeling I had had great service.
Conversely, when I returned the next day with questions about outstanding set up issues, the store manager (Joshua) was terse, unfriendly and demonstrated little technical knowledge of my phones. His suggestion was I go away and complete a system update and see how it is then. This may have been good advice but the way in which it was delivered made me feel I was a nuisance and I was wasting his time. If customer care is part of his job Joshua needs significant training and attitude adjustment. I was left feeling I would never return to Vodafone if there are 'Joshuas' employed there.
1 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey Michael,
Thanks for the lovely review and fantastic support for Genevieve. I regret to learn about your recent experience with one of the store managers and sincerely apologize for any inconvenience this may have caused.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lewis was super helpful sorted exactly…
Lewis was super helpful sorted exactly what i needed, no hard sell just what i wanted. Thanks
16 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Eastbourne
Hey Adrian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Eastbourne
Hey Ian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.