The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping custom... Ver mais
A empresa respondeu
Localização
Alterar localização134 High Street, IV30 1BW Elgin, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !
A empresa respondeu
Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center i... Ver mais
A empresa respondeu
Agnieszka was absolutely fantastic in getting my major issue sorted (an issue created by Voxi). She was very patient, and very knowledgeable. It had been a very frustrating experience with Voxi so fa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
- Empresa de telecomunicação
Sobre Vodafone UK - Elgin
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
134 High Street, IV30 1BW, Elgin, Reino Unido
4,9
Excelente
86 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The service has been excellent.Callum…
The service has been excellent.Callum talked us through various options and gave us good advice.I would recommend Vodafone in Elgin and I delighted the company has returned !
6 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hey Wilma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Callum & staff @ the new Elgin Vodaphone Store
The Elgin Vodaphone store only recently opened and judging by the queues, is really needed. I want to commend the staff - a crew of 5, meaning only 2-3 are able to be front of store and helping customers. Callum was so patient, chilled and super clear and professional in how he explained and resolved my mobile phone problems and then went on to set me up with a new account for my broadband, finding every saving possible, something I could never have done alone at home. The staff were doing so well, when each customer, especially those buying new phones, needs almost an hour of time. This store saves Moray residents a long journey to Inverness or Aberdeen and so will probably be busy for the foreseeable future. I'd like to suggest a water cooler, coffee machine and a shelf of books about communication, technology etc. It could become quite a hub for the town. Many thanks Callum, I was impressed by your calm friendly manner & focus and how you explained everything at a good pace and with clarity & never made me feel daft as an elderly digital newbie.
5 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hey Beverley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Was in store for with an issue with my…
Was in store for with an issue with my phone. Teagan was incredibly helpful and got my issue resolved.
31 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hey Michael,
Thanks for the lovely review and fantastic support for Teagan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Always a pleasure going to Vodafone…
Always a pleasure going to Vodafone Elgin and seeing the staff there such as Rennie, Katie, Agnieszka and Dan who are always helpful and willing to help. Such a shame it's closing due to the center it's in closing, hopefully a new premises is opened soon in Elgin.
18 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hello, Conner,
It's great to hear about the positive experience which you received in store from the team, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Conner was an absolute legend.
Conner was very helpful, absolute legend.
17 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hello, Dan,
Thanks for letting us know what an amazing job Conner did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in with major problems with my…
Came in with major problems with my email adding details to my wallet
Santa came early all sorted in reindeer time
21 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hey Alex, I didn't know he was working for us, but I suppose he does like a red uniform 😆 Have a great Christmas, The Vodafone Social Media Team
Friendly efficient service
Friendly efficient service from Agnieszka. Nothing was a problem. Was an easy and efficient service all round.
18 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hi Brian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Agnieszka
Great customer service from Agnieszka
4 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hi Tasha,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thank you Katie
Thank you Katie, your a star sorting out the phone issue
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Thanks for your feedback for Katie. I'm glad she was able ot help resolve your issue.
All the best, The Vodafone Social Media team
Conner upgraded me to a new phone and…
Conner upgraded me to a new phone and took into consideration what I needed and what phone I would like. Good deals were provided and pleased with the service in store, thanks
30 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hi Barry,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Conner made the upgrade experience easy
Conner made the upgrade experience easy
27 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hi Rennie,
This is a great review for Conner. We’re glad to hear you found the best option for you.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
After much difficulty,Conner at the…
After much difficulty,Conner at the Vodafone store in Elgin got my stuff transferred from one phone to the other so thank you very much, won't have been able to do that at home
27 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hi Brian,
This is lovely feedback for Conner. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
customer service by Dan
clear explanations and excellent attention to detail from Dan.
Very happy with the service
22 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hi Simon
Thanks for the great feedback for Dan, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely fab service
Absolutely fab service. So patient and knowledgeable. Plus git an amazing price on my upgrade. Agnieszka was brilliant.
19 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hi Lucy. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ronnie manager was very helpful and got…
Ronnie manager was very helpful and got great deal on talkmobile.
15 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hi Benedict,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone Elgin, Just purchased another iPhone 16pro x2…
Just purchased another iPhone 16pro x2 . I always use this store in Elgin. And I was very delighted today when it was Rennie the manager who served us. He was so helpful in every way. All the staff are nice in this store. However Rennie is our absolute favourite if we are lucky enough to get him.
9 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hi Cindy,
Thank you for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dan was Very helpful when we had no…
Dan was Very helpful when we had no idea about Data roaming. Talked us through it all then waited whilst we did it. Very patient and kind thank you Vodafone Elgin
2 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hello, Paula,
It's great to hear about the positive experience which you received in store from Dan, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rennie have Great service!!
Rennie have Great service!!
Lovely pink phone
30 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hey Naya, Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Went into store to cancel a phone off…
Went into store to cancel a phone off my account, lady helped me on how to do it and upgraded my phone to the new Samsung and helped bring everything over. Pleasant experience
30 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hi Robert,
Thank you for taking the time to leave us a 5 star review! We're glad to hear you are happy with the experience and the new Samsung phone.
Thanks,
The Vodafone Social Media Team
Dan was very helpful
Dan was very helpful, excellent service. Would recommend to anyone.
21 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Elgin
Hello, Neil,
It's great to hear that you received a 5 star service from Dan! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.