Fantastic service by Becca in-store. Very helpful when I needed my contract sorted out. Got me up and running very fast. Thank you lovely people!
A empresa respondeu
Localização
Alterar localização84 High Street, FK1 1DD Falkirk, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
All the girls I seen today were so friendly and helped me understand my issue, they helped me to much and I’m happy my issue was resolved because of the girls help.
A empresa respondeu
Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... Ver mais
A empresa respondeu
Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Falkirk
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
84 High Street, FK1 1DD, Falkirk, Reino Unido
4,8
Excelente
178 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Had issues with an old account
Had issue with an old account with which cleo was a great help.It may take a few weeks to find out whether my issue has be resolved.Review will be updated then.
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Once again a fantastic experience while…
Once again a fantastic experience while upgrading, always a pleasure going into the Falkirk store. Much better than sitting in a phone call to an agent……
14 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hi Craig,
This is a great review for our Falkirk store. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Resposta da Vodafone UK - Falkirk
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Such a friendly atmosphere in the shop
Such a friendly atmosphere in the shop, Becca got me sorted and helped with all questions I had
3 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falkirk
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Falkirk
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Courtney was amazing and provided all…
Courtney was amazing and provided all the information I needed whilst getting 3 contracts upgraded thank you
3 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hi Emma,
Thanks for sharing your fabulous feedback for Courtney. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
Great customer service, quick and effective. Sorted everything out and explained everything perfectly! Becca from the store is a great customer service rep!
11 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hi Grant,
This is such an amazing review for Becca. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Happy with vodafone excellent service
Happy with vodafone excellent service
9 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hello, Khin,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful staff who got me a great…
Very helpful staff who got me a great deal
3 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hi Jilly,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Helpful and easy to understand
Helpful and easy to understand. Thank you.
3 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hi Andrei,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very competent
Very competent, explained a very complex contract and bought a new upgraded I Phone 15. Extremely friendly and efficient, excellent personality.
3 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hi John,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Michele at the Falkirk store was…
Michele at the Falkirk store was fantastic organising my husbands phone contract, she showed great experience explaining all the details, fantastic service.
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hi Wendzway,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super fast service
Cleo, Becca and Michele are fantastic got my SIM card sorted within minutes
2 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hello, Daniel,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent Comunication
Very grateful for the knowledgeable and helpful staff in falkirk today, in particular Courtney who was a great blessing helping me with a few issues I couldn't work out and very patient while she explained things to me
1 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hello, Judith,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic customer service from
Fantastic customer service from
Becca, gave us all the options and explained everything to us in detail
1 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hello, Scott,
It's great to hear about the positive experience which you had with Becca. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cleo was very attentive and helpful.
Very good experience staff very friendly and helpful
1 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hello, David,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent
Excellent. Rebecca went over and above customer satisfaction. Very friendly and excellent knowledge of Vodafone phone's. Totally satisfied with all explanations of my new phone. **********
16 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hi Catherine,
This is lovely feedback for Rebecca. Thanks for taking your time to share this experience and kind words. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Becca and Cleo in the Falkirk branch…
Becca and Cleo in the Falkirk branch were great help for me and my mum, explained things better than previous store in Livingston. Done everything they could to help sort my mums order. With help from Kenny too
15 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hi Sean,
These are lovely kind words of feedback for Becca, Cleo and Kenny. Thanks for taking your time to support us. We're sorry that you didn't have this experience in the other store. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Totally amazing friendly and efficient…
Totally amazing friendly and efficient store, Becca should be given a promotion and her manager should buy lunch for the shop
15 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hey Rocky,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Becca & Courtney at the Falkirk shop…
Becca & Courtney at the Falkirk shop are so amazing… went in for 1 phone came out with 2!
Brilliant service so helpful and so cheerful so informative
Vodafone should be proud to have them on there team
10 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falkirk
Hi Rachel. Thank you for your review for both Becca and Courtney. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.