The knowledge and helpfulness of the staff members made the experience both slick and efficient. Wouldn’t hesitate to recommend these guys and this company. Not only were we able to offer me a new ph... Ver mais
A empresa respondeu
Localização
Alterar localização16 Market Street, TR11 3AF Falmouth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great customer service as always. Entered to cancel an old account came away with 59% savings on my two sim plans. Maddi was very helpful, polite, interested in me, made eye contact and friendly -... Ver mais
A empresa respondeu
Megan, did wonderful job at settting up my phone and that of my sons. She was very knowledgeable and helpful. And made the process as fast as possible
A empresa respondeu
Really helpful service. Popped into the Falmouth store where Gryff and Harry couldn't gave been more helpful. Would definitely recommend. I have just switched to vodaphone BB and saved money on... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Falmouth
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
16 Market Street, TR11 3AF, Falmouth, Reino Unido
4,9
Excelente
253 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great experience
Very good advice . Friendly staff. Lots of time to give you the best possible plan and phone. Very impressed.
24 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Eleri,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Luke was very helpful and put us at…
Luke was very helpful and put us at ease regarding costs etc. 10/10 Would recommend to a friend :)
16 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Adam. Thank you for your review for Luke. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Falmouth
Hi Vicki,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good service
Very good service! Sorted out with new phone!
27 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Ruth,
Thanks for your 5-star review. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Falmouth visit
Super helpful and friendly, got everything sorted straight away.
22 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Thanks for your 5 star review, Sam! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Great customer service polite and very…
Great customer service polite and very helpful
14 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Brian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone
Jack was patient and knowledgable as I bought a new contract with a new phone.
He was very personable and made the whole experience fun.
14 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Lynne. Thank you for your review for Jack. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Colleague was helpful
Colleague was helpful, gave me his full attention and I left with no complaints
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Paul,
These are lovely kind words of feedback. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Went to vodaphone falmouth and was…
Went to vodaphone falmouth and was dealt with by gryff. He was very good at explaining everything I needed to know, however he had alot of problems with the vodaphone systems, which took a lot of time.
5 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Rebecca,
Thanks for sharing your positive feedback for Gryff. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Sophie provided excellent customer…
Sophie provided excellent customer service, will definitely be a returning customer because of her
20 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
It's really great to see such lovely feedback for Sophie. It's always a pleasure to see our team making such a great impression.
Thanks, The Vodafone Social Media Team
Very Happy
Extremely helpful and polite. Explained the offers to help me make a choice
10 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Sonjia,
This is a great review. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great staff, poor systems
This is the 2nd time I have been into the shop trying to upgrade my phone and your systems have had issues.
My time is precious and spending hours at a time trying to upgrade only to be told your systems are not working properly is totally crap. The poor staff are trying to do their best and are so helpful but it seems impossible for them with such shocking systems to work on.
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Anita,
Thanks for taking the time to share your experience in our store, this definitely isn't the level of service we aim. We'd love to help you with your upgrade, please drop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
And them know you've a review here too please.
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Falmouth
Hi Peter,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Helpful friendly staff
Helpful friendly staff, got me set up with a new phone, would highly recommend to anyone
29 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Alexander,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was super helpful and patient…
Jack was super helpful and patient setting us up with a new phone, working around my family’s needs. Thanks so much!
24 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hey Chloe,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Joseph in the Falmouth branch is…
Joseph in the Falmouth branch is lovely, dealt very well with all my queries and never made me feel stupid even though I am 75 and techno useless ! New phone soon !
2 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Jeannette, it's great to see Joseph took the time to explain everything to you today. I hope you love your new phone when you get it!
Thanks, The Vodafone Social Media team
I lost my iPhone
I lost my iPhone, while on holiday in Falmouth.Went into the Vodafone store and Gryff was extremely helpful in helping my located in .
11 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Gina, It's great to see we've been able to help you find your phone. Thanks for your feedback, The Vodafone Social Media team
Vodaphone is the best
Gryff was great at explaining everything to me and I appreciate the time he has spent with me. Thank goodness
16 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Francesca,
Thanks for taking the time to share this positive feedback about your experience with Gryff!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Falmouth
Hi Damian,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
jack the vodafone legend
i was served by jack and (i didn't ask her name i'm so sorry) but they were the nicest friendliest people ever. it was only jack's 7th day there but he was professional and diligent. i could ask any question i needed without sounding silly and i got an amazing deal for phone + broadband. i can't wait to come back and get a contract for my boyfriend's phone now. i was dreading sorting out this for weeks but they made the entire process fun, easy, and catered to my exact needs. i genuinely had an amazing time at vodafone today, never thought i'd say that. vodafone falmouth is a great day out!
1 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Falmouth
Hi Robin,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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