Visited Amal in the Farnborough store, he was very welcoming and helpful sorting out our new sim contracts. Made the whole experience easy and positive. Great job, thank you!
A empresa respondeu
Localização
Alterar localizaçãoUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Ver mais
A empresa respondeu
Jack was very helpful and answered any questions we had , good customer service
A empresa respondeu
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Farnborough
Escrito pela empresa
Informações de contacto
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Reino Unido
5,0
Excelente
246 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing customer service
Amazing customer service. Help me return incorrect order and provide upgrade on existing nr. Thank you so much.
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Jenny,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleased with Michal very helpful
23 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Colin,
Thank you so much for your wonderful review and the amazing support you’ve shown for Michal —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sanjay has been brilliant
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest and explained everything. I am extremely grateful to him and he has saved me as an ongoing customer for Vodafone. Thank you Sanjay!
16 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Petrina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service. Achieved exactly what I came in for. Michal was excellent.
9 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Adam,
Thanks for the lovely review and fantastic support for Michal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you for help wiyh upgrade and…
Thank you for help wiyh upgrade and especially for help with transfer all my data from very old phone which was extremely important for me. Thank you team Vodafone Farnborough
6 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Kevin,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing customer service.
Amazing customer service.
Thank you for you help Michael. You been amazing
4 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Lynne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served by Birash
Was served by Birash, he was extremely helpful and had amazing customer service and stayed half hour after closing to make sure I got my phone sorted
18 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Lewis! We're happy to hear that you received amazing customer service. We appreciate you acknowledging the employee's dedication in ensuring your phone issue was resolved even after closing. Thank you for your positive feedback!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for amazing customer…
Thank you for amazing customer service-time to explain all and care about my old phone
7 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Bhim.
We're happy to hear that you received amazing customer service.
Thanks for taking the time to leave us this great feedback,
Vodafone Social Media Team
As a customer for 45 years I have been…
As a customer for 45 years I have been much with such a very good service and kidneys which was exceptional
5 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Henry. We're happy to hear that you've received very good service.
We appreciate you taking the time to share your positive experience with us.
Thanks,
Vodafone Social Media Team
Michal was amazing
Michal was amazing, helped us got us sorted out, really recommend using vodafone
5 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Lilly.
We're happy to hear that you had a great experience and everything was sorted out.
Thanks for your fantastic support,
Vodafone Social Media Team
Very good customer service,
4 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Kathleen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Jakob in the Farnborough…
Thank you Jakob in the Farnborough Vodafone for being so helpful and explaining everything clearly.
Absolutely 5 stars from me.
3 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Andrea,
Thanks for the lovely review and fantastic support for Jakob. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rayhan helped me with data transfer and…
Rayhan helped me with data transfer and to choose s25 ultra
31 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Adrian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Farnborough
Hey Frances,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Upgrade
Great advice, helped me upgrade to a better phone for very little money.
11 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Quentin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Farnborough
Hey.
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Priya was absolutely excellent service…
Priya was absolutely excellent service she went above and beyond so helpful
26 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Jane,
Thanks for the lovely review and fantastic support for Priya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stuck sun card
Thank you so much to Sanjay at Farnborough he has been so helpful and knowledgeable , really appreciate it thank you
13 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Jen,
Thanks for the lovely review and fantastic support for Sanjay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely amazing service today at…
Absolutely amazing service today at Vodafone Farnborough branch! Extremely helpful very friendly and informative. Thank you so much !
7 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dealt with a lovely guy called Michal…
Dealt with a lovely guy called Michal at the Vodafone shop at Farnborough today. He was very helpful in discussing my son’s phone package and really helped me understand overseas tariffs.
4 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Will,
We really appreciate your wonderful review and the amazing support for Michal.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.