Visited Amal in the Farnborough store, he was very welcoming and helpful sorting out our new sim contracts. Made the whole experience easy and positive. Great job, thank you!
A empresa respondeu
Localização
Alterar localizaçãoUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Ver mais
A empresa respondeu
Jack was very helpful and answered any questions we had , good customer service
A empresa respondeu
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Farnborough
Escrito pela empresa
Informações de contacto
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Reino Unido
5,0
Excelente
246 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing customer service
Amazing customer service. Help me with the screen protection and new contract. Thank you
19 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Jonathan,
This is lovely feedback for our store. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Advice was exemplary and totally unbiased
I had had internet discussions with Vodafone who proposed a new contract and gave me a quote for a new device I had chosen. Michael at Farnborough Vodafone pointed out discrepancies in the quote and device I had chosen which made me rethink this possible contract and device.
16 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Very good service
Very good service, thankyou help me with my bill and reduce contract plan
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Yvonne,
Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Would like to tell big thanks from the…
Would like to tell big thanks from the bottom of my heart to Michael for his professionalism and kindness whenever I coming to this store.
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Vilija,
This is such an amazing review for Michael. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very good customer service
Very good customer service. Thank you for your help.
12 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Michael,
Thanks for your review. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic customer service- staff hell…
Fantastic customer service- staff hell me to reduce plan and save a lot of money. Thank you so much.
9 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Alan,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service and product…
Excellent service and product Knowledge. thank you
22 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Johanna,
Thank you for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I'm happy with the service and all…
I'm happy with the service and all information from store. Thank you
22 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Andrew,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very polite and useful information…
Very polite and useful information provided for future contract. Thank you
11 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Susan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michal is super helpful
Michal is super helpful, polite and again has dealt with my issue and offered great advice. He is a credit to Vodafone
8 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Thanks for your fab feedback for Michael. It's great to see they were so helpful and was able to resolve your issues.
All the best, The Vodafone Social Media Team
Amazing customer service
Amazing customer service , reduce plan and also recived 50% discount for 6m. Thank you
5 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Michal I was excellent at his job was…
Michal I was excellent at his job was nice to do business with a nice person who understood what I required
14 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Penny,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you for amazing customer service
Thank you for amazing customer service. True all take 2h but I'm so happy. Thank you
11 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hi Julie,
Thanks for taking your time to share this experience in our Farnborough store. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Michal is Absolutely amazing went above…
Michal is Absolutely amazing went above and beyond is job duties. Thank michal. Dawn x
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Dawn,
Thanks for letting us know what an amazing job Michal did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Experience was amazing helped to reduce…
Experience was amazing helped to reduce the bill by over £100 was so helpful with fixing my phone aswell Michal was so helpful
6 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey,
Thanks for letting us know what an amazing job Michal did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service! Thank you Sanjay and Rayhan!!
24 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hey Adam,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael the Store Manager was exemplary…
Michael the Store Manager was exemplary and gave me great customer service this morning.
3 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Thanks for your review Anne. It's great to hear Michael left a great impression on you this morning 😊
Thanks again for your feedback, The Vodafone Social Media Team
Resposta da Vodafone UK - Farnborough
Hi Asheel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff, especially Rayhan, in Farnborough store, made my upgrade enquiry very easy.
7 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
Hello, Derek,
Thanks for leaving a review. It's always lovely to read positive feedback, so we're glad you had a helpful experience from Rayhan in our Farnborough store.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Very good service
Very good service. Thank you for optimal offer for me. Good job Team
6 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Farnborough
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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