Called head office yesterday to cancel a sim and contract they was totally useless was told I could not do it i had to go into the store went to my local sore in Feltham PRATIBAH and ZAIN total angel... Ver mais
A empresa respondeu
Unit 9 , The Longford Centre, TW13 4GU Feltham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Called head office yesterday to cancel a sim and contract they was totally useless was told I could not do it i had to go into the store went to my local sore in Feltham PRATIBAH and ZAIN total angel... Ver mais
A empresa respondeu
Zeeshan made me a contract last year and now. He is a very professional, nicely, organised and honest, knowing to work with customers. Thank you Zeeshan! I think if Vodafone have at least 50% of emplo... Ver mais
A empresa respondeu
Went to the Store on April 15th & Manager Anthony, very helpful gentleman, set up a SIM free airtime plan. Did live chat on the 18th with a query totally unrelated to payment plans & about an hour o... Ver mais
A empresa respondeu
Very professional and very friendly
A empresa respondeu
Escrito pela empresa
Unit 9 , The Longford Centre, TW13 4GU, Feltham, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Vodafone UK - Feltham
Vodafone was helpful with ordering my new phone and updating me with what was going on.

Resposta da Vodafone UK - Feltham
It was amazing. The staff was very professional and polite specially Zee.
10 out of 10.

Resposta da Vodafone UK - Feltham
I been to the Vodafone feltham , had no interest to buy a phone however, salesman zeeshan made me to buy the phone 😂. He was so polite and has got 10/10 customer service skills

Resposta da Vodafone UK - Feltham
Feltham’s staffs are really friendly! Anthony has been a huge help. Love the service!

Resposta da Vodafone UK - Feltham
Anthony was excellent. Very helpful and patient. Highly recommended!!

Resposta da Vodafone UK - Feltham
Fantastic,customer service 10/10 Always ready to help. On anything we are very satisfied. With a great customer service.
Antony,thanks for great customer service

Resposta da Vodafone UK - Feltham
I had a great experience in feltham today. Zeeshan explained everything very nicely, he was very helpful.

Resposta da Vodafone UK - Feltham
Mr Zee was very polite and professional so I am really happy of the service I received

Resposta da Vodafone UK - Feltham
Zeeshan was very helpful in Vodafone store feltham. Very happy with the service I went to get my SIM card replaced he connected his hotspot to help me download my applications on my phone which bought from Apple. Definitely recommended store to go to!

Resposta da Vodafone UK - Feltham
Agent very helpful in transferring my data from my old iPad to my new once. Highly recommended!

Resposta da Vodafone UK - Feltham
Service received from Anthony was excellent. Very detailed and exceptional with my sign up. Thank you

Resposta da Vodafone UK - Feltham
Went to the store as my husband was due for an upgrade on his contract. Anthony was very helpful and made the whole process easy to understand giving us options, explaining different deals and helping us choose the right one. Our expectations were exceeded! Thank you!

Resposta da Vodafone UK - Feltham
Screen went on old phone, was due for upgrade he took time to help upgrade. He was unable to help me transfer data as needed to have screen fixed on old phone first. I went on my way. Got screen on old phone fixed and transferred stuff onto new phone all except 1 item. I went back to him (his office is not my local one)and posed my dilemma. He like myself couldn't understand why this item would not transfer. He took time, thought about it and eventually we had a Eureka moment when the item I hadn't been able to transfer to my new phone transferred.
Anthony at Feltham, went above and beyond on both occasions. He was patient, kind and interested. He is a credit to your team. Needs a promotion to teach some of your other teams what Customer Service really should be. Thank you again Anthony. You are a 5* guy!!!

Resposta da Vodafone UK - Feltham
Very helpful and great customer service. Very patient and clear communication.

Resposta da Vodafone UK - Feltham
So helpful and brilliant customer service. I was extremely happy with my plan which even cheaper with their help than my own research.

Resposta da Vodafone UK - Feltham
Great helpful service - all options given and help setting up phone too!
Thanks 😊

Resposta da Vodafone UK - Feltham
Great service from both boys Ravi and Zeeshan. They helped me throughout the contract.

Resposta da Vodafone UK - Feltham

Resposta da Vodafone UK - Feltham
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