Went into the Vodafone shop today to sort out a new phone and was treated excellently by the staff in particular Saqib who was friendly, chatty and attentive. Ended up moving broadband to vodafone fr... Ver mais
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Localização
Alterar localizaçãoUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... Ver mais
A empresa respondeu
Incredible customer service at this branch. Zack really went above and beyond to deal with a complicated issue after having my phone stolen, showing patience and a helpful can-do attitude throughout.... Ver mais
A empresa respondeu
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Fulham Broadway
Escrito pela empresa
Informações de contacto
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, Reino Unido
4,9
Excelente
221 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My phone wasn’t working after just…
My phone wasn’t working after just joining Vodafone. I met Arif he was extremely helpful. Very patient so knowledgeable and went above and beyond to get me the right plan, set up my sim, set up the app. He got me up and running. His attitude was brilliant, very respectful and kind. Will definitely visit again.
18 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Sorry to hear you had issues with your phone Sola but really great to hear Arif was able to help with this. Thank you for taking the time to leave a nice review!
Vodafone Social Media Team
Zack was great!
Zack was so helpful today, he helped us with multiple things and was very nice. Thank you Zack!!
21 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey Kkheira,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arif was very good in pointing me in…
Arif was very good in pointing me in right direction with my sim only upgrade.
17 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful customer service.
Extremely helpful customer service.
9 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chad was really helpful
Chad was really helpful, he was very attentive and answers all the queries that I had.
5 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey Josh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arif was a life saver and solved a…
Arif was a life saver and solved a world class mix up by your 191 customer service team who switched my phone from business to consumer and in the process my number for 25years disappeared. I lost my number for 10 days and now thanks to Arif I have it back.
29 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey Philip,
Thank you for your feedback. It's always wonderful to read such kind words about Arif.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Arif was amazing
Arif was amazing - so helpful thank you very much. Best person we’ve spoken to at Vodafone in 1.5years
10 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey Emily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Efficient and helpful
Sailen was so efficient and helpful, he managed to discount my monthly mobile bill as well as sorting out my new broadband contract. Great service
3 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey Alexandra,
Thanks for the lovely review and fantastic support for Sailen.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Even though hw ia a Livwrpool fan
Even though hw ia a Livwrpool fan, sailing gave me fantastic service he needs a payrise
3 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience with Arif
Great experience with Arif. Very helpful with my phone problems. Very quickly responded.
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hello Monika,
It's always our aim to provide a helpful service, so it's great to hear that Arif delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
### Review for Sailen
### Review for Sailen, Assistant Manager at Fulham Branch
I had the pleasure of interacting with Sailen, the Assistant Manager at the Fulham branch, and I must say his knowledge and assistance were truly exceptional. From the moment I approached him, he demonstrated a deep understanding of the products and services, answering all my questions with clarity and confidence. His expertise was evident, and he went above and beyond to ensure I had all the information I needed to make an informed decision.
What stood out most was Sailen's willingness to help. He was patient, attentive, and genuinely invested in resolving my concerns. Whether it was providing detailed explanations or offering practical solutions, he made the entire experience seamless and stress-free. His professionalism and friendly demeanor made me feel valued as a customer.
Sailen is a true asset to the Fulham branch, and I would highly recommend seeking his assistance if you need knowledgeable and reliable support. Thank you, Sailen, for your outstanding service!
15 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Can,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Experience
Great Experience, Arif was really helpful and patient organizing a new contract!
12 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Jenny,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Fulham Broadway
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Friendly staff and great customer…
Friendly staff and great customer service
7 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Mhal,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
The service was excellent
The service was excellent! Both knowledgeable and friendly by Sailen
7 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Thanks for much for your excellent review, Paris! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Zack was great
Zack was great! Very informative and helpful.
17 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Thanks for your awesome feedback for Zack! All the best, The Vodafone Social Media Team
Incredible customer service at this…
Incredible customer service at this branch. Zack really went above and beyond to deal with a complicated issue after having my phone stolen, showing patience and a helpful can-do attitude throughout. He made sure all bases were covered and that I could get the best possible deal. Would recommend to anyone.
15 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey Karina, thanks for your lovely feeback for Zack. IT great to see he did everything possible to help you after some one stole your phone. All the best, The Vodafone Social Media Team
Great service from the in store team
17 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey JM, thanks for your feedback 😊 All the best, The Vodafone Social Media Team
Resposta da Vodafone UK - Fulham Broadway
Hi Norman,
This is a great review. Thanks for sharing your feedback. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great person.
10 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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