Went into the Vodafone shop today to sort out a new phone and was treated excellently by the staff in particular Saqib who was friendly, chatty and attentive. Ended up moving broadband to vodafone fr... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Sailen was exceptional. The shop was due to shut at 7pm & I nipped in ten minutes before to buy a SIM only plan. He stayed 20 minutes later than required to help me insert the sim into my handset & to... Ver mais
A empresa respondeu
Incredible customer service at this branch. Zack really went above and beyond to deal with a complicated issue after having my phone stolen, showing patience and a helpful can-do attitude throughout.... Ver mais
A empresa respondeu
My phone was out of storage, just popped in for help, here this amazing sale assistant Ainsley who spent a good 20mn trying his level best looking how to free some space on my phone.his energy was o... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Fulham Broadway
Escrito pela empresa
Informações de contacto
Unit 10 Fulham Road,Fulham Broadway Retail Centre, SW6 1BW, London, Reino Unido
4,9
Excelente
221 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Met Ahmed,it was very helpful
27 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Louis. Thank you for your review for Ahmed. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service provided by…
Excellent customer service provided by Ahmed
20 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Yasir,
This is lovely feedback for Ahmed. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Zach was absolutely outstanding
Zach / Zohaib really helped me out, he went above and beyond with exceptional customer service! Can’t thank him enough, he was great.
9 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Kareem,
Thank you for your feedback. It's great to hear about your positive experience in store. Thanks for choosing Vodafone!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Amazing service from Chad
Amazing service from Chad, would definitely recommend him
23 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Isabela,
Thank you for your review. It’s great to hear of your positive experience with Chad. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Best honest sales advisor
Best honest sales advisor, Chad was fantastic while helping us choose for our phone. Deserves a promotion !!
23 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Leonora,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Zack was extremely helpful he sorted…
Zack was extremely helpful he sorted out my big problem and moves me from pay and go to contract. He is a pro and a genius
21 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Pauline,
It's great to hear your feedback, thanks for your review!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Shayna was very helpful
Shayna was very helpful, approachable and knowledgeable!
21 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi VeVe,
Thanks for taking your time to leave this review for Shayna.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
If I could I would leave one star
If I could I would leave one star. I was shouted at and was treated very aggressively by a staff member at their Fulham branch and they simply do not care. All they say is sorry to see you go. I have been a loyal customer for years and had just upgraded. Stay away
20 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Sabire,
I'm disappointed to hear what's happened in store. I'd like my team to investigate this internally. So we can access your account and do this, please message us on Facebook at vodafone.uk/3K1e4GB – X (Formally Twitter) vodafone.uk/3nfdPyY or through Instagram using Vodafone UK
Thanks,
Vodafone Social Media team
Shayma was really helpful and very…
Shayma was really helpful and very friendly
18 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Alex,
Thanks for your review! We're so glad you had a brilliant experience with Shayma.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Nathaniel resolved my issue really well
15 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Elizabeth,
Thanks for taking the time to share your feedback about Nathaniel. It's great to hear that you had a great experience and got your issue resolved.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
It was amazing Ahmed very helpful and…
It was amazing Ahmed very helpful and understand and solve my problem :)
7 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Consumer,
Thanks for your lovely review for Ahmed. Thanks for sharing. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Shayma is a lovely person and she was…
Shayma is a lovely person and she was very helpful, I recommend her as the person you go to for any problems.
7 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Carvalho,
Thanks for sharing your kind words and feedback for Shayma.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Ahmed was so useful and his customer…
Ahmed was so useful and his customer service was great. Would recommend him to everyone who’s coming to vodafone.
7 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi customer,
Thanks for taking your time to leave this review for Ahmed.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Nathanial has great service and…
Nathanial has great service and resolved my issue very well
6 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi there,
Thanks for your review and feedback for Nathanial.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant customer service from Chad
Brilliant customer service from Chad, he solved my issue very quickly
5 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Luis,
Thank you for reviewing and sharing your feedback with us. This is great to hear!
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing guy
Amazing guy
Very friendly
Explained everything very well
23 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey Lefteris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ahmed was amazing
Ahmed was amazing, he helped me pick the right deal that suits my needs and was very patient
23 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi Iman,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Chad was extremely helpful and helped…
Chad was extremely helpful and helped me for over 2 hours.
He explained everything clearly and didn’t make me feel rushed when changing to a new phone.
21 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Brilliant service
Brilliant service, so much help from Ahmed. Best vodaphone service and advice we have ever received in 10 years of being a costumer. Thank you Ahmed
20 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hey there,
Thanks for the lovely review and fantastic support for Ahmed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Ahmed was very helpful and patient with…
Ahmed was very helpful and patient with the service he gave me
17 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Fulham Broadway
Hello Sandra,
Thank you so much for your great review regarding your experience with Ahmed. We're glad you feel this way!
The Social Media team are only a message away if you need any help in the future. You can reach out on Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.