I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Ver mais
A empresa respondeu
Localização
Alterar localização67/69 Channel Street, TD1 1BN Galashiels, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Kaitlyn was really helpful, found a great deal for me, better than I could find online ☺️ Super friendly and explained everything clearly. You're lucky to have her ☺️
A empresa respondeu
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
A empresa respondeu
I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Galashiels
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
67/69 Channel Street, TD1 1BN, Galashiels, Reino Unido
4,9
Excelente
145 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Came in today and the employee Kaitlyn…
Came in today and the employee Kaitlyn was very helpful with helping me out with my email address
29 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Kaitlyn was very helpful when helping…
Kaitlyn was very helpful when helping me choose my iPad
11 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Kaitlyn was very helpful when I came…
Kaitlyn was very helpful when I came into the shop, super knowledgeable and helped me choose a phone and plan which is best suited to me would definitely recommend using vodaphone in gala, 5 stars!⭐️
27 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Sam,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New sim sorted thank you Taylor!
New sim sorted thank you Taylor!! Great service
7 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey George,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Caitlin was lovely
Caitlin was lovely! I didn’t get a new phone this time, but she helped me get a cheaper deal on my sim and explained what I needed to do when I go on holiday next month
14 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Barbara,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into the shop today to speak about my upgrade
I came into the shop today to speak about my upgrade because I wasn’t sure when it was but Kaitlyn helped me out a lot and made everything clear when I would get the upgrade and what potential deals I could get when it was due
12 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Dylan,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Simon was absolutely brilliant
Simon was absolutely brilliant. So helpful and reassuring to have someone to take through the whole process. So much better than trying to navigate call centres. Highly recommended.
3 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kaitlyn was very helpful swapping my…
Kaitlyn was very helpful swapping my sim over to an eSIM.
Kind regards
Bobby
27 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Bobby,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My mum and I were in Galashiels store…
My mum and I were in Galashiels store today. The 2 girls, kaitlyn and Taylor were very knowledgeable and helpful in what we needed.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hi Lesley ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Kaitlyn and Taylor—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Very helpful and kind no issues fast…
Very helpful and kind no issues fast service
24 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Stuart,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staff!
I was looking at the new I phone 17 and Kaitlyn was really helpful and patient with me. She also showed me the app which I have never used before!
21 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Be,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Service
I was in store recently & was assisted by Kaitlyn. She was very knowledgeable and answered all my queries. I was very happy with service provided and will definitely return.
21 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Claire,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service in store from kaitlyn…
Great service in store from kaitlyn thank you
19 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Moira,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant experience with setting phone…
Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patience and was very lovely through out the whole process. She did not make me feel like I was stupid, and had helped me understand more about my phone.
19 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Laura,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kaitlyn was very helpful and so…
Kaitlyn was very helpful and so friendly and made me feel super comfortable and more at ease!
19 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Caitlin,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kaitlyn form the Gala branch was…
Kaitlyn form the Gala branch was extremely helpful in helping me get my new sim set up, she is an absolute credit to the store
22 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Adam,
Thanks for the lovely review and fantastic support for Kaitlyn.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Georgia was extremely helpful when I…
Georgia was extremely helpful when I hadn’t a clue about anything! Got a great deal. Thank you!
26 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hey Joy,
Thanks for the lovely review and fantastic support for Georgia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience today for my phone renewal, was excellent, Georgia was very pleasant and so helpful.
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Simon from the Galashiels branch
Simon from the Galashiels branch was fantastic in helping my dad getting a new sim contract 80gig of data and unlimited texts and calls all just for £10 what a bargain
11 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Galashiels
Hi. We're happy to hear that your dad had a fantastic experience getting a new SIM contract. It's great to know that our team provided such a helpful and positive service. Thank you for sharing this great feedback! If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Georgia made the experience of getting…
Georgia made the experience of getting a new phone GREAT! She was kind, patient, helpful and very knowledgeable. Thank you, Georgia : )
7 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Galashiels
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.