Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... Ver mais
A empresa respondeu
Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.
A empresa respondeu
Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Glasgow Silverburn
Escrito pela empresa
Informações de contacto
Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, Reino Unido
4,9
Excelente
338 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Muhammad at silverburn was just amazing…
Muhammad at silverburn was just amazing 👏 He solved all my problems
22 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
James from the silverburn store was…
James from the silverburn store was extremely helpful, would recommend him for anyone to help
21 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey James,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ariz from helping me…
Great service from Ariz from helping me set up my phone.
20 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Cole was very helpful with helping a…
Cole was very helpful with helping a good deal for my new phone
19 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Thank you Jaina for sorting out an…
Thank you Jaina for sorting out an amazing deal for my new phone, cheaper than my sim only! Thanks for your patience.
17 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jamie said as great as transferring…
Jamie said as great as transferring everything across to my new phone! Great service
31 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
James from the silverburn store
James from the silverburn store did an amazing job helping me with my phone issue. Truly fantastic service
25 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hi. We're so happy to hear that you received amazing service! We appreciate you taking the time to leave us this fantastic review about your experience. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Jaina for helping me set up…
Thank you Jaina for helping me set up my new phone!
10 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Sonya couldn't have been more helpful…
Sonya couldn't have been more helpful today when I bought a new phone. Very friendly and professional too.
29 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Christine,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing customer service from Sonia
Amazing customer service from Sonia, sorted me out with a new contract on a good deal. Fast and easy and so friendly
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Brooke,
Thanks for the lovely review and fantastic support for Sonia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience from Ariz with setting…
Great experience from Ariz with setting me up with a new phone.
25 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Harvey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
James from the Silverburn branch
James from the Silverburn branch was able to very quickly sort my issues and inform me in any questions i had
23 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Cole was very helpful transferring my…
Cole was very helpful transferring my data to my new phone
17 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jamie was great today at getting me a…
Jamie was great today at getting me a new phone and sim deal.
11 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thank you Jaina for helping me get a…
Thank you Jaina for helping me get a great deal for my phone and sim and helping troubleshoot for my old phone. Appreciate your patience.
1 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ariz was great with setting me up with…
Ariz was great with setting me up with a new phone and good deal
1 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
James from the Silverburn store gave me…
James from the Silverburn store gave me great service, made buying a new phone super easy and simple
23 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Went in to get a new phone for both…
Went in to get a new phone for both myself and my son as our phones where getting old and slow
Adviser BEN was able to help us find a great deal and not make our bill too much higher
Had a wonderful experience and even had my phone transfered for me
21 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Patricia
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James in the silverburn store was so…
James in the silverburn store was so helpful and professional while helping my elderly parents with a new broadband package. They were unsure what was needed and James took time to explain and allowed them time to discuss and think it over. Excellent service by James who I would highly recommend.
16 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
We appreciate your wonderful review and highlighting the support provided. Great to hear the advisor was so helpful and professional while assisting your parents with their new broadband package.
Vodafone Social Media Team
Appalling - avoid at all costs
Absolutely dreadful service from Vodafone (the shop in Silverburn). Have been a customer for over 10yrs. Contract had expired and was due for renewal/upgrade. I explained I wanted to keep the handset and move down to sim-only. But was told my monthly cost would actually increase due to issues with phone insurance. No effort to negotiate or make a better offer. Just a shrug of the shoulders from the sales rep Jaina - "sorry, there's nothing we can do". Appalling. Phone and broadband cancelled with immediate effect. A horrendous company.
14 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hi Calum,
We sincerely apologize for the difficulties you've encountered with our store service and fully understand your frustration regarding your contract. It is truly disappointing to hear about your experience, and we want to emphasize that this does not reflect the standard of service we aim to provide.
If you wish to submit an official complaint and feel that your concerns have not been adequately addressed, please feel free to contact my team via Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl. Your feedback is invaluable to us, and we are dedicated to resolving your issues and offering the assistance you require.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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