Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... Ver mais
A empresa respondeu
Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existi... Ver mais
A empresa respondeu
My recent visits to Glasgow Silverburn Vodafone store has been very worthwhile advice in changing my broadband provider. Helpful & friendly, Ben & Ariz + Team were fantastic, an asset for this store,... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Glasgow Silverburn
Escrito pela empresa
Informações de contacto
Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, Reino Unido
4,9
Excelente
339 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Cole and kieran were amazing in store…
Cole and kieran were amazing in store today. Great customer service
29 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
incorrect billing
I visited the store back in September to upgrade from one device to another. I had to speak with someone in vodafone customer service as the old device was never removed as promised therefore I was still charged. I paid to finish that contract on the day which vodafone I did not do and I am now still being asked to pay out of the contract which has already been done. I was charged £140 today and threatened to be reported to credit agencies. It is 13:28pm in the Afternoon, I have been on the phone since 10am spoke with numerous agents who have no idea how to handle my complaint and have now been cut off at least 3 times.
I have phoned repeatedly today and would prefer that someone takes ownership of this issue and calls me back to finally resolve it. I have wasted a lot of time and money so far.
22 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Shannon,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Laiba made he experience so easy😘
19 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey jean,
Thanks for the lovely review and fantastic support for Laiba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great help and support from James at…
Great help and support from James at Silverbun today. Thankyou. 😃
13 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Catherine,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went to Vodafone shop in Silverburn to…
Went to Vodafone shop in Silverburn to purchase a new iPhone for myself. Had Jamie as my server and I had no complaints. Excellent customer service all round and was a very pleasant experience. Would highly recommend to anyone going to purchase a phone xx
12 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Katrina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laiba was amazing- super friendly
Laiba was amazing- super friendly, fast, knowledgeable and knew exactly what i needed. Best phone buying experience ever.
10 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Isobel,
Thanks for the lovely review and fantastic support for Laiba.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a great experience at Vodafone
Had a great experience at Vodafone
Ben and Jamie helped us alot with our purchase and set up of our brand new phone
Made it super easy for us
3 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Andrew,
Thanks for the lovely review and fantastic support for Ben and Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Glasgow Silverburn
Hey Malcolm,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
The customer assistant Ben was extremely helpful and was extremely friendly. Definitely recommend visiting Vodafone Silverburn
26 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Joe,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Jamie recently
Great service from Jamie recently, very patient with my many questions.
16 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hi Christina,
Thank you so much for your wonderful review and the amazing support you’ve shown for Jamie —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Fantastic service
Visited the store to check out the new Pixel 9 phones. I spoke to Kieran - the manager - and he was just excellent. Fully explained the options available including the benefits of trading in my existing phone so ended up with the 9 pro xl on an amazing deal and left my existing phone provider after over 20 years. All the staff were great - would highly recommend this store.
22 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hi Laura,
Thank you so much for your wonderful review and the amazing support you’ve shown for Kieran —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Glasgow Silverburn
Hey Anona,
Thanks for the lovely review and fantastic support for Laiba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Laiba and Leena today…
I was served by Laiba and Leena today who helped me get a new phone and set it up
10 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Moira,
Thank you for your lovely feedback. It's always a pleasure to read such positive comments. We truly appreciate your fantastic support for our agent, Laiba and Leena.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience with Ariz
Great experience with Ariz. Helped with transferring my phone.
7 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Phil,
Thanks for the lovely review and fantastic support for Ariz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kieran was really good at getting me a…
Kieran was really good at getting me a great deal and was very friendly' highly recommend
3 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey Catherine,
Thanks for the lovely review and fantastic support for Kieran.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by Leena
I was served by Leena who helped me get a sim contract and had great customer service
30 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Ariz for your help
Thank you Ariz for your help
You been great
24 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hi Menzies,
Thanks for your kind words for Ariz. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Ben was very polite and has great…
Ben was very polite and has great customer service he managed to keep conversations going and gave me the best deal on a good phone
21 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hello Jayne,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ben was absolutely fantastic today
Ben was absolutely fantastic today! Brilliant service and lovely team in the shop!! X
15 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hi Annie,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Laiba and lyndsay were a great hand in…
Laiba and lyndsay were a great hand in store setting up my new phone for me. Thank you again-
11 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Glasgow Silverburn
Hello Rosemary,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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