Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... Ver mais
A empresa respondeu
94 High Street, PO12 1DS Gosport, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... Ver mais
A empresa respondeu
Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy... Ver mais
A empresa respondeu
Frank the store manager was friendly and welcoming. Helped with all our questions and didn't try to pressure us into anything we didn’t want. Would recommend to anyone!
A empresa respondeu
Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... Ver mais
A empresa respondeu
Escrito pela empresa
94 High Street, PO12 1DS, Gosport, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him
So a big thank you!

Resposta da Vodafone UK - Gosport
Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy customer!!

Resposta da Vodafone UK - Gosport
Nick was very good at keeping the store clean I was very impressed! Keep up the good work Nick

Resposta da Vodafone UK - Gosport
Frank the store manager was friendly and welcoming. Helped with all our questions and didn't try to pressure us into anything we didn’t want. Would recommend to anyone!

Resposta da Vodafone UK - Gosport
He was very polite, explained everything and made the transfer seemless

Resposta da Vodafone UK - Gosport

Resposta da Vodafone UK - Gosport
Made the transaction and experience simple and easy, lonnie very pleasant lad thanks a lot.

Resposta da Vodafone UK - Gosport
I had an ongoing issue with being charged for YouTube via very me rewards. I made numerous attempts to cancel it myself to know avail. I even spoke with several people on the phone and still I kept getting charged. I even spoke with someone face to face at Fareham branch, and yes still no joy. One last attempt I went into Gosport branch and spoke with a guy called Lonnie. 2 hours I was in there, even got him a coffee it had been so long. But my god what a legend he was, he just wouldn't quit until he found an answer, patience and sheer professionalism sums it up. Just when I thought all hope had been lost he spoke with someone on the phone and sorted it for me though many others did not. He is an asset to your team and I sincerely hope he can get feedback on this message. Perfect.

Resposta da Vodafone UK - Gosport
Excellent service. I was in a panic because my phone kept turning off but I was helped with an amazing gentleman who name escapes me. I believe he maybe the assistant manager. I would highly recommend

Resposta da Vodafone UK - Gosport
Nick/ Frank/ Lonnie was super helpful in store, got me a great deal on my new tariff! Fantastic customer service, couldn’t be more helpful! Fantastic experience 👌

Resposta da Vodafone UK - Gosport
Franc was amazingly helpful and very knowledgeable.
Zero fuss upgrade and sim swap, would 100% recommend

Resposta da Vodafone UK - Gosport
Frank was super helpful and knowledgeable- got me the best deal and the most helpful for roaming abroad. Made it painless - thank you!

Resposta da Vodafone UK - Gosport
Lonnie in store sorted out what has taken 13 hours on the phone, 55 emails and 6 texts. Outstanding support given.

Resposta da Vodafone UK - Gosport
Was really good and really helpful would definitely recommend and come back

Resposta da Vodafone UK - Gosport
Extremely good customer care and informative with the best deals which match what was needed, big thumbs up 👍

Resposta da Vodafone UK - Gosport
Took phone to store to get everything transferred over, Nick was polite and everything was done in a timely manner, thanks

Resposta da Vodafone UK - Gosport
Had a new phone from the Gosport branch on 14th March. Lonnie was very helpful and was happy to answer any questions. Very pleased with the service.

Resposta da Vodafone UK - Gosport
Absolutely fantastic customer service, brilliant communication and attentive. Full of knowledge and made sure I understand all the information

Resposta da Vodafone UK - Gosport

Resposta da Vodafone UK - Gosport
So helpful and patient explained everything so I understood

Resposta da Vodafone UK - Gosport
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