We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... Ver mais
A empresa respondeu
Localização
Alterar localização94 High Street, PO12 1DS Gosport, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... Ver mais
A empresa respondeu
Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... Ver mais
A empresa respondeu
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Gosport
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
94 High Street, PO12 1DS, Gosport, Reino Unido
4,9
Excelente
161 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Nick was very helpful and aborted out…
Nick was very helpful and aborted out my requirements with professionalism
16 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Sarah,
Thanks for the lovely review and fantastic support for Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Frank at Gosport was amazing
Frank at Gosport was amazing. He was so helpful.
12 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Frank made me welcome
Frank made me welcome. Took time to find the best way forward for my account. Explained and listened and answered questions. Polite and friendly
5 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Dor,
Thanks for the lovely review and fantastic support for Frank.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Cara did a great job fixing my phone…
Cara did a great job fixing my phone bugs.
4 de setembro de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great signal, good instore support.
Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googling Internet and phone deals and was rang up the very next day. The phone service in store is better than on line for broadband as there is an automated bot voice that tries everything to not put you through to a person but once you do get to speak to a human the service although from a call centre overseas is good. I'm happy to be honest with them and once you are a customer you get offers of other things vodaphone does.
11 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Jayne,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the Vodafone store three times…
Visited the Vodafone store three times saw Kara on each occasion, she was very helpful and able to explain all about the new phone In a way I could understand without being patronising and talking down to me which is very refreshing as you get older
19 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Janet,
Thanks for the lovely review and fantastic support for Kara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kara and nick were very helpful
Kara and nick were very helpful, they found me a better deal than I was paying , thank you
19 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Eileen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful information he did a very…
Very helpful information he did a very good job.
18 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hi Pauline, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
We were passing on our way back to…
We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help and advice, knowledge of your store Manager Frank was to us invaluable needing g to have back up i ternet as cancelling Virgin movie g home a abraud. If hod gone to Portsmouth one would have been given the run around. Bravo Zulu to Frank on your store. Akamune-Miles
8 de agosto de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Simon,
Thanks for the lovely review and fantastic support for Frank.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant Carl as he help me as was…
Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him
So a big thank you!
28 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Clifford,
Thanks for the lovely review and fantastic support for Carl.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
AMAZING ALEX
Alex was very knowledgeable and helpful with showing me different products. He was amazing at being able to explain everything about the different phones and contracts. Thank you Alex I’m a very happy customer!!
4 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Jessica,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Cleanliness on point
Nick was very good at keeping the store clean I was very impressed! Keep up the good work Nick
4 de julho de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Princess,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic staff and store
Frank the store manager was friendly and welcoming. Helped with all our questions and didn't try to pressure us into anything we didn’t want. Would recommend to anyone!
27 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Joshua,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent Service
He was very polite, explained everything and made the transfer seemless
27 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
thanks for your help today Nick
17 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Made the transaction and experience…
Made the transaction and experience simple and easy, lonnie very pleasant lad thanks a lot.
12 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Ashley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I had an ongoing issue with being…
I had an ongoing issue with being charged for YouTube via very me rewards. I made numerous attempts to cancel it myself to know avail. I even spoke with several people on the phone and still I kept getting charged. I even spoke with someone face to face at Fareham branch, and yes still no joy. One last attempt I went into Gosport branch and spoke with a guy called Lonnie. 2 hours I was in there, even got him a coffee it had been so long. But my god what a legend he was, he just wouldn't quit until he found an answer, patience and sheer professionalism sums it up. Just when I thought all hope had been lost he spoke with someone on the phone and sorted it for me though many others did not. He is an asset to your team and I sincerely hope he can get feedback on this message. Perfect.
28 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. I was in a panic because my phone kept turning off but I was helped with an amazing gentleman who name escapes me. I believe he maybe the assistant manager. I would highly recommend
12 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Incredible customer service
Nick/ Frank/ Lonnie was super helpful in store, got me a great deal on my new tariff! Fantastic customer service, couldn’t be more helpful! Fantastic experience 👌
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Kaycey,
Thanks for the lovely review and fantastic support for Nick, Frank, Lonnie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Franc was amazingly helpful and very…
Franc was amazingly helpful and very knowledgeable.
Zero fuss upgrade and sim swap, would 100% recommend
15 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Gosport
Hey Luke,
Thanks for the lovely review and fantastic support for Franc.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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