I popped in to the store to get help with enabling international roaming expecting to pay more. Denis was super great, not only was he super helpful, he also saved me a bit of money. Thank you Vodafon... Ver mais
A empresa respondeu
Localização
Alterar localização29a High Street, NG31 6PH Grantham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had experiences with 2 different members of the store team on the same day and both were great. Jess and Matt. Both very efficient and professional and each able to assist with my requests. Knowledg... Ver mais
A empresa respondeu
I didn’t even go in the shop for myself. I went in with my parents and Christopher so was so nice and professional and talked me through some options that could save me some money so I ended up moving... Ver mais
A empresa respondeu
Matthew was really helpful, gave good advice, helped with sons new phone and got us excellent discounts on other devices Would highly recommend Vodafone
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Grantham
Escrito pela empresa
Informações de contacto
29a High Street, NG31 6PH, Grantham, Reino Unido
4,8
Excelente
229 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The Grantham team were really friendly…
The Grantham team were really friendly and helpful. Matthew the store manager made my upgrade process as easy as it could be and the team were there to help him when he asked them to. All round a good process
9 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Went in with a problem with my sim card…
Went in with a problem with my sim card not showing as being registered on the network. Mathew, checked my phone and sorted me out a new sim card. He also got me onto a 50% discounted deal. Very polite and very helpful to us older customers.
5 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi Dave! I'm glad to hear Mathew was able to assist you. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks, Vodafone Social Media Team
Went into see about a new SIM deal
Went into see about a new SIM deal, Jake was amazing he was very helpful and informative, done his very best and got us a real good deal, excellent customer service, polite and very patient with us as we are not tech savvy, the coverage from vodaphone is far better than others, well worth going in and checking them out
19 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi. Thank you for your glowing review for Jake. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, we really appreciated all the help from Pavel, we look forward to seeing him later this year
10 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi Parvaneh,
These are lovely kind words of feedback for Pavel. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I went to Vodafone as my contract ends…
I went to Vodafone as my contract ends and was welcomed and acknowledged straight away by Pavel. He took the time to explain me the best offers and also was very friendly and helpful. After 40mins I walked out smiling ,with a new contract and new phone. Highly recommended!
5 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hello, Dana,
It's always our aim to provide a helpful service, so it's great to hear that Pavel delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Great service
Great service,Pavel was very helpful and nothing was to much trouble for him.
Thank you again.
Highly recommended Vodafone in Grantham.
4 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi Anna,
Thanks for your review and feedback for Pavel.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from very friendly staff
1 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi Nigel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience, very helpful staff, great clean store,
28 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hey Krow, it's great to see you enjoyed you recent visit to our store.
Thanks, The Vodafone Social Media team
Helpful and friendly staff
Helpful and friendly staff. Would recommend 👍🏼
29 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi there,
Thank you for sharing this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very helpful
I have all questions answered positively and the help with my decision making was exceptional.
7 de junho de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi Casey,
Thanks for taking the time to share this 5 star review! We're so happy you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Thank you very much Pavel
Thank you very much Pavel for your patience and support. You helped me find the right phone for what I want, setting it up and transferring contents.
Thank you for everything - you helped to relieve stress and have been very patient.
4 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi there,
Thanks for taking the time to share this positive feedback with us! We're delighted you had such a great experience with Pavel.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Pavel was very helpful
4 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi Julie,
Thanks for your amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
We tried calling your helpline and they…
We tried calling your helpline and they were very unhelpful. After popping into your grantham store and talking to denis he managed to sort out all of our issues. He was polite, understanding and a credit to your team. Please pass on our reguards.
27 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Pawel store manager excellent service…
Pawel store manager excellent service from him, very helpful
25 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi Robert,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Grantham
Hi Simon,
We really appreciate you taking the time to leave this great review about Pavol. We're delighted you had such a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good honest knowledge
PAVEL we saw today, Good honest knowledge, adapted to our generational needs, polite, honest and good rapoor, excellent customer service.
8 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi Michelle. Thank you for your review for Pavel. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Outstanding service from these guys
Outstanding service from these guys. Came in on a Saturday morning, hassle free professional service. New SIM card issued in less than 10: minutes including personal id checks.
Commendable service thank you.
6 de abril de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi Anthony,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Grantham
Hi Chris,
Thanks for this review! We're really happy you had such a great experience with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Knowledge
Knowledge. Courtesy and very friendly dealt with my order very efficiently
27 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hey Karen,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service from store manager…
Excellent service from store manager Pavel. Very helpful. Thankyou.
23 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Grantham
Hi Dorothy,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
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