Vodafone UK - Great Yarmouth Opiniões 

119
•
TrustScore: 4.5 em 5

4,7

25 Market Place, NR30 1LY Great Yarmouth, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

After my husband passed away Jasmine was so incredibly helpful with the process and even saved me money on my bill 10 star would recommend

A empresa respondeu

Classificada 5 em 5 estrelas

Came onto great yarmouth store on Saturday 7th September & spoke to Megan. We went in with a problem with which we could not sort ourselves. Megan was absolutely fantastic, she sorted our problem wit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Today we went into the Gt Yarmouth High Street store to ask for some advice on a contact and ended up upgrading four plans for the whole family. We were looked after by Ashley, who was extremely help... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Megan was amazing 🤩 really kind, supportive & helpful in sorting out my confusion & concerns in a really professional manner with good humour & all while helping her colleagues with their questions t... Ver mais

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Informações sobre a empresa


Informações de contacto

  • 25 Market Place, NR30 1LY, Great Yarmouth, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

119 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(119)

42 962 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

We have been in Vodafone serval times…

We have been in Vodafone serval times and been served my Megan who we have found extremely helpful, personal and if we need anything else we will always see Megan. Out of 5 stars we would give her 6.

20 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hello,

It's great to hear about the positive experience which you've had with Megan. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Holy and luke are smarter than me and…

Holy and luke are smarter than me and we're very helpful in moving me about the technology world thank you Vodafone

21 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Thanks for your fab feedback for Holly and Luke. It's great to see they got everything sorted for you.
All the best, The Vodafone Social Media Team

Classificada 1 em 5 estrelas

Yet again I allowed myself to be fobbed…

Yet again I allowed myself to be fobbed off by Vodafone media services team, they promised my issues, which they admit is their fault would be sorted by the 9th December, guess what they're not. This company shouldn't be allowed to operate/trade in the UK.

11 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The staff were great very welcoming and…

The staff were great very welcoming and knowledgeable

29 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hi Mark,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I have been with Vodafone for 30 years…

I have been with Vodafone for 30 years now and today decided to upgrade for the first time in 7 years.
I went into the Great Yarmouth branch really not knowing what I wanted in a phone, what package was best for my needs or how modern technology truly worked.
Holly from the very start gave me genuine, honest and professional advice. I have worked in Sales and management for 25 years now and Holly quickly learnt that I needed a lot of advice and tailored her sales pitch to my needs, a rare and essential skill in sales.
She was friendly, took her time and really made me feel like a valued customer.
I would highly recommend Holly and the Great Yarmouth store. Even with 30 years loyalty to the Vodafone brand I would have considered going elsewhere without the high level of customer service, expertise and honesty Holly provided.
I’m typing this on my new I phone which I was worried would be complicated to transfer to, again Holly taught me it wouldn’t be and made sure it was a seamless process.
The key to sales is understanding that every customer in front of you is different and needs unique service.
Holly understands this and is a credit to your business.

29 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hi Graham,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you Megan.

Went into Vodafone for an idea to save and upgrade. That definitely happened. Upgraded all devices and saved with my broadband also. It was such an easy visit to the store and Megan was informative about every step of the way, friendly and reassuring

29 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

HI Anya,

It's great to see that Megan left such a positive impression - and saved you some money! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

I was served by Jasmin on Monday and…

I was served by Jasmin on Monday and she was an absolute pleasure, she is extremely professional and just an absolute delight to be served by she quickly understood my issue and asked a series of questions to find the best solution, while Jasmin fixed me issue she also made me aware I was due for an upgrade so I ended up getting a new phone as well as my network issues fixed

25 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hi Sharon,

This is amazing feedback for Jasmin. Thanks for your kind words and taking your time to share this experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

A very nice helpful person Rebecca from Great Yarmouth store

I was greeted by Rebecca from the Great Yarmouth store who was very pleasant and helpful she managed to figure out and point me in the right directions for my contract. Rebecca was professional and a very happy smilie person and it seemed she couldn’t do enough to help it was a nice experience to come away smiling and saying they were very helpful. Thanks Simon

23 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

Went to local store to transfer 3…

Went to local Vodafone store to transfer 3 existing mobile numbers, got what seemed a good deal but told could only do 2 numbers now and the third in 30days.. just pop back and we will do it.. 7months on several visits to store cannot transfer 3rd number. Total joke have been mid sold product.. spoke to call centre no joy, asked to raise complaint as been mid sold product.. was offered £50.. declined the offer as what I require is 3 sims not to be bought off.. So going to persue complaint

12 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hi Nigel. It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed, especially when it comes to a complaint. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jasmin was amazing support an explained…

Jasmin was amazing support an explained everything so I could understand thank you

8 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hey Kerry.

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jess who helped me with my inquiry was…

Jess who helped me with my inquiry was very helpful and answered all my questions

28 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful and friendly staff…

Very helpful and friendly staff (Lewis). Very efficient service.
Thank you Lewis

28 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jasmine was absolutely fantastic!

13 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hey Harry,

Thanks for the lovely review and fantastic support for Jasmine.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Came onto great yarmouth store on…

Came onto great yarmouth store on Saturday 7th September & spoke to Megan. We went in with a problem with which we could not sort ourselves. Megan was absolutely fantastic, she sorted our problem with super satisfaction & in several minutes. Will most definitely recommend her to any other person we know that needs help with their phone. Lovely friendly girl.

7 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hi Julie,

Thank you for reviewing your recent experience, it's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jasmine was incredibly friendly and…

Jasmine was incredibly friendly and helpful in-store with sorting my contract out and tailoring the right plan for my needs!

28 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hi Jack,

Thanks for your review and great feedback for Jasmine.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Saw megan

Megan at the Vodafone store in Yarmouth was brilliant I had broken my phone and thought I had lost everything she helped me get a good deal and managed to restore everything I thought I'd lost to my new phone, amazing and a credit to her team

22 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hello Keith,

It's great to hear about the positive experience which you've had with Megan. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

5 stars for Jasmin & Luke

I went into the store after being told that it would take 3-5 days for the tech team to get back to me. I could see that the store was understaffed, I had to wait around 30 minutes which ended up being worth the wait. I initially spoke to Jasmin and then Luke, with them both helping throughout the FOUR hours I was in store. I would just like to thank them again for their patience and determination to resolve my issue, which eventually was the outcome. I think it's unfair to see people complaining on here re the store being understaffed, surely you would need to direct that to Vodafone directly not the specific store. 5* service in my opinion form Jasmin and Luke thanks again

8 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hi Maxi,

Thanks for taking the time to write such a great review! We're delighted that Jasmin and Luke were able to run this around and resolve your query. It's what we love to see 😁 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lewis was friendly and helpful

Lewis was friendly and helpful

9 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hi Anne,

Thanks for sharing your fabulous feedback for Lewis. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Megan was brillant done everything for…

Megan was brillant done everything for me .set up got up and running .amazing person .

10 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hey Wendy, It's great to see Megan was so helpful today.
Thanks for your feedback, The Vodafone Social Media team

Classificada 5 em 5 estrelas

Went into store and was served by…

Went into store and was served by Jasmine, she was very helpful and understanding of my issue an went above ans beyond to help me cancel my tablet even though this wasn't something she could do from store she was so patient with me as I'm a technophobe

8 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Great Yarmouth

Resposta da Vodafone UK - Great Yarmouth

Hey Carol,

Thanks for the lovely review and fantastic support for Jasmine.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

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