Visited the Greenock store and honestly could not thank Jenna enough for her patience, knowledge, advice, the time she spent with me trying to get me the best deal possible. So good to get a helpful p... Ver mais
A empresa respondeu
Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW Greenock, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Visited the Greenock store and honestly could not thank Jenna enough for her patience, knowledge, advice, the time she spent with me trying to get me the best deal possible. So good to get a helpful p... Ver mais
A empresa respondeu
I couldn't understand why I couldn't text unless I had wifi or mobile data on. Jenna in the Greenock branch fixed it within 5 minutes and was brilliant. Thank you Jenna.
A empresa respondeu
Visited the Greenock shop today and spoke to Mark who done a fantastic job explaining exactly how getting a new phone works. He made understanding everything so simple. Great staff
A empresa respondeu
Jenny and mark, was really helpful being patient with technical issues really good service
A empresa respondeu
Escrito pela empresa
Unit 48 Hamilton Way , Oak Mall Shopping Centre, PA15 1JW, Greenock, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Vodafone UK - Greenock
Great customer servise by Savera whole staff ıs very helpıng.

Resposta da Vodafone UK - Greenock
Christopher was very helpful and knowledgeable and well presented

Resposta da Vodafone UK - Greenock
Got a great deal on a new phone with a much better sim plan thanks to Mark

Resposta da Vodafone UK - Greenock
Mark was exceptionally professional in figuring out a solution to my data issue and I am delighted

Resposta da Vodafone UK - Greenock
Good communication with us and help find a good deal and had a good laugh

Resposta da Vodafone UK - Greenock
Mark was a fantastic help getting my new phone deal. Appreciated

Resposta da Vodafone UK - Greenock
Jenna....what a star. My phone has been playing up for months. Not able to access data. Fobbed off by call centre time and time again.
Went into Vodafone Greenock a month ago. Jenna spent hours in between customers and popping into branch on her days off to check progress on the fault. She kept me up dated, and sorted prob.
Today I went back in as the fault had arisen again. I spent just over 2 hrs with her. She was on the phone to Vodafone call centre for me. ( the operator was really rude to her ). Anyway, problem now fixed .
Jenna truly went above and beyond, and sorted me a better data plan. She was also having to support a new staff member when he needed assistance.
She is a valued member of your team and should be recognised for her excellent customer care skills. A***

Resposta da Vodafone UK - Greenock

Resposta da Vodafone UK - Greenock
Visited the greenock shop cos my phone was not working properly and Mark got me a great deal on a pay monthly sim. Amazing

Resposta da Vodafone UK - Greenock
Mark and Shay were amazing. Shay being still new was polite and friendly, and already knowledgeable. His handover to Mark was professional and Mark went through all the steps clearly and politely.

Resposta da Vodafone UK - Greenock
Mark saved me money on my sim plan which is always a good thing. Much appreciated

Resposta da Vodafone UK - Greenock

Resposta da Vodafone UK - Greenock
Returned to store to pick up my phone and Mark was another great help getting it set up

Resposta da Vodafone UK - Greenock
I am very happy with the service provided my Mark great deal

Resposta da Vodafone UK - Greenock
Mark got me a much better deal on my sim and saved a lot of money

Resposta da Vodafone UK - Greenock
Mark was very helpful explaining the new mobile WiFi and setting it up

Resposta da Vodafone UK - Greenock
Mark was very helpful sorting my new device and explained everything

Resposta da Vodafone UK - Greenock
Fantastic Service from Mark . Sorted all my issues and a new contract . Poor bloke was under the weather but worked through it . Great service

Resposta da Vodafone UK - Greenock
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.