I popped into the Grimsby branch today to upgrade my phone and sort out some teething problems! I was served by Chloe who was brilliant, she was very knowledgeable about all aspects and gave me tips o... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I came into store today to get all my things from my old phone to new phone and chloe got it all transfered with no issues and was very helpful
A empresa respondeu
Dave did my pre order for the new iPhone and was so helpful and informative! He got my pre order done soo quickly and efficiently! Thank you Dave
A empresa respondeu
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Grimsby
Escrito pela empresa
Informações de contacto
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Reino Unido
4,9
Excelente
358 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I've been going to the Grimsby branch…
I've been going to the Grimsby branch for years and Chloe has always been helpful
9 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Silviu,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was helped by Amy in store and she…
I was helped by Amy in store and she help me get new WiFi for my home. Virgin costing too much
6 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Stephen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in to store to get the upgrade I…
I came in to store to get the upgrade I wanted and was offered a good deal for a phone, cheaper calls and a new tablet to go with my phone. The lady Amy sorted it all out in store for me and even moved all my information over to my new phone for me too. Good service as usual.
3 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Picked up my phone today and did my…
Picked up my phone today and did my broadband order chloe was very good and told me everything i needed to know
16 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
when attempting to switch to a Vodafone…
when attempting to switch to a Vodafone plan I witnessed the store manager speaking to staff in a rude and unprofessional manner in front of customers. This behaviour was inappropriate and created an uncomfortable atmosphere in the store.
Staff should be treated with respect, and this conduct reflects poorly on the company. I believe this matter should be investigated and addressed.
This happened around 2 weeks ago and i have only just got my phone working from another provider.
31 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Xavier,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.
I suggest you to please reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Chloe helped me setting up my phone…
Chloe helped me setting up my phone from my old phone and got it all how I wanted it and helped me a lot understand it as I was not sure
9 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
My phone was set up in store and a new…
My phone was set up in store and a new sim provided. Amy sorted it all for me. Very happy
7 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Raymond,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amy arranged a new phone for me and is…
Amy arranged a new phone for me and is going to help transfer all my details over
5 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hi Caroline ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Amy —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
My phone got delivered today so I went…
My phone got delivered today so I went into store for my transfer to be completed and Amy was great in assisting me! Everything was moved over and then my trade in sent off. Very happy with the store will come in for help again.
1 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Robert,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just made my annual visit Vodafone…
Just made my annual visit Vodafone Grimsby to sort out my updates and mobile phones
Must say chloe was very helpful very understanding and explained it all to me step by step...chloe made time to be assure you and even transferred my numbers and apps over for me
Thank you chloe excellent service
19 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Steve,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe and Amy helped me with my new…
Chloe and Amy helped me with my new phone with set up and any questions I had was never an issue they answered it to there best knowlage
18 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Jackie,
Thanks for the lovely review and fantastic support for Chloe and Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My old phone was giving me a black…
My old phone was giving me a black screen every now and then so I knew I was ready for a change. I went into the store to see about a new phone and I walked out with the new S25 FE, unlimited data and a £150 cashback offer!
Everything I needed for a cheaper price than I thought.
The lady in store Amy helped me .ove everything to my new phone and it was ready to go for when I came back.
Great service and painless.
15 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in to the Grimsby store for a new…
Went in to the Grimsby store for a new phone and got a great price on it. Has what I wanted for a new phone and a cheap SIM deal. Couldn't be happier. Amy who served is was so nice and a great laugh too.
8 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Janna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe helped me loads after my phone…
Chloe helped me loads after my phone broke and I needed a new one and got myself sorted and my mum's sim cheaper
7 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Jason,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Aaron was super helpful after my phone…
Aaron was super helpful after my phone decided to break on me credit to the grimsby store
5 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Seamless transition from S22 to S25…
Seamless transition from S22 to S25 ultra Aaron was a superstar will be returing to see the young man absoulte gem
5 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Sean,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy set up my phone and it made me very…
Amy set up my phone and it made me very happy and she was very helpful
4 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Freya,
Thanks for the lovely review and fantastic support for Amy. It's heartwarming to read such encouraging feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Speaking to a real person in store
Speaking to a real person in store, that sold a phone to me that I wanted rather than the best seller. Aaron was very helpful and also set up the phone for me with all the apps, contacts etc that I needed even though my old phone was so old he had trouble finding the right cable.
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Emma,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
You can visit the store with little or no technical knowledge Chloe will sort you out no problem. Lovely girl
I've been a customer of Vodafone for 31 years and had some excellent service from the staff in the Grimsby store but today I was attended to by a young girl called Chloe and what a knowledgeable and pleasant young lady she is. Nothing was to much trouble for her and she was super patient with me asking probably stupid questions. Chloe is surely a Branch Manager of the future
Good luck to her
31 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Barry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy sorted my new phone because my…
Amy sorted my new phone because my battery wasnt charging so i got a new samsung and got cashback!
19 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Grimsby
Hey Lynsey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
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