Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Ver mais
A empresa respondeu
397-399 Mare Street, E8 1HY LONDON, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a... Ver mais
A empresa respondeu
I have been using Vodafone for 13 years. Normally I Use the store at Mare Street, Hackney. The reason being is that the accessibility and customer service suits me. There have been a couple o... Ver mais
A empresa respondeu
I’m an international student who needed to set up a UK number. Nikki helped me figure out the best plan for me so that I could keep my international number and pay as little as possible for my new pla... Ver mais
A empresa respondeu
Very helpful service from Mohammed. Answered all questions perfectly. Helped get a perfect upgrade. Thank you so much for your great service definitely recommend coming here for any help
A empresa respondeu
Escrito pela empresa
397-399 Mare Street, E8 1HY, LONDON, Reino Unido
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
abs was super helpful and lovely! definitely recommend

Resposta da Vodafone UK - Hackney
Very helpful. I moved back from overseas and they helped me re activate and get my old phone number back!

Resposta da Vodafone UK - Hackney
Very helpful and quick service - Ihab was great. Thanks!

Resposta da Vodafone UK - Hackney
I recieved alot of help from Mohamed when getting my new phone. He was a great help 10/10

Resposta da Vodafone UK - Hackney
I was robbed in London on the morning of the 8th of April. I had my phone and bank card stolen. I was on holiday and was due to return home that day.
I called into the hackney branch to try and get a replacement SIM at 9.30am. I had my driver's licence but no bank card which they told me I required.
I received no help whatsoever from the two members of staff there. I explained the situation, I had no access to money, travel documents or contact numbers. I had my licence with my name, face and address and despite the severity of my situation the staff showed no empathy or even interest in what I was telling them.
I then called at the Angel branch and explained the situation. I was immediately reassured by the staff there and within 40 mins had a replacement SIM, I purchased a new handset and was able to access money, documents and travel home.
Appalling level of service at hackney, borderline rude, utterly useless experience.
Don't bother unless it's an easy fix for these guys.

Resposta da Vodafone UK - Hackney
Helpful and polite thanks a lot

Resposta da Vodafone UK - Hackney
Explained everything to me in a way I can understand very helpful

Resposta da Vodafone UK - Hackney
Great communication with me even tho I was younger he showed great humility and really appreciated the work he did

Resposta da Vodafone UK - Hackney
Thank you guys so much, Hackney Vodafone for great customer service

Resposta da Vodafone UK - Hackney
Very quick and nice experience
The staff was respectful and helpful

Resposta da Vodafone UK - Hackney

Resposta da Vodafone UK - Hackney
Nicky is very friendly and exceptionally and all the staff are very receptive

Resposta da Vodafone UK - Hackney
Not only did they do a great job, but they were so lovely to speak to as well. This is my go to Vodafone to go to because the customer service is just so great. Would definitely recommend this branch to all

Resposta da Vodafone UK - Hackney
Ab and Mo were well informed and enthusiastic. Abs offered me a better deal for my internet and sorted my new Samsung fold phone. Mo is calm and friendly coupled with Abs energetic personality. Make a great sales team!!!

Resposta da Vodafone UK - Hackney
Excellent service provided to me by shop. Recommend anyone interested in getting a new phone here

Resposta da Vodafone UK - Hackney

Resposta da Vodafone UK - Hackney
Very very helpful team.
Managed to support me with a new phone, insurance & even a good wifi deal!

Resposta da Vodafone UK - Hackney
Very good customer service. Extremely helpful with helping me get an upgrade. Very happy and smiley

Resposta da Vodafone UK - Hackney
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