We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... Ver mais
A empresa respondeu
Localização
Alterar localização5 Southgate, HX1 1DL Halifax, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... Ver mais
A empresa respondeu
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... Ver mais
A empresa respondeu
I popped into the store because had a problem with my new network. Was assisted by Taz who was brilliant and so helpful. The n fact she was so helpful that I decided to bite the bullet and buy a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Halifax
Escrito pela empresa
Informações de contacto
5 Southgate, HX1 1DL, Halifax, Reino Unido
4,9
Excelente
210 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kirsty @ Vodafone
I was served by Kirsty who was so patient and knowledgeable! Definitely recommended
22 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Exceptional Service at Vodafone – Thanks to Tommy!
I recently visited Vodafone to purchase a new iPhone on contract, and I couldn’t be happier with the experience. Tommy looked after me from start to finish, giving his full attention and making sure I was completely set up before leaving the store. He walked me through everything I needed to know—clearly, patiently, and thoroughly—so I left feeling confident and connected.
It’s rare to receive such attentive, personalised service these days, and Tommy truly went above and beyond. I’ll definitely be recommending Vodafone (and Tommy!) to friends and family. Top marks!
21 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Lisa was great
23 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great service
Great service , so helpful and quick highly recommend Lisa
23 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
A Great Store
Kirsty was a great help - I had problems trying to pick a phone that best suited my needs and Kirsty and the whole store were so friendly and helpful in finding me the perfect phone for everything I wanted. Would highly recommend this store to anyone.
20 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great service yesterday...called in to…
Great service yesterday...called in to get some advice about transferring my current phone package to Vodafone ....very friendly and very helpful staff ...think she was called Kirsten/Kirsty? I was having a generally bad day but she cheered me up a lot with her warmth and super smile
22 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Happy customer
Great service. Spent the time to help me select the right package. Didn't force a sale on me but made sure to offer everything.
A very professional, positive person think his name was Tommy.
Thanks for taking the time with 10 out of 10 for customer service
18 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Kirsty was absolutely fantastic at…
Kirsty was absolutely fantastic at solving an issue I had with my iPhone. She was thorough and patient. Really friendly and would highly recommend. Thanks Kirsty!
27 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Ilyas,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tommy is a gooden!
Came in store to upgrade my phone. Tommy did not disappoint :)
23 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Elaine,
Thanks for the lovely review and fantastic support for Tommy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tommy helped me switch over to Vodafone…
Tommy helped me switch over to Vodafone and he was very helpful and patient until we got everything sorted
18 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tom & Sharon were really nice and…
Tom & Sharon were really nice and helpful good job as due to software clitches setting up 2 upgrades and a new watch we spent along time in their company. Thanks for all your help and nice company guys 😊
12 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Lisa is understanding and helpful
Lisa is understanding and helpful
11 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Best worker of the year
Really good worker, and very polite with customers
5 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I went in for help with an issue and…
I went in for help with an issue and Taz really looked after me and my daughter. She had a lovely manner and took the time to find the right deal for us with no pressure. She is a real asset to the Halifax store.
30 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Visited Vodafone this morning with my…
Visited Vodafone this morning with my grandmother. She was due a new handheld and Lisa who works there was very helpful and made us feel comfortable. She got a good deal for us and was more than happy to help. Must say we had a rude encounter with a lady who interrupted our appointment and she dealt with her respectfully and dissolved a situation that could have ended sour. All in all very happy with the service given 10/10
21 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Harry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tommy is a star!
Came in to up my data and Tommy looked after me. Would recommend:)
15 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey there,
Thanks for the lovely review and fantastic support for Tommy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tas was amazing
Tas was amazing, great customer service, smooth process Halifax store staff all really good
9 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Sharon,
Thanks for the lovely review and fantastic support for Tas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kirsty MVP
Kirsty absolute amazing at her job. Extremely helpful, great conversation, couldn’t have had a better person to help with my phone problems. Anytime I have any future problems, I’d love for her to be the one to deal with it!
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Evan,
Thanks for the lovely review and fantastic support for Kirsty.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Take was very helpful throughout the…
Take was very helpful throughout the process of changing over the phone and the setup went very smoothly
4 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kirsty was really helpful
Kirsty was really helpful and we got everything sorted nice and easily. Will be back to sort future phone contracts.
4 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Daniel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.