We were in a bit of a state and didn’t really know what to do to rectify our situation. We were with Vodafone but the contract we were on was too expensive for the little use had. We swapped to... Ver mais
A empresa respondeu
Localização
Alterar localização5 Southgate, HX1 1DL Halifax, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Excellent service. i went into store and had so much trouble with you fibre or brsk and the vodafone staff were lovely and helped me save money and cancel my current provider. the customer service is... Ver mais
A empresa respondeu
I came into the Vodafone store in an absolute panic because my phone was completely overrun with viruses. I was expecting to wait ages, but Danny served me right away—zero wait time! He sorted the who... Ver mais
A empresa respondeu
I popped into the store because had a problem with my new network. Was assisted by Taz who was brilliant and so helpful. The n fact she was so helpful that I decided to bite the bullet and buy a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Halifax
Escrito pela empresa
Informações de contacto
5 Southgate, HX1 1DL, Halifax, Reino Unido
4,9
Excelente
210 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful and easy and fast to deal…
Very helpful and easy and fast to deal with and get a new plan out
30 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Zac,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Halifax
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Taz was so helpful couldn't do enough…
Taz was so helpful couldn't do enough for us. Explained everything fully, and made us laugh!
22 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Tommy was an absolute gentleman made my…
Tommy was an absolute gentleman made my purchase very easy and great with me not being very technical
21 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Michael,
Thanks for your review for Tommy. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Superb service
Sales advisor really helpful, made change so easy good service. Saved me money!
15 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Janet,
Thanks for taking the time to share this great feedback with us. It's great to hear you've managed to get a fantastic deal and even save some money.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fantastic help from Lisa in…
Fantastic help from Lisa in Halifax.Nothing was too much trouble.First class service xxxx
Maureen Williams
14 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Clive,
Thanks for taking the time to review and share this feedback for Lisa.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very kind and honest and very patient.
5 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Ellie,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Got my phone upgraded by Taz
Got my phone upgraded by Taz. She did everything possible to get the best deal for me and helped with trading in my old phone. She’s been amazing.
3 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi. Thank you for your review for Taz. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good customer service on upgrading…
Very good customer service on upgrading to the new iPhone 15
3 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Richard. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Halifax
Hello Ben,
Fantastic to hear about Jacobs support, thank you for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Taz was fantastic
Taz was fantastic. Very professional, knowledgable and helpful.
12 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Nikki,
Your feedback is much appreciated, thank you. We're really glad that you had a positive experience in store with Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Went to vodafone Halifax last week
Went to vodafone Halifax last week. had a discussion with Tommy who was very helpful, about the cost of my plan but ran out of time, agreed to return and did so yesterday. Tommy was busy with another customer but a young woman finished having her lunch, came down and started to deal with me What a waste of time she ignored the advice Tommy gave me last week, quoted me plan prices more than double those discussed by Tommy.
She refused to take notice of what I was telling her in a rude and aggressive manner. Despite my protests she just continued and I told her I would leave vodafone after many years being a customer.and I did. i am now with tesco paying less ang enjoying 11 times more gigs
10 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Robert,
Thanks for taking the time to leave your review. I'm sorry to hear about the experience you've had when visiting one of our stores.
We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Hafsah was patient and very helpful …
Hafsah was patient and very helpful Would definitely recommend she helped me solve all my issues
6 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Jeanette. Thank you for your review for Hafsah. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tommy... what a lad!
Tommy... what a guy! What a well mannered individual and cut my bill down a nice little sum.
6 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Anthony. Thank you for your review for Tommy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
helpfull and good…
The adviser was verry helpfull and good despite hassle with the transfer of my apps. Tasmia was excellent in her service. Great asset to the team.
5 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Richard,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Tom and the rest of…
Great service from Tom and the rest of the staff in Halifax
4 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Ernie,
Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Came into store to upgrade
Came into store to upgrade. Tommy was a massive help. So informative and excellent customer service. He offered to set it up for me and I was looked after very well. The whole team were great and very attentive and friendly.
3 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Lesley,
This is such an amazing review for Tommy. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
First day in the UK and was served by…
First day in the UK and was served by Lisa she was very helpful and friendly. Made the experience easy.
29 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hey Rachael,
Thanks for letting us know what an amazing job Lisa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great help from Tommy at the Halifax store
We visited the Halifax store with my mother and Tommy was great. He talked us through the upgrade options and helped us understand the different costs. Wonderful to know we have people to talk to when we need. Thanks Tommy!
17 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Guy,
This is a great review for Tommy. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
was a lovey guy very helpful solved my…
was a lovey guy very helpful solved my problem straight away great manners definitely recommended
6 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Halifax
Hi Chantelle,
This is such an amazing review for our Halifax colleague. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.