Vodafone UK - Harrogate Opiniões 

201
•
TrustScore: 5 em 5

4,8

Unit 4 , Victoria Centre, HG1 1AE Harrogate, GB

•

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brodey and Tom were a super DUO!!!! after struggling with my internet for many moons, those glorious fellas swooped in and fixed all my qualms in the store. Like glistening knights they listened... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I found the service from Vodafone today was amazing very welcoming and enthusiastic about their services and products . Provided me with a great Broadband deal saving me around £40 per month than... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I received excellent customer service from Kyle at Vodafone Harrogate branch.On the 7th and 8th of August, i bought a new phone.He was extremely friendly, helpful and professional, and went above... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We visited the Harrogate store today, to look at a new phone contract and new phone. We were helped by assistant manager, Cameron, who was knowledgeable and very patient. He took the time to explain... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • Unit 4 , Victoria Centre, HG1 1AE, Harrogate, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

201 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(201)

39 632 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Purchased a new I phone

Purchased a new i phone & needed lots of help & advise to sort out .
Dan was absolutely brilliant, he gave me lots of options & really clear honest helpful advice in store .
As I am of older generation am often popping in store for advice if cannot navigate something after updates .
Dan & all the staff at Vodaphone Harrogate will go above & beyond to help & a massive thank you as the store in invaluable to me .

23 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hey Dawn,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Genuine service and a great deal

I came in today due to an issue with phone. The lad I saw was really helpful. My phone was on its last legs and the guy managed to get me the phone i wanted on a brilliant deal! I really liked how genuine they were with me and how they just wanted to get me the best deal for me, instead of trying to sell me the most expensive phone on the market! Will definitely be coming here again.

22 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hey Charly,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing Service from Isaac

Isaac was very helpful, knowledgeable and gave great customer service. Certainly the best I’ve experienced at any Vodafone.

10 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hey Darcy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you Tom & Cameron. You are appreciated!

After a bad experience with Vodafone customer service I had to go into a Vodafone branch in Harrogate to resolve the problem. Tom and Cameron were brilliant. They found the route cause of the issue, explained the situation and my options to me, and rectified the error made by the service advisor. They were friendly, approachable, thorough and professional. Thank you both for your help!

4 de maio de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hey Mina,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service very helpful…

Excellent customer service very helpful and clear

10 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hey Susan,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was very helpful

8 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hey Dan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom was very helpful.

Tom was very helpful.

7 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great experience with Cam

Great experience with Cam in the Harrogate store. So supportive with my Mum who needed lots of patience and explanation. Thank you

7 de abril de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Harrogate shop visit

Superb, face to face contact with Tom from Harrogate shop. Upgrading to new phone. Explained everything simply & clearly. Very patient & helpful, as usual.

27 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hey Michael,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Just been into the Harrogate store and…

Just been into the Harrogate store and Isaac was very helpful in sorting a new phone and sim for an electric gate. Would highly recommend

21 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hi David,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I’ve had really great service from…

I’ve had really great service from Jordan at Harrogate

20 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hi Helen,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom is Harrogate is amazing

In a world with poor service , to have Tom from Harrogate was a breath of fresh air . He was amazing . The service was seamless. He was so professional, polite and nothing was too much effort. He was so good . An asset to vodaphone .
Nigel

16 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hey Nigel, thanks for the awesome feedback for Tom 😊 All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Harrogate store - brilliant Dawn was outstanding yesterday and…

Dawn was outstanding yesterday and today. Nothing was too much trouble. Knowledgeable and keen to help without any pressure. The Harrogate store was welcoming all the staff helping everyone - a great atmosphere.

15 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hi Nicholas, Thanks for your feedback for Dawn in Harrogate 😊 All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Good service.

Good service.

15 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Brilliant service

I had problems finding my account to arrange Euro data roaming. Dawn couldn't access my account either. She persisted and, with Dan's help, discovered I was with a third party company. They helped me get back with Vodafone direct, get the data roaming - and reduce my monthly bill! They were fantastic in how they went about this and I'm very grateful.

7 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hi Norman,

It's great to hear your feedback, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Really good customer service today.Dawn…

Really good customer service today.Dawn was excellent, so helpful and professional, and patient ! She is definitely an asset to Vodafone.Thanks so much Dawn 😁

9 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hi Janet. Thank you for your review for Dawn. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

All round great experience

Dawn at the Harrogate store was very helpful in sorting out our package to add mobile plans onto our existing broadband and managed to fulfill all of our requirements.

8 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hi Sam. Thank you for your review for Dawn. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Tom’s been great!

Tom’s been great! Answered any questions I had and made the process very simple. Top man

20 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hello, Isaac,

It's always our aim to provide a helpful service, so it's great to hear that Tom delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service

Staff really helpful and looking for best offers for customer

19 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Hello, Helen,

Thank you for taking the time to review and share your feedback, we appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service and help with id…

Great customer service and help with id verification

16 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Harrogate

Resposta da Vodafone UK - Harrogate

Thanks for your five star review, Kailum. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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