Vodafone UK - Hartlepool Opiniões 

205
•
TrustScore: 5 em 5

4,9

192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sandra the assistant in the shop in hartlepool was so co operative and extremely helpful in every question i asked Very helpful indeed and guided me to my decision No pressure put on me at all I r... Ver mais

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Classificada 5 em 5 estrelas

Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sandra and Matty we great helping me upgrade to the iPhone 18pro max. Really helpful information and traded my phone in to save some money

A empresa respondeu

Classificada 5 em 5 estrelas

Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Ver mais

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  • 192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

205 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(205)

42 962 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The staff are always first class and…

The staff are always first class and today was no exception Sandra and Matty. Both made every effort to answer questions and provided an excellent service and outcome. Thank you

1 de abril de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service

Great service. Ryan was a big help.

28 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Ian,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful

Very helpful, answered all my questions, and made recommendations. Had a complex set up with multiple phones/ accounts that had no access to, sorted the problem swiftly. Thank you Melissa!

22 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sandra was absolutely brilliant

Sandra was absolutely brilliant. Didn't think I was going to get this deal approved but thanks to this young lady it is and I'm saying money. Well done.

19 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Robin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Been into store today was served by…

Been into store today was served by Ryan and Melissa. They could not do enough for me they sorted a very complex problem that I had with ease. They really do bend over backwards to help. This is why I’ve been with vodaphone for many years and I would not change.

17 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Freindly staff

Freindly staff, they couldn't be more helpful. Quick service with plenty of options to choose from

16 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Danielle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service - Ryan spent lots of time ensuring I understood everything I was committing to. Ryan also made me and my dad feel very welcome. Would definitely recommend Ryan at Vodafone for your phone sales. Also I felt Ryan had a great wealth of knowledge and showed passion about his job.

15 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Megan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Had a problem with my iPhone

Had a problem with my iPhone. After a couple of visits to this Vodafone shop my issue was finally sorted. Big shout out to Melissa and the manager for their assistance.

12 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Alison,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Melissa and the manager.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Topping up

Visited this store today and spoke to Sandra. I am a self confessed techno phobe. Excellent customer service from Sandra with her explanation about topping up a pay as you go phone.
I will be visiting again when I need broadband.

12 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sandra Hartlepool

Sandra was extremely helpful and managed to sort us out with a fantastic new phone and deal. Thanks very much Sandra at Hartlepool!

12 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Rebekah,

Thanks for the lovely review and fantastic support for Sandra.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Whole process was quick and efficient

Whole process was quick and efficient

11 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Brilliant service from Ryan been seeing…

Brilliant service from Ryan been seeing him for years and always had great service

7 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Gillian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Lost data

Lost all data on phone, Sandra found everything and downloaded onto new phone, went out of her way to help nothing was a trouble for her

7 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Colin,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service from Ryan in hartlepool…

Amazing service from Ryan in hartlepool sortin my sim out

7 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Roy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I had a good experience with chloe…

I had a good experience with chloe today sorting out my broadband and fone plan today very satisfied with my deal thank you.

5 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Massive thank you to Chloe for setting…

Massive thank you to Chloe for setting up my new phone

4 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Mary,

Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Just saw ryan very polite guy made us…

Just saw ryan very polite guy made us laugh
Went through everythink with me to do with the phone amazing guy

1 de março de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Bonez, ​

Thanks for the lovely review and fantastic support for Ryan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great service from Ryan sorting my…

Great service from Ryan sorting my upgrade out 5star

25 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Chloe,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Calm, relaxed and helped with every information needed
Elizabeth was very helpful

25 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey Paramole,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

excellent service from chole very…

excellent service from chole very helpful and smiley

21 de fevereiro de 2026
Opinião espontânea
logótipo da Vodafone UK - Hartlepool

Resposta da Vodafone UK - Hartlepool

Hey V,

Thanks for the lovely review and fantastic support for chole.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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