My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, chee... Ver mais
A empresa respondeu
Localização
Alterar localização46B, Priory Shopping Centre, TN34 1PH Hastings, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Katie and Abbie were amazing - I’ve had issues with my phone signal at home and they showed me WiFi calling, helped change my setting and helped me find a new SIM contract. I was considering leaving V... Ver mais
A empresa respondeu
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Ver mais
A empresa respondeu
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Hastings
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
46B, Priory Shopping Centre, TN34 1PH, Hastings, Reino Unido
4,9
Excelente
297 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Lewis was friendly
Lewis was friendly, helpful and explained all of my options which helped me come to the decision of upgrading my phone! Massive thankyou to Lewis.
4 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hello, Libby,
It's great to hear about the positive experience which you've had with Lewis. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Hastings
Hey Dan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service from Mark
We were assisted by Mark who was friendly, helpful and understood our requirements really well. He was exceptional and we felt very well cared for when choosing our new phone deal.
29 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Steven,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Hastings
Hi Campbell. Thank you for your review for both Emily and Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant Emily and Mark in…
Brilliant Emily and Mark in Hastings!Quite wonderful!
7 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi Valerie. Thank you for your review for both Emily and Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emily was extremely helpful!
I went to the Hastings Vodafone shop to get a brand new Iphone and i ended up walking out with the Iphone 16 Pro Max for a very fair cheaper price. Emily (the lovely girl who served me) got my price down and was so friendly towards me when I had no scooby.
6 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi Neffy. Thank you for your review for Emily. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, great service, brilliant deal. Very happy 😁
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi David,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
5 Star Review Lewis was excellent
5 Star Review Lewis was excellent
1 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi James. Thank you for your review for Lewis. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service from Mark.
Couldn’t fault at all!
1 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi Roger. Thank you for your review for Mark. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
10/10 customer service
Couldn’t fault Mark at the Hastings store, 10/10 customer service to help us find the best deal to suit our needs
1 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi Ellie. Thank you for your review for Mark. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hastings Excellence branch…
Your employees at the Hastings branch are an absolute credit to your company especially Marnie
1 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi Mervie. Thank you for your review for Marnie and the team. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff member (Marnie) had excellent…
The staff member (Marnie) had excellent knowledge, was helpful and patient throughout and spent a lot of time ensuring my enquiries were answered well
17 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi David,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very friendly staff, Highly recommend
Great experience talking with Mark in store today as my partner was looking to upgrade or go for a sim only contract. Very friendly and would highly recommend.
6 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Rochelle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mark was extremely helpful with…
Mark was extremely helpful with changing my sim plan, managed to save me money while upgrading my data to a better offer, went through everything super clear and was very precise with all the information that he gave. Couldn't recommend him high enough
6 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi Adam,
Thanks for your review and feedback for Mark! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Everytime im in your store always…
Everytime im in your store always satisfying very helpful
2 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hello, Graham,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
New Broadband set up.
Had a fantastic service from Marnie and Emily with setting up my new broadband package.
Both were extremely helpful and attentive.
I would highly recommend their services.
15 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Kieran,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Mark, the assistant manager at the Hastings branch helped us over two days, patiently helping us as we made up our mind overnight. Best thing about his expert service was his genuine determination to save us money and tailor the package to our specific needs. Fantastic service.
6 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hey Damon, Thanks for your wonderful feedback for James. It's really good to see he was patient while you made your decision.
All the best, The Vodafone Social Media Team
Faultless service.
First off, it's several experiences.
The first was in Nov 2017 when my phone got damaged. Lewis at Vodafone Hastings sorted everything out with no drama at a particularly stressful time. New phone, SIM-only, same number.
Second time remains a mystery, but the lady helped sort out my issue.
Third time was this week. I had ordered by phone a hotspot which I couldn't get up and running. A visit to Priory Meadow saw Lewis again resolve an issue (faulty item) and reduce my monthly bill. Again, no drama, no fuss, and friendly banter whilst the computer did its stuff. We joked about cinema and my facial disfigurement without any awkwardness.
Isn't that part of what customer service is?
The whole gang down there are wonderful.
30 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi Gary,
Thank you for taking the time to leave us a 5 star review and the great feedback about the team when you visited us on store.
Thanks,
The Vodafone Social Media Team
Mark in the Hastings store was…
Mark in the Hastings store was extremely helpful and went above and beyond to help me with my upgrade.
1 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi Katy,
We’re glad to hear you found the best option for you when visiting Mark in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fantastic service
Fantastic service, got everything we asked for and at a better rate.
Mark was very friendly and professional, our experience in store was a pleasure
Thank you
1 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Hastings
Hi Friend of Ted,
This is such a great review for Mark. Thanks for sharing. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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