Vodafone UK - Hemel Hempstead Opiniões 

334
•
TrustScore: 5 em 5

4,9

220 Marlowes, HP1 1BJ Hemel Hempstead, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hayden was amazing . Explained everything and helped me out in all aspects . I am partially blind and he went an extra mile to make notes on my hike going forward. Good luck Hayden. Prasad Thewarappe... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Visited hemel store today . Hayden dealt with my queries and I must say that he is a very competent and friendly person and I'm very happy with the service given

A empresa respondeu

Classificada 4 em 5 estrelas

Helpful staff Hayden and William saw me thru a lengthy task to transfer me to a new phone. Doubt I'd have been able to do it. William then refreshed my contract with a cash saving. Thanks guy... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

William from the Hemel Hempstead branch was exceptionally helpful with assisting with my upgrade. The first thing he did was save me money on my plan. His customer service skills were great! Thank you... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 220 Marlowes, HP1 1BJ, Hemel Hempstead, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

334 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(334)

39 632 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

William at the Hemel store was very…

William at the Hemel store was very helpful when I came in to upgrade my airtime contract. Thank you

23 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent customer service at vodafone Hemel Hempstead

I was looked after by a very pleasant gentleman called William. He was very knowledgeable and offered me great advise and help in choosing a new phone. He was very polite enthusiastic and courteous.

14 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi John,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and congrats on the new phone.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

William from Hemel

William from Hemel

Amazing customer service very helpful, sat down with us and properly explained every aspect of the service we were getting and very polite

15 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi Kajenthini,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

William from the Hemel store was very…

William from the Hemel store was very helpful in helping me choose a new phone and explaining how to set it up.

11 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hello, Laura,

It's lovely to hear about the positive experience which you had with William. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

William was very helpful in the Hemel…

William was very helpful in the Hemel store. Knowledgeable and friendly, one very happy customer with a cheaper plan moving forward

6 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hey Ruby,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

William from the hemel store was very…

William from the hemel store was very friendly, he made me feel at ease. He explained everything that I asked. He also took time to explain anything that I was unsure of.

1 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi Lynn, Thanks for takng the time to leave us such a great review.
All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

William did everything we asked and very…

Will did everything we asked and very kind and helpful.

26 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service from Cameron and dersh

Amazing service from Cameron and dersh for me when I lost my phone abroad, helping me get a new one and get it all set up

23 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi. Thank you for your review for Cameron and Dersh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Went into your stores and the…

Went into your stores and the experience was amazing. All staff were perfect, So friendly, sorted all my issues. Changed my account from business to commercial. Cameron was amazing. He always is when i have problems.

20 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hey Chloe,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very friendly staff and brilliant…

Very friendly staff and brilliant advice. Really appreciate Cameron’s support. Placed customer first and took time to discuss the best options available.
Thank you

10 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi Nabil. Thank you for your review for Cameron. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

New phone contract

Went into the store looking for a new contract. Spoke to Cameron and Alina. They were very helpful and sorted me out with a great deal. Would defintely reccomend.

8 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi Trey,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

William

William, from the Hemel Hempstead branch, could not have been more helpful and friendly. The service felt personalised, he explained everything clearly and made sure we had the best deal.

7 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hey Marcus,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Our visit was to consultant Alina

Our visit was to consultant Alina, she helped us professionally, quickly and promptly, explained all the advantages of the new contract and also possible prospects and opportunities. We are very pleased with the result. We will always stay in touch with Alina. It's nice to deal with a professional, especially when it's a well-mannered and polite person!

3 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi. Thank you for your review for Alina. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Phone and broadband upgrades

Great service from very knowledgeable staff member, Cameron. Money saved over last contracts with newer devices!

30 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi Francis, It's fab to see Cameron was able to find you a deal that's saved you a little.
Thanks for your feedback, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Alina offer a good costumer service

Alina offer a good costumer service

20 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi Claudia,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Alina was very helpful

Alina was very helpful

20 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi Cezar,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very helpful and polite staff.

Very helpful and polite staff.
Never too much trouble to help.
Good advise.
From Alina and Cameron.

19 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Thanks for your fab feedback Patricia. It' great ot see Alina and Cameron were so helpful today 😊
All the best, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service with William from the…

Excellent service with William from the Hemel Hampstead. So happy with my new contract and such a lovely man with no hard sell. I am walking out very happy x

10 de agosto de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Alina was absolutely fantastic at the…

Alina was absolutely fantastic at the Hemel Hempstead store .I originally ordered on line but after setting up the phone realised it wasn't for me so went to the shop for refund .I then set up another order with Elina for 2 phones as my wife's was needing an upgrade also.Elina was very professional dealing with us and can't Fault her attention to detail.Great work Elina .I will now go to store for upgrades in future

17 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi Ian, Thanks for letting us know about the awesome service you received from Alina today 😊
Thanks, The Vodafone Social Media team

Classificada 5 em 5 estrelas

William from the vodafone Hemel store…

William from the vodafone Hemel store was very nice and kind and helped and explain in details all about vodafone airtime contract. I highly recommend William to anyone.

12 de julho de 2024
Opinião espontânea
logótipo da Vodafone UK - Hemel Hempstead

Resposta da Vodafone UK - Hemel Hempstead

Hi Cristina,

Thank you for reviewing, and sharing this feedback for William.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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