I came intoVodafone Hitchin with so many viruses taking over my phone. I saw Mutzy who assisted me and helped me remove all those nasty viruses. Thank you so much for your kindness and patience.
A empresa respondeu
Localização
Alterar localização13 High Street, SG5 1AT Hitchin, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Came in to store i was having problems with my phone Glenn helpeld me sort my problem he was very helpful nice guy
A empresa respondeu
Visited Vodafone Hitchin on 15 July to update my rather antiquated contract. Very lucky to have had the pleasure of dealing with Glenn. He ran through all my options and arranged a switch to a... Ver mais
A empresa respondeu
Glenn was patient and helpful. Explained everything so I could understand. Thank you
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Hitchin
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
13 High Street, SG5 1AT, Hitchin, Reino Unido
4,9
Excelente
221 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very friendly and helpful staff
Very friendly and helpful staff. Jamie was superb today. My phone had a failing battery. Jamie helped us with our purchase of a new phone and with the switching over. Excellent communication throughout. Thoroughly recommend Vodafone Hitchin.
31 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
Hey,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Akila and Nafisa were Very helpful and…
Akila and Nafisa were Very helpful and had an in depth customer service. Helped with every request I had and were very sufficient ! Made my upgrade very easy!
Would highly recommend
Thankyou again
Girls
31 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
Hey Nathan,
Thanks for the lovely review and fantastic support for Akila and Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Honestly Nafisa was really kind and…
Honestly Nafisa was really kind and helpful
30 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
Hey Sara,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came into Vodafone Hitchin
I came into Vodafone Hitchin, Nafisa, Akila and Store manager Mutzy were great. They helped me with my new phone upgrade. They explained everything clearly and efficiently. Thank you
30 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
Hey Erol
Thanks for the lovely review and fantastic support for Nafisa, Akila and Mutzy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Switching SIM & Broadband
I changed both my SIM & Broadband to Vodafone, with the process being very easy. Both Glenn & Jamie were incredibly helpful & polite, explaining everything step-by-step. Would easily recommend :)
7 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Glenn
Great service from Glenn. Identified my problem, fixed it right away, and got me onto a better plan. Just great!
12 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
Hey Steve,
Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lovely polite and knowlegable assistant…
Lovely polite and knowlegable assistant muzzy helped me. Brilliant service 5 star
12 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
Hey Tony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Glenn was wonderfully helpful sorting…
Glenn was wonderfully helpful sorting out my contract renewal and a new contract on my account. Really took time to explain everything! Thank you
28 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
Hey Roni,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jamie super helpful and would recommend
17 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
We're happy to hear that you found our agent Jamie helpful.
Thanks,
Vodafone Social Media Team
Glenn was patient and helpful
Glenn was patient and helpful. Explained everything so I could understand. Thank you
11 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Marlware issues sorted
Once again got great service from Glenn, Hitchin. He sorted a malware issue which was causing irritating multiple pings a day. Also gave guidance on alternative software to use for PDF documents.
Thank you.
12 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Very easy and straight forward
Very easy and straight forward. Always nice to discuss a new contract face to face!
6 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful and knowable team.
6 de novembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Akila went above and beyond to help…
Akila went above and beyond to help sort out the account. She was patient, diligent and very polite and professional. She explained everything very carefully and made sure I understood the details. I am very grateful for her help and excellent advice.
24 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I had an issue with my phone
I had an issue with my smartphone....pointless adverts were interrupting everything I was trying to accomplish on my phone.
I went into the Hitchin store of Vodafone for advice and Glen greeted me in a cheerful , friendly manner and was immediately helpful.
Glen described clearly in detail everything he would try in order to get rid of the 'virus'. He showed confidence and expertise in knowing how to tackle the problem.
He was very patient but advised that I left the phone with him for a couple of hours as it would take time to go through individual apps to find the problem.
He assured me that my phone would be secure, as I left my password with him.
On return, I found Glen had resolved the problem efficiently and he explained exactly what he had done.
I found the whole process stress free and cannot praise Glen enough for his patience and consideration in seeing the job through. I left the store a very happy person with my phone returned to 'normal'
I would definitely recommend using the store to anyone and particularly to make sure that Glen is available on customer service for assistance!
Excellent experience!
20 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Glenn was very informative and gave me…
Glenn was very informative and gave me lots of different options. He also advised how I clear down my current phone and offered to help if needed.
15 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very helpful lovely lady fantastic…
Very helpful lovely lady fantastic service
3 de outubro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Called in to upgrade my phone and renew…
Called in to upgrade my phone and renew my contract.
Glenn detailed all the various options available and made the whole very easy and straightforward indeed.
Would not hesitate in recommending Vodafone Hitchin and its staff.
Thanks for all your help Glenn
28 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
Hey Paul,
Thanks for the lovely review and fantastic support for Glenn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I would really like to commend Akila
I would really like to commend Akila, with Vodafone in Hitchin. She was amazing with my rather convoluted problem, took care of it and was so gracious in wanting to do extra things for me. Highly recommend her ability in managing tech issues.
Ruth Croft
23 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
Hey Ruth,
Thanks for the lovely review and fantastic support for Akila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Glenn was extremely friendly and…
Glenn was extremely friendly and informative. His colleagues were also very supportive. A very positive experience.
20 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Hitchin
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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