Rhianna was fabulous and fantastic, she dealt with me and my friend very well. Excellent service
A empresa respondeu
Localização
Alterar localizaçãoUnit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... Ver mais
A empresa respondeu
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... Ver mais
A empresa respondeu
I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Ilford
Escrito pela empresa
Informações de contacto
Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, Reino Unido
4,9
Excelente
230 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent knowledge of plans
Excellent knowledge of plans. Super helpful and friendly.
15 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Rizwana. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abu from the ilford store is amazing!
Abu from the Ilford store really helped me with my sim swap. I have been going back and forth with Vodafone customer services for so many months now and I never ever get a response or a call back. Every time I visit the Canary Wharf store after work I am waiting ages for someone to help me or nobody even acknowledges you.
When I went to the ilford store today Abu acknowledged me waiting in the queue and was very welcoming and friendly. He reassured me that he would help me and told for me to wait and even tried to get me a seat so I could sit and wait which was very nice of him.
When he was finished with the customer he was dealing with, he was quick to welcome me again and did the sim swap in seconds - something I was never advised of by any of the customer service team when I called countless times as I never had any connection and my data did not work not even in another country so I’ve been paying for my contract for no reason as nothing had been working.
Abu did the sim swap and now I feel better as the data is working for now whereas normally I would not even get any data or connection even in my house.
Thank you so much Abu for being so welcoming, lovely and helping me solve my network problems. Also for staying longer to help me even though you finished work at 5pm.
I will definitely be visiting the Ilford store again and I will ask for Abu from now on with any help I need :)
8 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey Bee,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Rhinna provided exceptional customer…
Rhinna provided exceptional customer service.
8 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Excellent service by Rhianna
7 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey Gade,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Quick service
6 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Nirmit. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Customer Service
We visited the Vodafone Ilford Branch, and a female worker named Rhianna had such a good service with customers and i would recommend going to her for any help She is so sweet and caring towards the customers.
5 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Liba. Thank you for your review for Rhianna. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited vodafone ilford and Saagar…
Visited vodafone ilford and Saagar really helped me, Amazing service, store so was so welcoming.
5 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Pooja. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good service.
5 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Nadim,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Ilford
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good people
5 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
visited vodafone ilford and saw…
visited vodafone ilford and saw Andreea, was so very helpful and fixed all my issues l. amazing service
5 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Martin,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very poor quality service (internet and single plus customer service)
I have very bad experience with this company. From one year when I start my contract I call them every week, I chat with them more oftentimes than I chat with my girlfriend. I’m in east London we’re is 5G all around but what I receive is frustration only. Internet connection is very bad , losing signal every day. The signal is just one small line even if I go In central London. To mention I have IPhone 14Pro Max , and I pay the highest amount possible for my contract. Please read reviews first and after buy . Every time I contact them only reason is ( maintenance around you, anything I can help) but they never resolve the issue with internet and signal) . Very disappointing, I would never be on Vodafone aga
27 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Ionut,
I can certainly appreciate how frustrating slow speeds are. With London being one of the busiest cities in the country, slower speeds and connection issues are more likely to occur due to the amount of network traffic in the area. We are working to improve the quality and the capacity of the network in and around major cities to help our customers stay connected.
You can check the speeds you can expect in an area, plus the expected coverage, by popping the postcode into the Network Status Checker here: https://vodafone.uk/330ItxS
Thanks,
Vodafone Social Media Team
Very nice and helpful staff
13 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey Curchi,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sagar was the best advisor we had just…
Sagar was the best advisor we had just come to understand but he sold one and made us to come back for the other
5 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Thank you for your review Kamal. It's always good to read such complimentary feedback for one of our team and it's great we were able to find you a great deal.
Thanks again, The Vodafone Social Media Team
Andreea
She is very helpful suggested and existing women. Thank you for co-operate.
5 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Umaima for being extremely…
Thank you Umaima for being extremely helpful . I didn’t have enough information before entering the Vodafone shop and Umaima welcomed me with a polite and warm smile she took her time to explain all that I needed to know with such warm smile and kind words . She’s the best rep I’ve ever dealt with . Thank you Umaima
25 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi. Thank you for your review for Umaima. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iam really Happy because the team…
Iam really Happy because the team member hardev is help me to get my contract. Thank you
21 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey Joel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The customer service officer Sorina was…
The customer service officer Sorina was very helpful
14 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Glad to become a vodafone customer and…
Glad to become a vodafone customer and andreea is ur excellent employee well satisfied by her work i request u to upgrade her salary thank you
8 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Ahtesham,
This is a great review for Andreea. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Hardev
Hardev, was great at communicating and attentive. Really helped out solving a long term problem. Super happy customer
7 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey Ericca,
Thanks for the lovely review and fantastic support for Hardev.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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