Rhianna was fabulous and fantastic, she dealt with me and my friend very well. Excellent service
A empresa respondeu
Localização
Alterar localizaçãoUnit 67 , The Exchange Shopping Centre, IG1 1AS Ilford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
The welcome was very warm & I was seen to straight away. My purpose of visit was clearly understood & I was offered the latest deal along with other options to. Harika was extremely helpful, profess... Ver mais
A empresa respondeu
Rhianna is amazing. I bought a new sim only contract and she was so helpful and explained all the offers to me. She gave me a brilliant customer experience. She always serves with a smile and is so he... Ver mais
A empresa respondeu
I had an excellent experience at the Vodafone Ilford branch. Manisha gave outstanding service she was polite, helpful, time efficient and explained everything clearly. Abu, the manager, was also v... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Ilford
Escrito pela empresa
Informações de contacto
Unit 67 , The Exchange Shopping Centre, IG1 1AS, Ilford, Reino Unido
4,9
Excelente
230 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Sorina was very helpful and kind
Sorina was very helpful and kind. Many thanks to her. I can recommend her happily .
18 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Deniz,
We appreciate your feedback and kind words about Sorina. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
VERY DISAPPOINTED:
If I wanted to give zero stars, I would. This company screwed me over with a SIM card and was unable to activate it themselves before telling me to head over to the Vodafone Store for it to get started. The Vodafone Store is not close to where I live and is a 45-minute trip away to get there, which I am not committed to doing since I am in a tight financial situation. I played around this week with this service, and now I think it's better that I decided to cancel it. The customer service is a joke with people working there who don't know what to do, and I have feelings now that my cancellation has not proceeded. If you need a better mobile plan, I suggest other providers rather than this one.
14 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi there,
I am sorry to hear about your recent experience. If there is anything we can still help with, please don't hesitate to reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK where we will be happy to assist.
Thanks,
Vodafone Social Media Team
Amazing staff service
Amazing staff service. Very paciente, professional also Kind. Rihanna and Umaima do their best to help and understand the customer dream phone.
Thank you 💕
13 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey Gila,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Abu was really helpful and friendly…
Abu was really helpful and friendly thanks Vodafone
10 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Fayaz,
Thanks for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Staff treating me with very patience…
Staff treating me with very patience and respectfully .
9 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi there,
Thanks for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I visited the Vodafone store today and…
I visited the Vodafone store today and was served by the lovely Umaima!
Shes hands down the nicest employee I’ve ever been served by. She explained every deal i was interested in and was so patient and polite.
Couldn’t recommend her enough. If you go to the Vodafone store definitely ask for her shes amazing at what she does
Overall loved my experience thank you so much Umaima!!!
7 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Sarxel. Thank you for your review for Umaima. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had an very good experience with…
Had an very good experience with Rhianna. She helped me in getting my new phone and sim within no time and had answered all my questions with full of patience. I liked the customer experience. And One of the manager named Abu also helped throughout the process. Thankful to both of them.
7 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been served by Rihanna
Been served by Rihanna, lovely girl and verry polite witch has a great customer services. Took me through all the posibile contracts and helped choosing the right one!
Always when visit Ilford branch I have positive experience.
6 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Vass. Thank you for your review for Rihanna. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Umaima
Umaima.
The staff at the shop was very friendly.
And fast working I’m happy with the work and customer service they offered specially umaima.
3 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Mozeno,
This is lovely feedback for our Ilford store. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Umaima was great
Umaima was great, super helpful and really great to chat to.
30 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I was served by 2 very beautiful girls…
I was served by 2 very beautiful girls Rhianna and Umaima today so polite and nice if you come Vodafone go to them!!!
30 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey Ivan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went to the vodafone store today and…
Went to the vodafone store today and was served by Rhianna. My top up sim wasnt working but she efficiently and quickly fixed my problem. She was so sweet and caring definetly recommend coming to her if anyone comes into store!
30 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Halis It's great to hear Rhianna was able To help get your issue sorted.
All the best, The Vodafone Social Media Team
Visited ilford store and rhianna was…
Visited ilford store and rhianna was very helpful. She was very nice and helped me with my upgrade and getting a new ipad. I would definitely recommend everyone to go to her!
23 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Quick service and very trustworthy
Quick service and very trustworthy! Super friendly staff, Rhianna is the best!
23 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Thank you Umaima for your amazing…
Thank you Umaima for your amazing customer service!!
She was so kind and helpful with all my needs. I have never met someone so polite and understanding.
If you ever go to the Vodafone store make sure to ask for her the service was outstanding I am so impressed!!
22 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
I love the customer service
I love the customer service, very satisfied, thankyou so much Rhianna
20 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey Sohail,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Umaima was amazing she helped me…
Umaima was amazing she helped me through my problem. Will definitely come back as she made my experience so much better.
Thank you umaima!!!!!!!!!
17 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hi Umma,
Thanks for taking the time to write such a great review! We're delighted that Umaima was able to resolve your query. If you ever need help with anything at all, please come and chat to us over on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Umaima
Umaima, has been really helpful and professional. She dealt with our query very quickly, without hesitation. We give her 5 star.
17 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Thanks for the brilliant feedback, S Hyder! It's really appreciated.
Vodafone Social Media Team
Best staff Umaima
Best staff Umaima
for the best experience 🦾🦾
16 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey Shyheim,
Thanks for the lovely review and fantastic support for Umaima.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Umaima is too good!!!
Umaima is too good!!!! she has politely given answers to all my questions thank you so much would definitely recommend going to her if you come to the Vodafone store!
16 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Ilford
Hey Nanda,
Thanks for the lovely review and fantastic support for Umaima.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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