Amazing!! Staff member Chloe J was very helpful in helping me with my enquiry into a new phone, didn't try selling me something I didn't need, would definitely recommend Vodafone Irvine and Chloe J a... Ver mais
A empresa respondeu
Localização
Alterar localização2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ Irvine, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Chloe J was outstanding at explaining everything in simple terms for me to understand. Very appreciated and an asset to your company.
A empresa respondeu
Great and good help
A empresa respondeu
Nathan, Scott and team were welcoming, knowledgeable, earnest and respectful! They worked hard and kept us informed as they prepared my wife’s new iPhone 16 plus. This entire process is complex but it... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Irvine
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
2 Fullerton Square Rivergate Centre Irvine,, KA12 8EJ, Irvine, Reino Unido
5,0
Excelente
307 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing experience and made me smile
Amazing experience and made me smile
4 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hello, Fraser,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe was very helpful in sourcing a…
Chloe was very helpful in sourcing a new phone for me. Excellent customer care skills, friendly and helpful.
4 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hello, Kathryn,
Thanks for letting us know what an amazing job Chloe did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I went in to store after the call…
I went in to store after the call centre couldn't fix my issue. Rachel helped quickly and was very friendly. Thank you!
13 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Kiera,
Thanks for taking your time to leave this review for Rachel.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone Irvine
Dearest Vodafone
Many thanks to the Irvine Shop and especially Kayleigh. I had originally back out of an online deal and I wasn't able to get my up front payment back. Kayleigh at Irvine Vodafone sorted this out for me and got the ball rolling. I still hit a brick wall with customer service, but after a week they confirmed my refund.
So I returned to the shop and Kayleigh to get an upgrade to a Samsung Fold 6. A true professional and excellent customer service experience. Many thanks.
23 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Jon. Thank you for your review for Kayleigh. Minus your experience prior to visiting the store, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan was a great help
22 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Pete, thank you for the 5 star review and we are glad Nathan has been able to help you.
Thanks,
The Vodafone Social Media Team
5 stars plus for the helpfulness and…
5 stars plus for the helpfulness and friendliness the staff expressed during a stressful time , really glad should have moved to Vodafone sooner, Thank you Chloe & Andy
22 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Gillian. Thank you for the 5 start review and we are glad to hear about the great service the team has provided you.
Thanks,
The Vodafone Social Media Team
Nathan was extremely helpful
Nathan was extremely helpful. A very pleasant expert today.
22 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi M Bennett. Thank you for the feedback about Nathan and how helpful he is and you are happy with the service provided.
Thanks,
The Vodafone Social Media Team
Outstanding service from Nathan.
22 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Robert, It's great to see Nathan left such a great impression on you.
Thanks, The Vodafone Social Media team
Taylor has been exceptionally helpful…
Taylor has been exceptionally helpful and a true credit to the company.
21 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hey Richard,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Andy was very supportive
Came to store to get a new phone. Fantastic service from Andy, nothing was a bother and also very helpful in the set up and claim for the chromebook
1 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Taylor unbelievable service as usual
Taylor unbelievable service as usual, give that man a raise!!
23 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi there,
It's great to hear about your recent experience, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great package deal from Andy
Needed a new phone as my old one was playing up. Went to Irvine branch and spoke to Andy, who asked me about mynphone and my usage habits, and tool the time to ask about my broadband too.
And my managed to get me a package for not much more than I was already paying and set my new device up for me to use right away!
12 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Peter,
It's great to hear this feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Mel was fantastic!
Went to see about renewing my son's SIM only and spoke to Mel who was able to help sort me out with a new deal and a new plan.
Will be back to sort the rest of them out in the future!
12 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Andrew,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kayleigh was very helpful and efficient…
Kayleigh was very helpful and efficient and polite and courteous. I felt she explained everything and couldn’t do enough to help.
6 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Caroline,
This is a great review for Kayleigh. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful sales manager.
2 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Lindsay, Thanks for your great feedback for one of our team.
All the best, The Vodafone Social Media Team
Andy didn't mess about. Great service and sales!
Came to Irvine store to enquire about roaming on PAYG. Spoke to Andy who shown me the difference between PAYG with roaming and paym with inclusive roaming. Now have a great plan with euro roaming for less than I was topping up!
1 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi James,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Andy was patient and helpful
Came to irvine to see wht my data had stopped working. Spoke to andy who che ked out my account and number and found that i had ran out of data. Andy sorted me out with a mifi box to get internet back
1 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Betty,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Came in for new phone was helped by…
Came in for new phone was helped by kayleigh got exactly what I wanted explained everything great service
26 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Roy. Thank you for your review for Kayleigh. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the store and was helped with…
Visited the store and was helped with my upgrade and trade in by kayleigh she was polite and friendly would definitely recommend her to my friends and family
26 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi Jace. Thank you for your review for Kayleigh. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service and very helpful
16 de julho de 2024
Opinião espontânea
Resposta da Vodafone UK - Irvine
Hi John,
Thanks for sharing this amazing feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.