I had a FANTASTIC experience in Kendal the other day. I had bought a simcard for a phone at Manchester Airport and had not been given the info I needed to activate the plan. I went in for help and w... Ver mais
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Localização
Alterar localização8 Westmoreland Centre, LA9 4LR Kendal, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Hannah in Kendal store was exceedingly helpful patient and knowledgeable as I tried to get upgrade on my overdue contract. She quickly understood I wasn’t techy so explained things in normal langu... Ver mais
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The patience of Morgan and his help in all aspects of updating my accounts. He remained calm regardless of the volume of customers in the store.Really helpful information and nothing was too much trou... Ver mais
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Just to say that Mick from the Kendal Vodafone Shop has been absolutely brilliant with trying to sort the RCS issue with my new Pixel 10. I called in on two occasions and he was very patient, understa... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Kendal
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
8 Westmoreland Centre, LA9 4LR, Kendal, Reino Unido
4,9
Excelente
230 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amber Kendal manager
Amber is absolutely fantastic she spent so much time explaining everything about the devise and looked for the best deal for myself and Lynn as we both are on contract to Vodafone it turned out that Lynn was the better option
Amber is a beautiful pleasant confident addition to Vodafone which in our minds is the only network to be with well done Amber you are a credit to your self and Vodafone 🌈👌
9 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey,
Thanks for the lovely review and fantastic support for Amber.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent work from the assistant at Kendal Vodafone.
Excellent work today from the assistant at Kendal Vodafone who solved a somewhat difficult problem with my old Nokia phone.
8 de junho de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Stanley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Patience with an elderly customer
Patience with an elderly customer . Politenessof staff. A friendly and informative service
14 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hi Pat, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Pearl was incredibly helpful
Pearl was incredibly helpful. She answered all of my many questions about different phone and airtime plans, helping me to evaluate the options from vodafone to talk mobile. She was incredibly clear and professional, outlining options available patiently without condescension.
13 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Martha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service Nick is very…
Excellent customer service Nick is very pleasant and efficent.Made the whole experience a pleasure
9 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Claire,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ted was extremely helpful and…
Ted was extremely helpful and knowledgeable about my situation regardless Storage and then on to deal with my change of Broadband provider.
Overall excellent service.
Dr D W Bullard.
6 de maio de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Renewing my broadband and sim contracts…
Renewing my broadband and sim contracts and both great deals. Both better than I expected.
Also the staff were approachable and Pearl who served me was knowledgeable and friendly.
27 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Grace,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ted was extremely helpful and we will…
Ted was extremely helpful and we will visit the store again shortly.
23 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great service from Ted.
Great service from Ted.
Cheerful,helpful and knowledgeable.
13 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Krysia ,
Thanks for the lovely review and fantastic support for Ted.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mick helped me so much
Mick helped me so much! He was so kind and patient when I asked him a million questions. He found me a great deal on an iPhone 16 and reduced my wifi bill! He is 100% the reason I moved from 02! Thank you!
11 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey there,
Thanks for the lovely review and fantastic support for Mick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Valerie and Ted were amazing help both…
Valerie and Ted were amazing help both times I came in recommend 👍
11 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Owen,
Thanks for the lovely review and fantastic support for Valerie and Ted.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mick was really helpful & helped me to get a phone suitable for me. Thankyou so very much
Mick was really helpful & helped me
9 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Halliwell,
Thanks for the lovely review and fantastic support for Mick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Pearl was amazing
Pearl was amazing, she was very helpful and polite and explained all the details in a way that was clear and understandable
8 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Samantha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service and lots of help
Great service and lots of help. Val was a pleasure to deal with.
4 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Rebecca,
Thanks for the lovely review and fantastic support for Val.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Overall excellent
Overall excellent, staff are very helpful and considerate
4 de abril de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hi Letecia,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone
Thanks
Vodafone Social Media Team
Lovely Helpful Staff, Deserve Recognition :)
I always say that this particular store is the main reason that I haven’t given up on Vodafone completely - and I mean it! The staff are just lovely: very welcoming and knowledgeable, and the customer service is brilliant. I’ve had a lot of issues with Vodafone itself: but whenever something happens I go to this store - the staff there really do go above and beyond to help their customers out, and I always leave them happy. I don’t think I would get the same level of help or expertise in many other places, and that genuinely is the reason that I continue to use Vodafone above other providers.
18 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We came into store for a lead and Ted…
We came into store for a lead and Ted was very helpful with upgrading our contracts to save us money.
12 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mick has helped me out today.
Mick has helped me out today.
Friendly, helpful and patient - and solved the problem!
10 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hi Beryl,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful. Ted cleaned my phone. Taught me how to do it myself for the future!
10 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Gillian,
Thanks for the lovely review and fantastic support for Ted.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Pearl was so professional
Pearl was so professional, informative & helpful.
Upgraded my data package with no issues.
Thank you
9 de março de 2026
Opinião espontânea
Resposta da Vodafone UK - Kendal
Hey Cath,
Thanks for the lovely review and fantastic support for Pearl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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