Vodafone UK - Kilburn Opiniões 

187
•
TrustScore: 5 em 5

4,9

156 High Road,Kilburn, NW6 4JD London, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Iman is incredible!! She went above and beyond to make sure I understood precisely what I was doing, and she was patient and kind! By far the best experience I have ever ever had buying tech!

A empresa respondeu

Classificada 5 em 5 estrelas

First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... Ver mais

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 156 High Road,Kilburn, NW6 4JD, London, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

187 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(187)

42 851 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Srija at Vodafone Kilburn branch was…

Srija at Vodafone Kilburn branch was very nice she explained my bills and I was very impressed.

20 de março de 2025
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Helena,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Thank you for the excellent service

Thank you for the excellent service. Srija at the store gave me a very good deal.

27 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Majid,

Thank you for your review, and for sharing the experience you had with Srija. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Im grateful to have Ghazala as our…

Im grateful to have Ghazala as our vodafone representive and explained so well patiently the plan that we were confused about and we thank you for the excellent service shes the best!!!

23 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Patrick is an asset to Vodafone

Patrick was incredibly knowledgeable, helpful, polite and generally wonderful. What an asset to the Kilburn store amd Vodafone generally he is. He helped me navigate setting my son up with his own phone and connecting it to mine and was so patient and kind. He deserves a bonus!!

15 de fevereiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Judy,

Thanks for your review for Patrick. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Very good experience

Very good experience, very happy with my product and service from Srija.

25 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Dexter,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great costumer service

Srija was so kind and helpful and answered my many questions in order to find the best plan for my needs!

15 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Celia,

Thank you for your review for Srija. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Srija at Kilburn High Road helped me to switch my SIM into eSIM when I got stuck doing it myself. She also helped me to put another physical SIM into my phone and further named the numbers so that I can easily identify them. Thank you Srija for your kindness and patience. You are so great.

14 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Mary,

This is lovely feedback for Srija. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Absolutely great service

Absolutely service. Extremely polite, professional and patient (I have no idea about telephones!). Thanks to everyone but n particular Nisary. Amazing!

11 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Patrick is amazing and he is the best

I can't tell you how happy I am with Patrick at Vodafone Kilburn. He is the best advisor they have and I know I'm always in good hands when I come to him.
Vodafone please give him a payrise as he deserves it.

3 de janeiro de 2025
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing customer service

Amazing customer service, Ms.Srija at kilburn branch at Vodaphone .thank tiu so much and have a lovely and wonderful New year 😀

28 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hello, Jamal,

It's great to hear about the positive experience which you had with Srija. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

A very satisfied customer

I am a Vodafone customer for many years and I have never been disappointed by their services. But my recent visit to their office in Kilburn High Street stands out due to Patrick one of the advisers there. His dedication to his work is outstanding. He is highly professional, very eloquent in his opinions, he is helpful, very kind and extremely patient. Patrick is a credit to your company!
Please kindly convey my gratitude to him

11 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hey Stephania,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Srija was very helpful and…

Srija was very helpful and professional, 5 star service

10 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Antonio. We appreciate your five star review! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Classificada 5 em 5 estrelas

Patrick and Ghazala were amazing help…

Patrick and Ghazala were amazing help and helped me get a phone

7 de dezembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Hussein,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Srija is a very kind woman and she gave…

Srija is a very kind woman and she gave us the best deal and aboud was very helpful he hleped us when we needed to because sometimes we don’t understand he tells us because we speak the same language.

30 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Kamel,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Amazing service

Amazing service. Patrick was kind and helped me a lot with what I needed.
Highly recommended this store.

27 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Giovanni,

This is lovely feedback for Patrick. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Kilburn Vodafone are fantastic

Kilburn Vodafone are fantastic. They are always so helpful in the shop. I went in to buy a new phone and left very happily. It's a pleasure to visit the store.

16 de novembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Antoinette,

Thank you for taking the time to leave us a 5 star review! We're glad you to hear you are happy with the new phone and the service level you received.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very knowledgeable

Very knowledgeable, friendly, and easy to deal with

12 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Thomas,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Nisarg was best in providing all…

Nisarg was best in providing all information for broadband including the installation

11 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Nilesh. Thank you for your review for Nisarg. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

My go-to Vodafone store

The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Aboud was in charge and handling everything well, working on two computers for two different customers, while giving verbal assistance to a coworker with a third, quite difficult client, all the while maintaining good humor. He handles everything with ease, efficiency, acumen, and civility. How he manages, I don't know. But he deserves a big pay rise. Aboud is brilliant.

19 de setembro de 2024
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Marion,

This is lovely feedback for Aboud. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Great experience

Great experience! Patrick on kilburn high street was super helpful and fixed our issue super quick!

2 de outubro de 2024
Opinião espontânea
logótipo da Vodafone UK - Kilburn

Resposta da Vodafone UK - Kilburn

Hi Maura,

Thanks for your review for Patrick. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

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Leia mais sobre como processamos as opiniões na Trustpilot.

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