Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... Ver mais
A empresa respondeu
Localização
Alterar localização93 King Street, KA1 1QD Kilmarnock, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
A empresa respondeu
Alexander was approachable and very helpful explaining things to us giving options and choose what is best broadband to get. We also inquired about devices and was assisted to get the best deal. We al... Ver mais
A empresa respondeu
Chloe (think she was manager) at Kilmarnock store helped me sort out my sim problems and also explained it to me in a way I could understand. Took her time was very polite and treated me with so... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Kilmarnock
Escrito pela empresa
Informações de contacto
93 King Street, KA1 1QD, Kilmarnock, Reino Unido
4,9
Excelente
214 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Alex was excellent and chloe the retail…
Alex was excellent and chloe the retail store manager was as equally as helpful. What a great store to visit
19 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Chloe was a great help
17 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Craig and chloe were fantastic
17 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Chloe sorted out my it issues very…
Chloe sorted out my it issues very promptly and got me up and running ,great stuff
3 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
We're happy to hear that your technical issues were resolved quickly and efficiently. We appreciate your positive feedback and are glad we could help you get back on track.
Thanks,
Vodafone Social Media Team
Thanks for the help alex
29 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Chloe in the Kilmarnock shop is amazing…
Chloe in the Kilmarnock shop is amazing her help is second to none please don't loose her
14 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe was fantastic
Chloe was fantastic, great service and if I could give 6 stars I would
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey William,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Visited the Kilmarnock branch and Chloe…
Visited the Kilmarnock branch and Chloe and Craig were fantastic to deal with.
2 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey Scott,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience quick and easy with…
Great experience quick and easy with my upgrade with mel
31 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey Darren,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Craig was very helpful and…
Craig was very helpful and knowledgeable about the products available, and helped me get the best deal possible.
31 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey Ryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mel was a great help today
Mel was a great help today , went in for some help and nothing was to much to ask!
29 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey Hollie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe was good answer put my mind to…
Chloe was good answer put my mind to ease
28 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey Robert
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mel @ Kilmarnock Branch
Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowledge and explained the new deal in easy to understand terms to my mum. She was also kind enough to help transfer all her data from old to new phone. She is a real asset to the Vodafone franchise.
3 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Amanda ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mel—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
More fantastic service
Back in for a query regarding my phone and services. Wonderful service from Andrew and Melissa again in kilmarnock
23 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Ian. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Melissa in the Kilmarnock store…
Melissa in the Kilmarnock store assisted us today. She was outstanding taking time to explain everything to us in a clear calm way. So much so we bought a new iPhone on top of our other business. We feel very lucky to have a store in town with such helpful knowledgeable staff
16 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hi Elaine! We're happy to hear about the positive support you received in our Kilmarnock store. We appreciate you taking the time to share your experience.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Quality service
Quality service, easy to understand ,very straightforward no hidden extras. Chloe was lovely to deal with .
9 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey Jacquie,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks Nathan for the help in getting a…
Thanks Nathan for the help in getting a new phone
4 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey,
Thanks for the lovely review and fantastic support for Nathan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Fantastic service by a very knowledgeable staff...Andrew. I'm very happy.
21 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey Stephen,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Kilmarnock
Hey Crawford,
Thanks for the lovely review and fantastic support for Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Melissa was very helpful with our…
Melissa was very helpful with our query, and took time to understand our needs
13 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Kilmarnock
Hey Peter,
Thanks for the lovely review and fantastic support for Melissa .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.