Bob was very helpful and kind with fantastic manners ... Bob is an asset to Vodafone tip top, answered all my questions with an explanation very professional... Huge thanks to Bob and Vodafon... Ver mais
A empresa respondeu
Localização
Alterar localização11 Norfolk Street, PE30 1AR Kings Lynn, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... Ver mais
A empresa respondeu
Went into kings Lynn store where Sam was so helpful in helping sort out my husbands phone issues and explained things very clearly and we left extremely happy that all was working fine with his phon... Ver mais
A empresa respondeu
Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Kings Lynn
Escrito pela empresa
Informações de contacto
11 Norfolk Street, PE30 1AR, Kings Lynn, Reino Unido
4,9
Excelente
158 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful and knowledgeable
Nick helped us sort out our account with great friendly attitude. Saved us money and time with new phones and broadband. It’s great to have this done with ease.
29 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Eirwyn,
Thanks for the lovely review and fantastic support for Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful friendly nothing was too much…
Helpful friendly nothing was too much trouble
9 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Nicholas was friendly efficient and…
Nicholas was friendly efficient and soon sorted out my situation first rate service as always from him
4 de setembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone lost my no. Of 20years +
Went to Vodafone for a better service ended up losing my no. I had for 20 years + with no explanation just a sorry that’s never happened before. So I switched to ee very disappointed. I was customer for less than a week and in that time my phone only worked for a few days then just stopped working no signal witch left me with no phone but I did get an email telling me my first bill would be ready by the end of the month for £20 witch was nice never again
18 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi Wayne,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks
Vodafone Social Media Team
Amazing!!
Went in in on 07/08/25 to discuss changing my broadband over, the advisor i had Nicholas was so helpful and talked through all options with me. There was even help with making my current broadband providers I'd be making the change oved to them. All the worried and anxiety I had making the change were gone! It was super easy and done so quickly!
7 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi Shannon,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nicholas —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Went into the store on the 02/08/2025…
Went into the store on the 02/08/2025 wanting to swap from an iphone 15 plus to an android got myself the samsung z fold7 to try it out great customer services from Jack and would highly recommend Jack or any of the staff as they do a great job. Thank you
2 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Sara,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Assistant was very helpful in trying to…
Assistant was very helpful in trying to sort the problem on old phone. Then he found a reasonable deal on a new phone.
19 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Judith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
King's Lynn branch
Went into King's Lynn branch on 18/07/25 to ask about changing broadband and combining my mobile all into one package. Advisers very helpful, polite and informative.
18 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Joan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael was amazing so helpful and…
Michael was amazing so helpful and saved me money on my plan and internet was half price
14 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Justine,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really friendly and quick service.
27 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Clifford,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam was very nice and helpful nothing…
Adam was very nice and helpful nothing was to much trouble ten out of ten
18 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi Lee. We are happy to hear that you had such a positive experience and that our service met your needs. Thank you for sharing your kind words and perfect rating!
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack is a really patient and…
Jack is a really patient and knowledgeable member of the Vodafone staff who helped us enormously. Nothing was too much trouble.
16 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
We're happy to hear that a member of our agent Jack was so helpful and patient.
Thanks,
Vodafone Social Media Team
Plan upgeade
Wanted to upgrade my plan at the store. The person who helped me was very knowledgeable and found the best plan for me. Very patient and helpful.
P.S. The store manager wasn’t very helpful. Was very standoffish with my husband when he asked him a question - apparently he was busy checking something online.
18 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Wilson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack made the process very simple
Jack made the process very simple and gave me a great price. Very friendly guy, a credit to the company so if I need anything in the future I will definitely come back to see him
10 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Chlo,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Myself and Adam spoke about how we both…
Myself and Adam spoke about how we both have 12 cats and how much fun laying in the garden with them so much so even nick has decided that he wants some cats and with a litter of kittens on the way I’ve sold him 3 but all very help full
3 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Leona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in to check my broadband pricing…
Went in to check my broadband pricing and the team did a great job getting it faster and cheaper too compared to what i was paying before
16 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey James
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nick was very helpful with my enquiry
Nick was very helpful with my enquiry. Went through all the options with regards to roaming data packs, pleasant experience
26 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Arran,
Thanks for the lovely review and fantastic support for Nick.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam’s excellent customer service
Sam was knowledgeable, friendly, welcoming and knew exactly what to do. He provided excellent tech service even though it was Bank Holiday Monday!
He gave fantastic customer service. Thank you Sam
21 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Kings Lynn
Hey Jamie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It's always a friendly service at this…
It's always a friendly service at this store, without a hard sell and a good description of all the options so I can choose what I feel is best for my needs.
28 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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