Bob was very helpful and kind with fantastic manners ... Bob is an asset to Vodafone tip top, answered all my questions with an explanation very professional... Huge thanks to Bob and Vodafon... Ver mais
A empresa respondeu
Localização
Alterar localização11 Norfolk Street, PE30 1AR Kings Lynn, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... Ver mais
A empresa respondeu
Went into kings Lynn store where Sam was so helpful in helping sort out my husbands phone issues and explained things very clearly and we left extremely happy that all was working fine with his phon... Ver mais
A empresa respondeu
Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Kings Lynn
Escrito pela empresa
Informações de contacto
11 Norfolk Street, PE30 1AR, Kings Lynn, Reino Unido
4,9
Excelente
158 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Como esta empresa usa o Trustpilot
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We use Vodafone when travelling every year
We use Vodafone when travelling every year, e.g., Africa, USA, UK, Canada. This is the first occasion on which we faced an issue which impossible to resolve on line or by phone. With no solution in site we drove to Vodafone, Kings Lynn. Here one rep said that the only answer was to contact VOXI which had already proven to be a dead end for us. At this point SAM entered the picture and treated us to one of the best customer service experiences we have had. He worked with the VOXI system not usually accessed by Vodafone branches to pinpoint several issues with the set up of our account in Cambridge. Ultimately this resolved the problems although not an easy task at all. We recommend SAM be recognized for his technical knowledge and customer service. If you would like specifics on the difficulties encountered and how they might be avoided for other customers, we would be happy to help. In the meantime, Kudos to SAM.
4 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi Bob,
Thank you for taking the time to review. It's great to hear about your recent experience and how Sam, and the team in our Kings Lynn store have been able to help. We appreciate your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Sam
Excellent service from Sam!
He sorted my switch over in no time, very informative and easy to talk too.
Not to mention he and the other staff members were great with my two boys whilst we were in there!
Thank you guys!!
Best wishes
Hannah x
3 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Hannah,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience, and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The sales person Nick really looked…
The sales person Nick really looked after us
3 de fevereiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi Sheila,
Thanks for taking the time to review, and share this feedback for Nick.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant service
Anthony the adviser was very informative about the products and very helpful to what needs I needed when switching to a new phone ,Adviser Anthony was friendly and polite and looked into a problem I had with ordering the broadband with no problem or hassle, fantastic.
30 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi Christopher,
Thanks for sharing this review for Anthony. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Sam was very helpful
Sam was very friendly and helpful. He really explained the options and got me the best deal to suit my needs.
20 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Ali,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sam was amazing
Sam was absolutely amazing, friendly and helpful. He explained everything fully, I'll definitely be back soon so that he can assist with my upgrade
20 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Miss Rose,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sam was very efficient at his job and a…
Sam was very efficient at his job and a very pleasant friendly young man
20 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Tony,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Sam was a very pleasant and helpful…
Sam was a very pleasant and helpful young man and very efficient .
20 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Margaret,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Apple Watch
I visited the store to order an Apple Watch and couldn’t be happier with the service. Thanks to Nick.
4 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi Jack,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good customer service
2 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Iain,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
New phone
When needing a new phone I was offered a seat by nick who was up for conversation about anything we spoke about unicorns and horses where nick said he had a huge interest from the happy unicorn guy
1 de dezembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Paul,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful excellent service.
Helpful excellent service.
Nick explained the plans and packages to me providing me with the best deal to suit my needs.
5* service. Will definitely use again.
24 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi E.Ho,
This is a great review for Nick. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Sam was lovely and helped us out…
Sam was lovely and helped us out massively! Got everything we wanted and more!
21 de novembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi Aisha,
This is a great review for Sam. Thanks for sharing.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very knowledgeable and easygoing
20 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I visited store in King’s Lynn to…
I visited store in King’s Lynn to arrange roaming for my trip abroad. Advisers Jack and Adam were extremely helpful and patient.
18 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi Nell. Thank you for your review for Jack and Adam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Sam and Jack
Fantastic service from Sam and Jack , very helpful and patient, they helped me with all my questions and helped set up my new Google 8 phone, thanks!
14 de outubro de 2023
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi. Thank you for your review for Sam and Jack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Trouble with my mobile accounts
Been having trouble sorting out my account as wouldn’t let me do anything the staff at Vodafone shop kings lynn worked really hard on it for over a week to get the problems sorted which they did! Excellent customer service! Will always go to them!
29 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey Daniel,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service in store
Great service in store. Had issues over the phone but went in to to store and they fixed it straight away. Thanks to Vodafone store kings lynn
23 de setembro de 2023
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Charlotte was amazing
Charlotte was amazing. Attentive and answered all my questions!
30 de agosto de 2023
Opinião espontânea
Resposta da Vodafone UK - Kings Lynn
Hi Suzanne,
We're pleased to hear how Charlotte has been able to help! Thanks for sharing this, and taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Kings Lynn
Hey Susan,
Thanks for the great review! It's fantastic to hear you're happy with the services we provide.
Should you ever need any help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
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