Excellent customer service from Emely at Vodafone! She was friendly, professional, and incredibly helpful. She really went the extra mile to make sure everything was sorted. A great experience and a r... Ver mais
A empresa respondeu
Localização
Alterar localização100 Kings Road, SW3 4TZ London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Mara was very helpful and quickly resolved my issue! She is such a lovely person felt I was in good trusted hands and she has a very warmth personality
A empresa respondeu
I cannot be more happy with the service I have received at Vodafone store in King’s Road - Chelsea. This young and resourceful Retail Adviser AMINA was extremely helpful. Her kindness, patience, knowl... Ver mais
A empresa respondeu
This for Raul Amina and Mara, after 5 people in other Vodafone shop who could not solve my problem, these three came together and solves my software problem to my astonishment. Super friend, professio... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Kings Road
Escrito pela empresa
Informações de contacto
100 Kings Road, SW3 4TZ, London, Reino Unido
4,8
Excelente
212 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hasan was patient and helpful
Hasan was patient and helpful, answering all of my questions and guiding me through the process of buying my S25
14 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey E.D.,
Thanks for the lovely review and fantastic support for Hasan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service! Thank you Risha!
Risha has been amazing and helped out finding the perfect number and contract!
4 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Sonal,
Thanks for the lovely review and fantastic support for Risha.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Kings Road
Hi Monsieur. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Beauty assisted me in the kings Road…
Beauty assisted me in the kings Road shop today for my requests regarding the connection line and the disruptions. She was incredible helpful, kind and patient, and has renewed my interest in staying with Vodafone. Hope to have more like Beauty at Vodafone as she has the interest of the customer as a priority, and goes the extra mile.
10 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hi Grace. Thank you for your review for Beauty. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It really did wonders for me!
It really did wonders for me!
I used it while travelling the UK and it honestly saved my life.. Thanks a lot 🙌🏼
13 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Thanks for such fantastic review, Gabriela! It's great to see you had such a positive experience with us. If you ever need help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Love Vodafones internet speed ❤️ and the…
Love Vodafones internet speed ❤️ and the Christmas offer today got me feeling today I’ll tell my parents to use Vodafone too hahah
19 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Thanks for the brilliant review, Goda! We'd love help you get your parents on board, drop us message and we'll talk you through out deals:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Merry Christmas from the Vodafone Social Media Team
Bought a new SIM card
Bought a new SIM card, and the team assisted us setting up the SIM card for my holiday☺️
2 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Thanks for the five star review, Leticija! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I love this shop and the stuff
I received a very good Service from Vasco and they were very helpful
19 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hi Beatrice,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with the team in the shop.
Thanks,
The Vodafone Social Media Team
Staff went out of their way to help…
Staff went out of their way to help with a technical problem. So efficient and helpful. Highly recommend
26 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hi Barbara,
This is lovely feedback. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amina (Kings Road) was excellent
3 de agosto de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hi there,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Raul was very courteous and helpful
Raul was very courteous and helpful. It turned out that I had a software issue and not a Vodaphone issue but he very kindly explained the issue and helped me to a successful resolution. Great guy! It seems he has been working at this Vodaphone office for 7 years! Well done, Raul!
3 de maio de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hi there,
It's lovely to see you had such a positive experience with Raul. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Kings Road
Hi Ben,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Isha is amazing!
I received the most incredible and professional customer care from Isha at Vodafone Kings Road today. She was kind, knowledgeable, professional, and highly skilled at her job.
Prior to this, I had experienced the most appalling customer care from Vodafone over a sustained period of around four months, and I had completely lost faith in the network. I had been trying to move from a business account to a personal account whilst keeping my number. Since October last year, I had been given different advice in stores, incorrect advice at that, and had been unable to speak to anyone other than a robot via phone. It was stressful and frustrating and I was shocked and disappointed by Vodafone at every stage.
Isha redeemed all of this single-handedly with a seamless and professional approach, and I am not only impressed by her skills and knowledge, but incredibly thankful to her. One of very few talented staff within the business.
7 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hi Rose,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback for Isha.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Beauty from the Kings road branch qas…
Beauty from the Kings road branch qas bwey helpful and professional. I went in for topup. And I was happy to get into contact for a tablet. Amazing deal
5 de março de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Barrera,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Beauty from kings road Vodafone…
Beauty from kings road Vodafone store.wonderful lovely sales girl , we were very lucky to meet her. She made our life easy We are so thankful to her 🙏🌹
19 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hi Zaina,
It's lovely to see you had such a positive experience with Beauty. This is absolutely what we aim for! Thanks, Vodafone Social Media Team
We had a brilliant experience with Altin!
We had a brilliant experience with Altin, he was such a lovely salesperson and looked after us really well. I've never been so pleased with customer experience at Vodafone and will definitely be back!
17 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hi Iqra,
Thanks so much for your great feedback! We're so glad to hear that you had a great experience with Atlin.
The Social Media team are only a message away if you need any help in the future. You can reach out on Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great customer service!
10 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey,
Thanks for the review, this is great to hear!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Nice and great customer service by…
Nice and great customer service by kings road team👌🏻
10 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey Vanesa,
Thanks for the lovely review and fantastic support for our King's Road team!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Customer service was amazing
Customer service was amazing, the staff was welcoming and nice.
10 de janeiro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kings Road
Hey,
This is great to here! Thank you for taking the time to give us a review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Kings Road
Hey,
We love to hear this! Thanks for the 5 star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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