My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... Ver mais
A empresa respondeu
Localização
Alterar localização36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have received today great service and support from Anoch today. He was really very kind and solving all the issues and also making it possible that I choose best package for me. I have now mobile wi... Ver mais
A empresa respondeu
I had a great experience with Abhi in vodafone, he helped me with my sim transfer, all of it was done in about 5 minutes!!
A empresa respondeu
Kevin was amazing, he really made our experience great. We’ve had issues with our contract being too expensive and feeling like no one has attempted to help us reduce it, however, after just 45 minute... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- também em
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Kingston Clarence St
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
36 Clarence Street, KINGSTON UPON THAMES, KT1 1NR, London, Reino Unido
4,8
Excelente
187 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Kevin was really helpful
Kevin was really helpful, went above and beyond to give advice and guidance.
8 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Mariah. Thank you for your review for Kevin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi was super helpful
Abhi was super helpful, each time I visit them they find a solution
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
I recently visited the Vodafone UK…
I recently visited the Vodafone UK Kingston Upon Thames branch on Clarence Street and had a generally good experience. Gagan provided exceptional assistance with a friendly and professional attitude, which was much appreciated. However, I have experienced some frustrations with customer service in the past, such as issues with account management and delayed resolutions. While the in-store service is great, improvements in customer service responsiveness would make a big difference. Overall, they offer a good range of plans and straightforward options. Four stars from me!
19 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Devante,
Thanks for your review for Gagan. This is amazing feedback and we appreciate your support. We're sorry to hear you haven't had the same experience when contacting us. If there's anything you'd like us to look into, we're here to help. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Abhi was very helpful
19 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hello, Karla,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Polite patient and a good smile
Thank you Kevin for sorting us out. You were very patient with my friend who is not great with technology.
19 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hello, Alisha,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect and professional service!!!
18 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Idy,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent customer service provided by…
Excellent customer service provided by Hanuma at Vodafone at Kingston Upon Thames branch.
2 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hey Monika,
Thanks for letting us know what an amazing job Hanuma at our Kingston Upon Thames Store did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Abhi was very helpful
Abhi was very helpful, sorted my sim in just 5 mins, very fast and smooth service.
18 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Akhil,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Himan and Vinay served me with utmost…
Himan and Vinay served me with utmost respect, they provided us with the best plan suited based on my daily usage. Very happy!
30 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Hussain. Thank you for your review for both Himan and Vinay. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience with Vinay at Vodafone…
My experience with Vinay at Vodafone has been great. He was very professional and patient throughout the process. Definitely recommend this store for your sim and phone related needs.
16 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Farhan,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Abhi was an amazing assistant
Abhi was an amazing assistant, we came in for one contract and ended up leaving happy with two contracts. Very knowledgeable, professional and eager to help.
1 de dezembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Abe. Thank you for your review for Abhi. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff
15 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Martin,
Thank you for taking the time to leave us a 5 star review!
Thanks,
The Vodafone Social Media Team
Staff guided me and explained…
Staff guided me and explained everything related to have a sim card and phone well. I am happy from them.
15 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Najmeh,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us.
Thanks,
The Vodafone Social Media Team
Very great experience
Very great experience
Good customer service by Hanuma
15 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Ramtin,
Thank you for taking the time to leave us a 5 star review and the great feedback about Hanuma's customer service.
Thanks,
The Vodafone Social Media Team
Great service
15 de novembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Mark,
Thanks for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Abhi was really professional and made…
Abhi was really professional and made the process real quick. Kudos to the team
20 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hello, Akhila,
It's great to hear about the positive experience which you had with Abhi. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing Gagan at the Kingston Upon…
Amazing Gagan at the Kingston Upon Thames branch helped my friend and I today. Lovely personality and was very professional. I hope he is recognised for his efforts.
14 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hello, Bella,
It's great to hear about the positive experience which you received in store from Gagan, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Agent was professional, but very easy to talk to. He clearly explained everything and made me feel a valued customer. He could have done any better.
Agent was professional
8 de outubro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Kel, thanks for your amazing review. It's always great to see the team leave such a great impression on our customers.
All the best, The Vodafone Social Media team
Resposta da Vodafone UK - Kingston Clarence St
Hi there,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
A Stupendous service!
Mourya
The service was Excellent!
The sales executive was fabulous and very competent at his job.
I am delighted!
Thank you
8 de setembro de 2024
Opinião espontânea
Resposta da Vodafone UK - Kingston Clarence St
Hi Paul,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.