Simon cleared my old phone of nuisance apps which had locked it up the was very patient finding the best deal for me.
A empresa respondeu
Localização
Alterar localização32 Market Square, LA1 1HT Lancaster, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Fantastic service from Layla .she was very patient and never gave up on me .highly recommend her .
A empresa respondeu
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Ver mais
A empresa respondeu
We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Lancaster
Escrito pela empresa
Informações de contacto
32 Market Square, LA1 1HT, Lancaster, Reino Unido
4,9
Excelente
331 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Once again the amazing James sorted out…
Once again the amazing James sorted out our account with a better deal all round - extremely helpful thank you
15 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey Danielle,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lili was really helpful with my upgrade
Lili was really helpful with my upgrade
12 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey Steven,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic help from Alex in the…
Fantastic help from Alex in the Lancaster store.
8 de fevereiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Lancaster
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Lancaster
Hey Lisa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah gave great service
Hannah gave great service. Highly recommend
29 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey Sue,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service was excellent
Simon was amazing he explained everything very clearly and was extremely helpful navigating me through the process. Excellent service. X
22 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We went to get my wife a new iPhone
We went to get my wife a new iPhone. With Simon’s help it could not have been easier
22 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Lancaster
Hey there,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
This time was the best time
This time was the best time, because Alex was unbelievably helpful!
9 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lili was very helpful with solving my…
Lili was very helpful with solving my phone issue.
6 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey Paul,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Layla from lancaster store has been…
Layla from lancaster store has been amazing getting my new phone sorted after mine broke i was so stressed but she kept me positive and got me a great deal
5 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The advisor I saw James was excellent
The advisor I saw James was excellent. He listened was patient and very helpful in all aspects of he was very clear and very knowledgeable. A great experience
3 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
We visited Lancaster store today we’re…
We visited Lancaster store today we’re Simon helped with are new upgrades. Simon was amazing with the help definitely 5 stars.
2 de janeiro de 2026
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey Harry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Can not get through to anyonre
30 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hi Philip,
I’m sorry to hear you’ve had trouble getting through to us. I understand how important it is to have your issue resolved quickly.
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Friendly & helpful member of staff
A member of staff called James helped my dad and he was very friendly and helpful, nothing was too much trouble and make the whole experience very easy :) I will be asking for James next time I pop into Vodafone Lancaster!
29 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey Mhairi,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was very helpful
Katie was very helpful, and made the experience of swapping over my phone stressless.
21 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey Michelle,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lili was awesome
Lili was awesome! Very knowledgable, very helpful and patient in helping me set up two new contracts. It was a pleasure to have had her help me today.
16 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey Nin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The in store experience is in itself…
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth.
Simon (store manager) made this experience and service as I expected as a customer. He made the service simple and fluid. He was patient and understanding with all my questions.
My only negative is for long term loyal customers like myself, (near 25 years) there is no reward or bonus for that long term loyalty. In these demanding financial times I feel Vodafone should do better.
16 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hey Bryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was super helpful and friendly
Alex was super helpful and friendly, he made the upgrading process very easy.
16 de dezembro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lancaster
Hi Michelle,
Thank you so much for your wonderful review and the amazing support you’ve shown for Alex—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.