Huge shout out to Taylor & Nate @ Vodafone in Lewes. Very helpful, friendly & patient with us as we upgraded our phones & renewed our contracts. We could not have done this without their help & exper... Ver mais
A empresa respondeu
Localização
Alterar localização3 High Street, BN7 2AD Lewes, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Having had many sessions with Taylor in the Lewes branch, I cannot praise his efficiency, professionalism, patience and good humour highly enough. His knowledge, delivered in highly understandable lan... Ver mais
A empresa respondeu
Having switched my broadband to Vodafone i was having experiencing technical problems and went into the Vodafone shop in Lewes East Sussex. I found the staff friendly and welcoming. George (shop mana... Ver mais
A empresa respondeu
Taylor is a very friendly and helpful individual , nothing is too much trouble and he goes out of his way to find and explain all of the options available, Taylor should run training sessions on how t... Ver mais
A empresa respondeu
Informações sobre a empresa
- Operadora de redes móveis
- Empresa de telecomunicação
- Loja de telemóveis
- Operador de Internet
- Serviço de hospedagem web
Sobre Vodafone UK - Lewes
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contacto
3 High Street, BN7 2AD, Lewes, Reino Unido
4,9
Excelente
138 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Helpful friendly service
5 de agosto de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hey Susan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing Customer Service, Great Communication and Super fast Service
Been wanting to upgrade my phone for so long so I popped by to Lewes Vodafone today. I met the lovely George he answered all the questions I asked and help me choose the best phone and air time plan. Very happy with the new iPhone 16 plus in pink <3! Amazing customer service, communication skill on point , fast service. Thank you Vodafone team! Will continue to be a loyal Vodafone Customer.
26 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant Excellent Customer Service
I have been with Vodafone UK since having a mobile was made readily available to the general public many years ago and never changed my phone provider.
Also I have never had a problem with Vodafone services until unfortunately last month so consequently never had to make a complaint. But I cannot praise highly enough Vodafone’s frontline shop team in Lewes for helping me every step of the way to try and rectify my problem. The problem was not directly their fault but the manager George, and his staff Rikki and Jack were utterly amazing. Their professionalism kindness and empathy went a long way to solving a very annoying situation with my new phone. I only wish more frontline staff had their brilliant customer service skills professionalism and kindness. Head Office you have a great team of brilliant staff in Lewes they are a huge asset to your company. They deserve a HUGE THANK YOU. I would highly recommend them to family and friends any day and will continue to be a loyal customer because of them.
27 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was amazing I couldn't be more happy…
It was amazing I couldn't be more happy with the Service
5 de julho de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a brilliant experience at the…
I had a brilliant experience at the Vodafone store in Lewes today. I am not technically sound in the slightest and George the Store Manager very kindly transferred all of my old phone information onto my brand new Samsung Galaxy S25 Ultra. I was able to go and do my food shop while I waited for the process to be completed. George gave me fantastic customer service and even put my screen protector on and swapped things around that had been sent incorrectly. I would highly recommend Vodafone in Lewes and especially George for going above and beyond by helping me in such a thorough way. It was a ridiculously hot day and the air con in store made the experience even more enjoyable. Thank you George and Vodafone! :)
21 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hi Beth. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everyone was super helpful and quick
Everyone was super helpful and quick. Friendly staff that solved my issue very easily!
13 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hi Lily. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service
Good customer service. Good knowledge from Jack. Good outcome
9 de junho de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hey Christopher,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and efficient on several occasions in May
George at your Lewes branch was very kind, helpful and patient. Definitely recommend this branch.
27 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hey Mary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
George lead me through the process of…
George lead me through the process of changing multiple phones and plans to help me get the best offers. Very pleased with the final result.
14 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great to be able to talk to someone in…
Great to be able to talk to someone in person and receive expert advice and attention
3 de maio de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
12 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hey Stringer,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was a star and helped us sort out…
Jack was a star and helped us sort out a stolen SIM card. 5 stars; highly recommended!
12 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hi Amy.
We're happy to hear that we could assist you with your stolen SIM card!
Thanks,
Vodafone Social Media Team
George was brilliant
George was brilliant, very helpful in explaining all the upgrade options.
Great to deal with someone who had all the knowledge.
5 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hi Sarah,
We really appreciate your wonderful review and the amazing support for George.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
George in Lewes
George in Lewes was brilliant. Friendly, helpful and very patient! Feel happy and confident with my new deal. Thank you for your help George.
4 de abril de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hey Ruth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fab staff
Fab staff, Jack was great, very helpful, wonderful manager, very knowledgeable
31 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hi Isabella,
We appreciate your wonderful review and are thrilled to receive your positive feedback. Should you need any help, feel free to contact our Social Media team via these channels:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Best wishes,
Vodafone Social Media Team
Bella was absolutely fantastic after…
Bella was absolutely fantastic after having a wasted trip to Haywards heath EE store Yesterday this was. Breeze. Such lovely customer service thank you
5 de março de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
George was patient and amazing at…
George was patient and amazing at setting up new phone - many thanks!
20 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hey Nicholas,
Thanks for letting us know what an amazing job George did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helping my elderly mother
My mother needed a new phone but has dementia and so this is a very difficult process for her as it involves multiple passwords and passcodes. Ricki went above and beyond in helping her through the process. Absolutely amazing customer care.
1 de fevereiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Ricki was a gem and she should run the…
Ricki was a gem and she should run the world
23 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Hi there,
We really appreciate your five star review! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Faultless service
We had such a great experience this morning. After a disaster with numbers being accidentally deactivated, Ricki seriously saved the day. We’ve never had a “phone shop” experience so seamless and positive. Thank you thank you thank you.
Store code: 60430
11 de janeiro de 2025
Opinião espontânea
Resposta da Vodafone UK - Lewes
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.