After having no joy with a problem at Gainsborough, we went to the Lincoln store. Was served by Aarron, who was extremely knowledgeable and got everything sorted. Thank you for all your help, much app... Ver mais
A empresa respondeu
211 High Street, LN2 1AA Lincoln, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
After having no joy with a problem at Gainsborough, we went to the Lincoln store. Was served by Aarron, who was extremely knowledgeable and got everything sorted. Thank you for all your help, much app... Ver mais
A empresa respondeu
Had issues trying to cancel An old tablet that hadn’t been used for years dating back to 2017, cancelled phone contract, a few months ago, but then got debt letters for this but got nowhere on the ph... Ver mais
A empresa respondeu
Great experience upgrading our phones. Ayman from vodaphone Lincoln store was very knowledgeable. Helped us decide what was best and explained every step clearly. Very polite and friendly staff. Well... Ver mais
A empresa respondeu
I've been thinking of doing a review for a while. But the time has now come to do one. We've had mobile contracts for years with Vodafone, and hoped the mobile network would get better as time goes on... Ver mais
A empresa respondeu
Escrito pela empresa
211 High Street, LN2 1AA, Lincoln, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
After having no joy with a problem at Gainsborough, we went to the Lincoln store. Was served by Aarron, who was extremely knowledgeable and got everything sorted. Thank you for all your help, much appreciated

Resposta da Vodafone UK - Lincoln High St
Aaron was very patient and helpful with phone problem and also set us up with better deal on our contract. Thanks very much

Resposta da Vodafone UK - Lincoln High St
Really easy experience!! I went in there for a new sim and phone but was unsure of choices. Aaron helped me figure out the best deal for me and was really informative!! Service was nice and quick!

Resposta da Vodafone UK - Lincoln High St
Brett helped with getting me my new phone, especially finding me the best deal on the newest S26Ultra
Explained how my sim would also line up with my new contract as well!

Resposta da Vodafone UK - Lincoln High St
Great service from Aaron who helped remove a bar from my account.

Resposta da Vodafone UK - Lincoln High St
Aaron sold me a sim. He was very kind and made sure I understood all parts of the contract before finishing.

Resposta da Vodafone UK - Lincoln High St
A person named Aaron sold me a new phone, made sure I was taken care of and answered all my questions and overall gave great service

Resposta da Vodafone UK - Lincoln High St
From the start to the end of visiting the Vodafone store on a couple of occasions and dealing with Brett he has been outstanding in all aspects of my questions, giving me clear and honest advice of which I really appreciated and found him to be a credit not only to himself but also the branch as a whole.

Resposta da Vodafone UK - Lincoln High St
Ayman was fantastic and a credit to the Lincoln store, he took his time with me and explained everything in detail

Resposta da Vodafone UK - Lincoln High St
Went to the store to set up my broadband contract, all of the staff members were brilliant, especially Alex who I sat down with.

Resposta da Vodafone UK - Lincoln High St
Aaron was nice, he helped me more than I realised, superb. Both Vodafone stores I have visited now have been good, keep it up

Resposta da Vodafone UK - Lincoln High St
Had issues trying to cancel
An old tablet that hadn’t been used for years dating back to 2017, cancelled phone contract, a few months ago, but then got debt letters for this but got nowhere on the phone, so we went into the Lincoln high street store and the assistant manager Alex got us sorted, it took him about 45 mins, but he went above and beyond. Excellent service from him 1st class

Resposta da Vodafone UK - Lincoln High St
Brett was really really helpful for an old foggy. He was great.

Resposta da Vodafone UK - Lincoln High St
Alex wad amaxing, very friendly and knowledgable, great price for new plan

Resposta da Vodafone UK - Lincoln High St
Really good! Great staff member, explained everything clearly and found a good deal.

Resposta da Vodafone UK - Lincoln High St
I would like to commend Alexander at Vodafone for his outstanding customer service. He was professional, knowledgeable, and extremely helpful throughout the entire process. He took the time to listen to my concerns, explained everything clearly, and ensured that all my questions were answered. His friendly attitude and dedication to resolving my issue made the experience smooth and stress-free.
Alexander is a great representative of Vodafone, and his excellent service deserves recognition. Thank you, Alexander, for going above and beyond to help. It was a pleasure dealing with you.

Resposta da Vodafone UK - Lincoln High St
The assistant was really helpful and explained everything

Resposta da Vodafone UK - Lincoln High St
I've been with Vodafone for over 35 years and have 4 phones for family on sim only
I called in to Lincoln Vodafone shop in February and was sold a 2 year contract for all 4 for £121 a month
When I checked my bank statement I was paying £143. So returned and was told at some point one of the phones had been moved to one com their business side
And I would have to pay £150 to get out of the contract I'd entered in February and although I had paid twice for the same phone they would only refund £50 of overpayment
After a long discussion I was told they would look into and get back to me needless to say they haven't
I made 5 phone calls prior to going in there and after 15 minutes explaining the issue was hung up on. Apparently company policy

Resposta da Vodafone UK - Lincoln High St
Went to the store to get a few of my devices transfered and the store manager took the time to complete this task for me. Thank you Kindly.

Resposta da Vodafone UK - Lincoln High St

Resposta da Vodafone UK - Lincoln High St
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