Vodafone UK - Liverpool St Opiniões 

193
•
TrustScore: 5 em 5

4,9

17 Liverpool Street, EC2M 7PD London, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish. Very helpful and pleasant Athina! Thank you for sorting me out

A empresa respondeu

Classificada 5 em 5 estrelas

I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Operadora de redes móveis
  2. também em
  3. Empresa de telecomunicação
  4. Loja de telemóveis
  5. Operador de Internet
  6. Serviço de hospedagem web

Sobre Vodafone UK - Liverpool St

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contacto

  • 17 Liverpool Street, EC2M 7PD, London, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

193 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(193)

39 942 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

We loved the experience so much!

We loved the experience so much!
Awesome staff member Abdirahman gave us the best experience ever!
I’ve setup my sons watch and got a new contract!
Thanks 😊

15 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Thank you for your review. It's good to read we were able to help to with your new contract. Hope you're loving your new phone!
Thanks again, The Vodafone Social Media Team

Classificada 5 em 5 estrelas

Oumar is a very good worker and he is…

Oumar is a very good worker and he is ver kind a 10 worker

7 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very good customer service

Very good customer service. Oumar was very helpful. Liverpool street vodafone branch

7 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hey Ursu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Easy going agent named Oumar!

25 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hi Lu. Thank you for your review for Oumar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Anisa was fantastic

Anisa was fantastic, very fast, efficient, on the ball. Thank you 🙂

1 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hi Daisy,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Sebastian helped me freeze my phone and…

Sebastian helped me freeze my phone and get set up on a new one after it was stolen. Helped me get through a difficult morning. Great chap!

28 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hey Roberrto,

Thanks for letting us know what a fantastic job Sebastian did at getting everything resolved for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Truly Amazing

Amazing, friendly guy. Amazing service and definitely deserve a raise.

28 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hey Sabyasachi,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The store experience was amazing

The store experience was amazing! Everyone in the store was welcoming and knowledgeable. Shout out to Sebastian and Rodel!!

26 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hi there,

Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Great customer service

Great customer service. Got what I needed in a timely manner

26 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hey Daniel,

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The comedy duo

The comedy duo
Names rodel
And tahmid
Where so helpful they both deserve at least a 20 per cent pay rise as they went above and beyond customer service

25 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hey Darren,

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Best customer service

I have never had a good experience at a phone shop until today. Anisa was amazing. She was so patient and kind. She explained every step of the process and answered all my questions. I finally understand how it all works and I’m so happy I walked into the store when I did.

6 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hey Lamees,

Thanks for letting us know what an amazing job Anisa did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Anisa was so helpful and kind

4 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Got my new galaxy s23 from here fast…

Got my new galaxy s23 from here fast and smooth experience with anisa happy to buy another handset from her when the time comes

15 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hey Alexandre,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

I went into the Vodafone today not…

I went into the Vodafone today not thinking to buy anything. I was very confused and not clear on what I wanted then I came across an employer named anisa she made me understand all the difference. I can’t explain how great her customer service was she really made feel comfortable the whole time I was with her. I still can’t believe I left with a whole new phone when I came in not thinking to buy anything and I’m not mad about it. So thank you anisa 10/10 customer service 5 star rating

17 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

internet

Very friendly staff and got my internet issue sorted very quickly. Anisa was amazing. Very helpful and informative.

17 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hi Jonida. Thank you for your review for Anisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Anisa was great!

Anisa provided great customer service, so helpful!

5 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hi Nela. Thank you for your review for Anisa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Not pushy, genuine service. How it should be.

Went to cancel my contract as the bills we're increasing, until I met Oumar. He professionally explained the reason it was going up (CPI + 3.9%), then offered me to upgrade early to a specialised SIM for my needs. Reduced my bill by almost half and even offered me a coffee - which I would have accepted if I was not allergic. 10/10 service.

12 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hi Tee,

Thanks for your kind review for Oumar.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Great service by Oumar

Great service by Oumar. Very efficient and knowledgeable and he gave me a good deal. Thank you.

10 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hi Awais,

This is a great review for Oumar. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Classificada 1 em 5 estrelas

Useless

Useless. I have rang them numerous times regarding the essential package, they just don't want to know. If it was the bigger package I'm sure they would be intouch. Terrible customer service.

6 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - Liverpool St

Resposta da Vodafone UK - Liverpool St

Hi Julie,

I can appreciate how frustrating this must be and I am sorry that your questions have not been answered. We have a list of frequently asked questions and answers about the Basics plan here: https://vodafone.uk/44cwhIV

You can also speak to the LiveChat team here: vodafone.uk/2LCJiTm and they will be able to help with any issues you are having with the plan.

Thanks,
Vodafone Social Media Team

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