Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Ver mais
A empresa respondeu
Unit 108 The Centre, Almoundvale South, EH54 6HR Livingston, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Excellent after purchase customer care at Livingston store. I had a malware problem with my Samsung A56. Eleanor easily fixed it, happy to explain how it had happened and show me how to avoid it happe... Ver mais
A empresa respondeu
Visited the store and Erin was a great help. She took time to make sure I found the right phone and airtime plan. She was very patient and helpful I would definitely recommend the store to others.
A empresa respondeu
Having no idea of how the new upgrade system and 5G plus worked, Erin took the time to explain everything thoroughly and made it all very simple. She is a credit to Vodafone
A empresa respondeu
Scott was incredibly helpful when I was updating my details after getting married. He went over and above to help ensuring all aspects of my account were fixed and was super friendly. Thank you!
A empresa respondeu
Escrito pela empresa
Unit 108 The Centre, Almoundvale South, EH54 6HR, Livingston, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I was severed by George a polite and pleasant person He listened to what i was asking for. Then give me what needed and explained the plan to me. Also giving me a opportunity to maybe use a different plan for my Wi-Fi at a later date overall a pleasant experience
Thank you George

Resposta da Vodafone UK - Livingston
Came into Vodafone Livingston today for 2 new contracts, Scott set me up with him and did an amazing job

Resposta da Vodafone UK - Livingston
George was both friendly & knowledgeable. Very helpful and ensured the contract was right for me. I am delighted with my new iPad, as well as the savings George managed to secure me on my existing contract. Very efficient.

Resposta da Vodafone UK - Livingston
George in the vodafone shop ,Livingston was very helpful, great knowledge of vodafone offers and made you feel at ease .

Resposta da Vodafone UK - Livingston
Andreea was fantastic , she was exceptionally helpful , took time to look at my account and the 4 numbers I have registered and looked at how I could make savings. She had a lovely friendly manner and was very knowledgeable about the products . Also showed me how to access the app and claim my costa coffee , which was enjoyed while I purchased my new phone .

Resposta da Vodafone UK - Livingston

Resposta da Vodafone UK - Livingston
Eleanor was fantastic from start to finish really helpful and I didn't really need to do anything set up my new phone for me aswell hassle free highly recommend

Resposta da Vodafone UK - Livingston
I went to the Livingston Vodafone shop for help with my Vodafone app. Cameron, one of the staff was very helpfull and in next to no time at all, he had sorted out my problem. He was friendly and courteous.

Resposta da Vodafone UK - Livingston
Eleanor was so helpful and set us up with a great deal and helped us with our account

Resposta da Vodafone UK - Livingston
Service was great, Andreea made getting my upgrade so simple! Will absolutely recommend going into store

Resposta da Vodafone UK - Livingston
Advisor was fantastically helpful! 10/10 for customer service.

Resposta da Vodafone UK - Livingston
Shaun was a great support. He listened to what we needed then offered suggestions to get us the best deal. Would highly recommend him as an advisor.

Resposta da Vodafone UK - Livingston
Thank you so much to Thomas for making my visit a calm and helpful time. Thomas was very helpful and knowledgeable and he helped me trade in my phone and get a new phone ordered. Vodafone is very blessed to have such a helpful, knowledgeable and competent employee and I am sure I am not only customer who has had the good fortune to have been served by Thomas.

Resposta da Vodafone UK - Livingston
Eleanor was super helpful, explained everything. Answered any questions we had ✨✨✨✨✨

Resposta da Vodafone UK - Livingston

Resposta da Vodafone UK - Livingston
Cameron was really helpful and informative and nothing was a bother. He went beyond what he should and he’s a credit to Vodafone
Thanks again Cameron

Resposta da Vodafone UK - Livingston
Excellent service for my phone issues. Cameron went the extra mile to help.
Five stars plus

Resposta da Vodafone UK - Livingston
Cameron was absolutely amazing from start to finish. He went above and beyond the call of duty, showing genuine care, professionalism and dedication throughout. Nothing was too much trouble for him—he anticipated needs before they even came up and handled everything with a calm can-do attitude. It’s rare to come across someone so committed and thoughtful in their role. Truly outstanding service. Thank you.

Resposta da Vodafone UK - Livingston
Connelly was attentive and explained things well. Took his time and displayed patience in overcoming a problem

Resposta da Vodafone UK - Livingston
Connell was very helpful during my visit to the Livingston store - he was very friendly and helped me to get the best deal! Great customer service thank you!

Resposta da Vodafone UK - Livingston
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