Vodafone UK - London Baker Street Opiniões 

99
•
TrustScore: 5 em 5

4,8

2 Station Approach, NW1 5LD Baker Street, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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Classificada 5 em 5 estrelas

Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... Ver mais

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Classificada 5 em 5 estrelas

Amazing experience I had a reduction Made me very happy Thanks a lot for the help - it made it very convenient

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Classificada 5 em 5 estrelas

My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.

A empresa respondeu


Informações sobre a empresa


Informações de contacto

  • 2 Station Approach, NW1 5LD, Baker Street, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

99 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(99)

42 851 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Deeply disappointed with Vodafone

I am deeply disappointed with Vodafone. A simple mistake by a shop vendor has spiralled into a complex nightmare, spawning two accounts from one order. Despite spending hours on the phone attempting to resolve this, I've faced nothing but inefficiency and unresponsiveness. Their inability to fix this glaring issue has been a frustrating experience. I urge everyone to scrutinize their transactions closely at the shop and ensure everything is correct before leaving. Think twice before choosing Vodafone and/or this shop.

Remark: Following Vodafone's response, just FYI, I spent 2 hours on the phone with you, so I'm not sure how contacting your Facebook support would help. You have my account/email, so please don't hesitate to solve the issue and/or contact me.

7 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi there,

I am sorry to hear of the issue you've faced after visiting one of our stores. So we can look into this and assist you, could you please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jasdeep was very helpful and a great…

Jasdeep was very helpful and a great communicator.

8 de setembro de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi David,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Quickly solved fulfilled my requests

21 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi Alex. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Exceptionally patient tech advisor

12 de agosto de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi Gloria. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jasdeep from baker St 👌🏽

Jasdeep from baker st provided exceptional service today so much so that I would return.
He was incredibly kind and patient and was able to explain something that I initially thought would be very complicated.

27 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi Haleema,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

All perfect from start to the end🙂

All perfect from start to the end🙂
Many thanks

19 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

What a service

What a service! Aj just fixed a tough situation that I got. Amazing customer service

3 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Federico,

Thanks for letting us know what an amazing job AJ did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jasderp is incredibly helpful excellent service and…

Jasderp is incredibly friendly, helpful and patient.

2 de julho de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi Denise. Thank you for your review for Jasderp. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Classificada 1 em 5 estrelas

I do not believe that Vodafone's…

I do not believe that Vodafone's percentages have changed so quick 5 Starr was around 3% now suddenly shows a big change to 31% after about a week and 1 Star was around 90% now jumped to 64%. This is not true when I keep seeing very bad reports all the time about Vodafone.

28 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

AJ was an incredible help and an…

AJ was an incredible help and an absolute joy to work with.

15 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi Defne,

Thank you for your review for AJ. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK

All the best,
Vodafone Social Media team

Classificada 5 em 5 estrelas

Quality of Service

The service was very tailored to my needs.

7 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Jardeep helped with great customer service

Jardeep helped me today with my 2 upgrades, provided the best advice, sorted refunds and number transfer. I am very satisfied with great customer service and the fact that I got everything I need sorted in one go and in one place
Will come back to this store again

7 de junho de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Company very nice and good vibes !

12 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Arsene,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

great customer service

efficient staff and fast service

12 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Elettra,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The best men from Vodafone

12 de maio de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Stefi,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Classificada 4 em 5 estrelas

The sales assistant was brilliant

The sales assistant was brilliant. Polite, courteous, listened to my needs and came up with a great deal. Not 5 stars due to slowness of the system, which is not the sales assistant’s fault.

15 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi Simona,

Thanks for your review and feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Daanish was super helpful and…

Daanish was super helpful and informative during we transferred our account to our business account and he made the best offers to us.
The Baker St Branch is the best branch I’ve been in UK🙏
Great Team!

6 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Bocan. Thank you for your review for Daanish in our Baker Street store. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

The Baker Street team helped me…

The Baker Street team helped me massively. They are a very professional and dedicated team.

5 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hi Lika,

This is great to hear. Thanks for the lovely review. I have passed your feedback onto the Baker Street team directly.

Thanks again,
Vodafone Social Media Team

Classificada 5 em 5 estrelas

Very good customer service and very…

Very good customer service and very helpful and a great deal for my iPhone 14 Pro Max
Thank you

3 de abril de 2023
Opinião espontânea
logótipo da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Hey Aleta. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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