Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... Ver mais
A empresa respondeu
2 Station Approach, NW1 5LD Baker Street, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Mo and Jasdeep were some of the kindest and patient customer service providers I’ve ever known. They spent several hours trying to overcome many obstacles and complications to get my family. The best... Ver mais
A empresa respondeu
Amazing experience I had a reduction Made me very happy Thanks a lot for the help - it made it very convenient
A empresa respondeu
My associate stayed overtime on a Saturday night just to finish this for me. I was having trouble with setting up my new British mobile number and internet and he went above and beyond to make sure it... Ver mais
A empresa respondeu
AJ (Joseph) was so friendly and helpful. We came in with at least 100 questions about adjusting our plan and he was patient, knowledge, and has a bright energy that made the experience enjoyable.
A empresa respondeu
Escrito pela empresa
2 Station Approach, NW1 5LD, Baker Street, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I am deeply disappointed with Vodafone. A simple mistake by a shop vendor has spiralled into a complex nightmare, spawning two accounts from one order. Despite spending hours on the phone attempting to resolve this, I've faced nothing but inefficiency and unresponsiveness. Their inability to fix this glaring issue has been a frustrating experience. I urge everyone to scrutinize their transactions closely at the shop and ensure everything is correct before leaving. Think twice before choosing Vodafone and/or this shop.
Remark: Following Vodafone's response, just FYI, I spent 2 hours on the phone with you, so I'm not sure how contacting your Facebook support would help. You have my account/email, so please don't hesitate to solve the issue and/or contact me.

Resposta da Vodafone UK - London Baker Street
Jasdeep was very helpful and a great communicator.

Resposta da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street
Jasdeep from baker st provided exceptional service today so much so that I would return.
He was incredibly kind and patient and was able to explain something that I initially thought would be very complicated.

Resposta da Vodafone UK - London Baker Street
All perfect from start to the end🙂
Many thanks

Resposta da Vodafone UK - London Baker Street
What a service! Aj just fixed a tough situation that I got. Amazing customer service

Resposta da Vodafone UK - London Baker Street
Jasderp is incredibly friendly, helpful and patient.

Resposta da Vodafone UK - London Baker Street
I do not believe that Vodafone's percentages have changed so quick 5 Starr was around 3% now suddenly shows a big change to 31% after about a week and 1 Star was around 90% now jumped to 64%. This is not true when I keep seeing very bad reports all the time about Vodafone.
AJ was an incredible help and an absolute joy to work with.

Resposta da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street
Jardeep helped me today with my 2 upgrades, provided the best advice, sorted refunds and number transfer. I am very satisfied with great customer service and the fact that I got everything I need sorted in one go and in one place
Will come back to this store again

Resposta da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street

Resposta da Vodafone UK - London Baker Street
The sales assistant was brilliant. Polite, courteous, listened to my needs and came up with a great deal. Not 5 stars due to slowness of the system, which is not the sales assistant’s fault.

Resposta da Vodafone UK - London Baker Street
Daanish was super helpful and informative during we transferred our account to our business account and he made the best offers to us.
The Baker St Branch is the best branch I’ve been in UK🙏
Great Team!

Resposta da Vodafone UK - London Baker Street
The Baker Street team helped me massively. They are a very professional and dedicated team.

Resposta da Vodafone UK - London Baker Street
Very good customer service and very helpful and a great deal for my iPhone 14 Pro Max
Thank you

Resposta da Vodafone UK - London Baker Street
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.