We had walked in to replace a broken phone due to an accident. The person who helped us was very responsive and quick to help us as we had to get to another appointment. He was able to do so in a cal... Ver mais
A empresa respondeu
51 Long Acre,Covent Garden, WC2E 9JR London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had walked in to replace a broken phone due to an accident. The person who helped us was very responsive and quick to help us as we had to get to another appointment. He was able to do so in a cal... Ver mais
A empresa respondeu
Patrick in store, has been amazing. He show care and has given me a great customer experience. He helped restore my number that got cancelled accidentally (of my own fault) and tried every way where m... Ver mais
A empresa respondeu
I recently visited the Vodafone store in Covent Garden, and I just have to give a huge shout-out to Tahmid for providing exceptional customer service. From the moment I walked in, he greeted me with... Ver mais
A empresa respondeu
Today I came in to get a wifi for my home. All the staff in the shop very friendly and very helpful in explaining all the details about the options and the purchase itself. They were also very patien... Ver mais
A empresa respondeu
Escrito pela empresa
51 Long Acre,Covent Garden, WC2E 9JR, London, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Vodafone UK - London Covent Garden
Mahima had served me today and she went through all the options that Vodafone had to offer as I was due for an upgrade, she’s very kind and gave a homely feeling thank you Mahima for the service you gave me, hope your manager promotes you to manager soon.

Resposta da Vodafone UK - London Covent Garden
Qasim was amazing very friendly and helped lot to understand what I needed.

Resposta da Vodafone UK - London Covent Garden
I had a very good experience overall. The customer service was smooth, quick, and very helpful. Thanks to Tahmid for the great support! Satisfied with the service

Resposta da Vodafone UK - London Covent Garden
The service was amazing. Every employee was very helpful and kind. Huseyin was knowledgeable and made the transition very easy. I would recommend this specific store to family and friends.

Resposta da Vodafone UK - London Covent Garden
Today I was at the Covent Garden branch and the customer service was superb. I’m annoyed I cannot remember our servers name but he knows who he is! So pleasant and funny and was great today. Give him a RAISE!

Resposta da Vodafone UK - London Covent Garden

Resposta da Vodafone UK - London Covent Garden
Tahmid was soo informative sorted our issue and gave us what we exactly wanted. Would definitely visit again 👍

Resposta da Vodafone UK - London Covent Garden
Qas was a great help with me and I really appreciate the help provided today from this branch. The best one I’ve been to in my opinion

Resposta da Vodafone UK - London Covent Garden
Great service. Helped me out in setting up both my broadband and numbers in one go. Like the big picture thinking.

Resposta da Vodafone UK - London Covent Garden
Jeff was really nice and helpful at the store! Great service

Resposta da Vodafone UK - London Covent Garden
I was served by Mahima.
She was extremely helpful and gave a lot of helpful information.

Resposta da Vodafone UK - London Covent Garden

Resposta da Vodafone UK - London Covent Garden
We had walked in to replace a broken phone due to an accident. The person who helped us was very responsive and quick to help us as we had to get to another appointment. He was able to do so in a calm, knowledgable and thorough manner. He also suggested that I be added to my husband’s account in a hassle free way- saving us £20 a month!
Walked away incredibly happy- many thanks to him, gold star!

Resposta da Vodafone UK - London Covent Garden
I came into the store and was greeted by a beautiful young woman Mahima, she was very kind and understanding what I needed. She listened to everything that I wanted and make sure to get it for me.
So I thank you Mahima

Resposta da Vodafone UK - London Covent Garden
Hussain was excellent. He not only got our old phone to a factory reset so it could be recycled, he got us on a better plan. Great service. Thank you!

Resposta da Vodafone UK - London Covent Garden
Excellent customer experience, happily staying a Vodafone customer

Resposta da Vodafone UK - London Covent Garden
Sade was very helpful and really assisted me along the whole journey.

Resposta da Vodafone UK - London Covent Garden
A worker named mahima served me she gave really good customer service and was very polite and helped alot.

Resposta da Vodafone UK - London Covent Garden
Great experience at the Covent Garden store. Tahmid was really helpful and took the time to explain everything clearly without rushing me. Service was quick, friendly, and professional. Made the whole process easy—definitely recommend.

Resposta da Vodafone UK - London Covent Garden
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.